Dr Sim has been checking my eyes for many years now. She is better than any other eye doctor I have…read morehad for a long time. She is careful, monitors my eye health very thoughtfully, and makes fantastic glasses prescriptions.

I have found the staff & optometrists to be not so friendly, very slow, and overly expensive. I…read moredon't recommend this office.

I've never had a more thorough eye exam. I used to go elsewhere for one, but once I had an exam…read morefrom them I have never gone anywhere else. I have a high prescription and there are some eye health concerns that can come along with that. They always are tracking and educating me about them. I've had to get a recheck once, and it was free. I had to send back a pair, it was free. I have had optometrists in the past who just say "oh you'll get used to it." There is never any fuss about it at UCB.They want to get it right for you. Because they are educating new optometrists, they work very hard at teaching them how to use insurance to get the cheapest lenses. I've gotten lenses that cost half of what they did anywhere else. They just cannot be beat!

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

New place for me. I was able to find frames that weren't overpriced and my lenses were made very…read morewell. My ophthalmologist had recommended I inquire re where the lenses are made. I asked the right questions, got the answer and staff fit me well. My glasses were ready when they said they'd be and I didn't take long to adjust to my new prescription . Thank you!

In late July of 2026, I called this office to schedule an appointment. The female staff member was…read morepolite at first. She asked for my date of birth, the last four digits of my Social Security number, and my first and last name. Surprisingly, she said she could not find my information in the system. She then gave me VSP's 800 customer service number to call. I contacted VSP, and they immediately found my information. The VSP representative then placed me, the office, and VSP on a three-way conference call and provided the office with an authorization number. The office told us to wait while they checked the information. After waiting for about 30 minutes with no response, I called back again. Later, a man who identified himself as the office manager called me. He said, "I overheard your conversation with our staff, and I don't think you are a good fit." He then told me to go to another eye care office on Solano Avenue instead. Throughout the entire process, I remained polite and respectful. I never raised my voice or said anything inappropriate. No one gave me any legitimate reason for refusing to see me. Simply telling a patient, "I don't think you are a good fit," without any explanation is unprofessional and unacceptable. I later contacted VSP Customer Service to report what happened. They told me they would investigate this office, and if my complaint is found to be valid, the office could be removed from the VSP provider network. I never even had the chance to see the doctor, so I cannot comment on the doctor's professional skills. However, based on my experience with the office manager and front desk staff, this was one of the worst customer service experiences I have ever had.

Although Dr Samii is kind and thorough, the experience with others in her office was poor. They…read morewould say to pick up glasses, and they would be closed at the appointed time. I stopped going to this business after Dr. Samii suspected I might have cancer in my left eye. I had to seek a consultation with an ophthalmologist, who told me some optometrists like to use high tech equipment even though they don't know how to interpret the results. I did NOT have cancer.

I would put the experience I had in two categories - the experience with the optician which was 5…read morestars, and the fitting, quality and overall service experience, which was 1 star. To start off, the eye exam was probably the most informative and best I've ever had. I felt she was the most thorough optician I'd ever worked with and left feeling much more knowledgable about my eyes. The issues arose with everything else. Because at the time everyone was required to wear masks everywhere it honestly took a few months to realize how poorly my chosen glasses fit without a mask. Not very long after the lenses started developing an odd bubbling around the edges of the lenses, which only got worse each month. Because we're not local any longer, I decided just to replace them outright and re-ordered the same frame by email, making a special trip to pick them up. I put on the glasses, which should have been exactly the same (just no bubbling and tighter fitting), and let them know immediately there was something wrong with them. Historically at other offices, I've usually put in exactly the same frame/prescription order (once I decide on a frame I stick with it until they stop making it) and I've never had any issues with the replacement. Even with a new prescription, I've never had any major reactions. But these glasses were different, something visually was off. Everyone in the office told me they were exactly the same, they checked the prescription, it's the same. I try them on several times and continue to state they're not, there's something wrong with them. They convince me to keep them for an adjustment period. So I put them on and head home, and after getting back home and getting on my phone, I quickly get a really strong ocular migraine (it's been years since I had one) which results in an almost total loss of vision. I finally take off the new glasses, and switch back to my old ones, and poof - my migraine fades. My head still hurts and is incredibly sensitive, but I call them once my vision clears enough to dial. I state I'd like a refund and that there's something wrong with the glasses. They interrupt me, speak over me, and downplay the issue, telling me to keep trying. By the end of the phone call, everything I say has been ignored, so I agree to try them on again in a month when I'm out of school. The back of my head continues to hurt for about two days, so I'm very hesitant to try again. Fast forward to a month later, I try again, and headache. So I email them that I'd like to mail the glasses back, because (as I'd explained to them over the phone) it would cost me half of what a new pair would cost just to Uber out to see them. Again, they ignore my request and ask that I come in. I'm not sure why, after interrupting and gaslighting me, they think I would come back. The fact that they ignored my very clear "something is wrong" and denied there was any issue? Although I had a good experience with the optician, there is absolutely no way I would return to Your Two Eyes Optometry. I later scheduled in an appointment with another optician and purchased another set of glasses (with a prescription change) that I paid for out of pocket. When I tried them on they seemed blurry in the right eye. When I relayed this to the front desk, they tested where my pupils landed and found they hit too high on the lenses. Instead of being told to take them home and "get used to them", they tested them, discovered the issue, returned them, and sent away for a fix. I really can't stress enough how problematic the service at Your Two Eyes since was. Especially since once I received my new pair from the different optician, I've had no issues at all while wearing them. No headache, no migraine, nothing. It's my opinion that both sets of glasses from Your Two Eyes were defective as the old pair I'd been wearing? After switching to my new glasses I accidentally left them next to the shower overnight and the next day the transitional lenses film had peeled off entirely from the lenses! I've never seen anything like it before in my life. The fact that I had major issues with both sets of glasses, when I've never had any type of issues with my glasses before leads me to the opinion there is likely a problem with their source's manufacturing practices. So between that and the service, as much as I liked the optician, I can't recommend in good conscience getting glasses from Your Two Eyes Optometry.

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

There have been and still are some excellent providers here. Dr Ko (no longer working) was…read moreexemplary. Roscoe is a miracle worker who reverse engineered my glasses. However, the bad outweighs the good because it is a combo of incompetence and dangerous. I will give one recent example: At the end of my 4-hour (!) routine exam, conducted by students, optometrist Dr Yoshiyama said I had a hemorrhage in one eye. I said I was told the same thing 4 years before and it turned out to be false. She was emphatic: No, no, no, this totally different; this is near the optic nerve; you could lose your vision. So I went to an ophthalmologist outside Morgan, who did a thorough (but under 1 hr) exam and confirmed Yoshiyama's diagnosis was baseless. He even showed me images. Since we haven't been able to figure out how Yoshiyama came to her conclusion, I'll leave you to decide for yourself if you want to risk being a patient at Morgan.

My wife loves this location. They have THE best wide selection of frames. She can just walk around…read moreand try on anything that she wants without being bothered lol. We enojoyed receiving support from Yolanda. She offers a very personable and relatable personality and she knows glasses. She listened and communicated her suggestions effectively. She made this experience warm.

I decided to try an eye exam and to update my contact and glasses prescription here for the first…read moretime. I have purchased glasses from here before and have always liked the selection of frames. They have lasted about a year and so, which shows good quality! The eye exam was quick and easy to book. There were plenty of appointment times available, but it is best to book ahead. The service was great, and the entire process from the exam to purchasing what I needed was smooth and efficient.

My go to for my eyes For checkups…read more For glasses For service I even travel from Marin to Berkeley to go here. Then I can also shop on Fourth Street! EYE recommend

Dr. Dossa is really caring and very empathetic. She looks for solutions and makes good suggestions…read more The rest of the staff are great as well. I have AMD and Dr. Dossa has been working with me to get my vision as good as possible

Buyer Beware -- especially for high prescriptions. I…read moreexperienced a complete breach of trust at this store. I was charged for expensive thin (high-index) lenses, but the glasses I was given appeared to have cheap, thick plastic lenses and were so poorly made they were visually disorienting and unwearable. I was billed for premium High-Index lenses, but the receipt shows charges for both CR-39 (standard plastic) and High-Index materials on the same pair of glasses, which is not possible. Because of this inconsistent billing, it is impossible to determine what lens material was actually provided. From trying them on in the store and I know have true 1.74 Index The glasses from Site for Sore Eyes not behaving like 1.74. When I tried to address the problem, the managers behavior became unprofessional and abusive, including yelling at me in the store. At one point, they even attempted to keep the glasses out of my reach, preventing me from documenting the issues. I left the store in tears. The billing did not clearly match the product delivered. I rejected the glasses and sought care elsewhere. Another store was able to make my glasses correctly within days, with clear vision and no distortion. Do not trust this business with your vision or your money. The store agreed in writing to issue a refund, but more than 20 business days later, no refund has been processed. Reporting to appropriate regulatory and consumer-protection agencies. If zero stars were possible, I would select it.

Donovan K was professional, extremely helpful, friendly and efficient. He got me a new pair of…read moreglasses that I love, and was able to transfer my old lenses into new frames, so I could walk out of the store seeing where I was going. He kept the shop running (tightened a pair of glasses for someone who walked in, answered the phone and made an appointment) all while keeping me taken care of. My experience was absolutely fantastic!