My center console came loose out of nowhere, and the interior light wouldn't turn off. I searched…read moreonline for a shop close by that specializes in Lexus vehicles and found this place. I walked in shortly before closing, and Mike introduced himself. He was incredibly kind and quick to take a look at the issue. He was able to finagle everything back into place and fix the problem perfectly. Thank you for your kindness and help! I will definitely be bringing my car back here.

I am a car dealer, and one of our customers brought a vehicle here for a pre-purchase inspection…read moretoday. The customer scheduled an appointment for 10:00 AM. I clearly informed them we could arrive at least 10:30, and the customer confirmed that was fine. However, when I arrived at 10:40, Mike told us that because we were "late," the inspection could not be done until the afternoon and would be finished sometime before 5 PM. I asked if a written inspection report would be provided, and Mike said it would require customer approval. I told him I would have the customer confirm this directly. Later in the day, I called to check on the status. Mike's wife answered and said he had stepped out for a test drive and would be back in about 15 minutes. She mentioned the vehicle had already been lifted and checked underneath, but she was unsure whether any further inspection would be performed. I asked if Mike could call me back to clarify. I never received a call. About an hour later, the customer called me and said the inspection was "done." According to the customer, Mike verbally mentioned two issues that I had already fully disclosed to the customer the day before. However, Mike also stated that the undercarriage rust was "very bad," using the word "worse," and went as far as telling the customer not to buy the vehicle. When I went to pick up the car, Mike was again not present. His wife told me he had stepped out once more. There was no written inspection report, and the customer also confirmed that no report was given to him either. When I asked about the report, Mike's wife said she did not know what inspection the customer had requested and therefore could not provide anything. This vehicle is a 2015 Lexus that previously spent time on the East Coast. Some surface rust is normal for a vehicle of this age and history. I personally inspected the undercarriage afterward, and the condition is well within normal range. It is absolutely not as severe as described using words like "worse," and certainly not a reason to advise a customer to walk away without documentation. In my opinion, the inspection lacked professionalism, transparency, and proper documentation. Exaggerated verbal statements without a written report are not acceptable, especially when influencing a customer's purchasing decision. I would not recommend this shop for pre-purchase inspections, particularly for dealers or serious buyers who expect clear communication and written reports.

Look no further! Arvy and his team did an amazing job on my project. The quality, attention to…read moredetail and communication were outstanding. Everything came out looking great. I'm very happy with the results! Thanks kuya!

I came in to get my brake pads and rotors checked out and they were able to order parts and get the…read morework done within 3 hours! Very efficient and kind workers. Shout-out to Arvy for test-driving the car and making sure I was informed about everything that needed fixing. Prices are fair - you can definitely trust these guys!

Hakop is a very nulegable professional person. I was amazed that he knows so much about cars and…read moreit's problem and haw to repaire. I will defiantly recomend him.

I am SO grateful for HYARCS, and to my dad for introducing me to them, decades ago!…read more I trust them, absolutely. Highly skilled & knowledgeable, they've always rapidly diagnosed my issues and shown great care with my beloved Jeep. I appreciate that they take the tome to answer my questions and explain things -- as a woman who does not know cars, I'm usually wary of mechanics. But they are COMMUNITY. They treat customers like neighbors they want lasting relationships with. It takes away a lot of stress when dealing with people who wear their integrity, out in the open. They do all my smogs, and are very accessible when something suddenly goes wrong. Just today, woke up to a missing gas cap & engine light on. I immediately drove there, they diagnosed the problem and had me sorted in MINUTES. Same last month (?) when my car started breaking down while I was driving -- a busted, cracked radiator was the diagnosis, and my Jeep was running perfectly again by next day. I love the new location, too! It's so much better than the Colorado auto complex--this is open, airy, kinda art deco and has really good vibes in a neighborhood suited to their traffic. My dad was an excellent judge of character. They take as good care of me, as they did of him. Excellent value, and they REALLY know cars. All kinds. It's a relief to have such a trustworthy mechanic -- we can't live without our cars, in SoCal! Highly recommend. Decades of service don't lie!

Anto and Asadour are best in the business. Ace has become my go to shop for all of my service…read moreneeds, and they never disappoint. Top of the line customer service, exceptional transparency, and very quick to get the job done. Nothing but good things to say, would highly recommend bringing your business here!

This place came recommended to me by the person I bought my car from. I've taken my car there a…read morecouple of times and they have been kind and professional. I like the ease of scheduling with them online, and I will continue to trust them with routine maintenance on my car.

I had a great experience with Philip! He was professional, honest, and took the time to clearly…read moreexplain what my car needed without any pressure. Pricing was fair, turnaround was smooth, and I really appreciated the transparency. I'd absolutely recommend Crown Automotive Repair if you're looking for a trustworthy mechanic!

WOMEN!!! Do NOT go to this repair place!!! Alone!!! Or ever. I was sent there by another mechanic…read moredue to the nature of the repair. Philip Marmolejo, the owner, has a big chip on his shoulder. I asked TWO questions regarding the process and he snapped! Philip was rude, condescending and replied to my questions with sarcasm. I urge you to look elsewhere. Red Pill Phil was going to keep my car for four days to "diagnose the issue." I'm grateful I found Jamy Motors in San Gabriel. They welcomed my questions and fixed my issue in 90 minutes!

This review is due to a simple phone call. I called asking about issues we've been having with a…read morerear main seal leak. Abraham was very professional and clear about availability and experience with the issue. We mentioned we'd been to two dealerships who told us it's not under warranty, which Abraham said is nonsense and explained what we need to do next to deal with them. It was just a 10min phone call, but it told us everything about Abraham and where we'll be going for our next car issues. If we can't get the dealership to honor the warranty conditions, you can be sure we'll be visiting Abraham now and for the next repair.

I took my car into Pasadena Automotive Repair because the oil sensor kept misfiring incorrectly…read more Other mechanics could not fix it. Abraham is the Sherlock Holmes of mechanics. It was quite the challenge but he figured it out. I highly recommend Abraham and his team at Pasadena Automotive Repair!!

These guys have been taking care of my cars through the years, from the clutch on my 2013 BRZ back…read morein 2017, brake pads on my Miata NC, our family Accord, and oil changes on my Focus RS. These guys have done an excellent job every time doing what they do well, with full transparency and in an Ernest fashion. I have loved being a local to Pasadena since 2008, and love to support local businesses like CARS!!!

I have been going to a different mechanic for over 10 years. I was I a bind and needed my battery…read morechanged out. it was 5pm my usual mechanic said just come in the morning and we can do it, I couldn't wait till the morning, so I drove around looking for a mechanic and without any issues Certified Auto took my car and switched the battery. They also checked my oil and topped off (I was extremely low). Today I came in to ask a question about my oil. They noticed I was past due on my oil change and said we could take you now and have you put in an hour. This would have never happened at my old mechanic. To be seen by them you have to go first thing in the morning leave your car and hope they call you same day to say it's ready for pickup. I would definitely recommend come here. Fast efficient and worth your time.

A belated Thanks!…read more Early April I was up against time regarding my 1987 Nissan 300 ZX. I had been to four local smog locations recommended through the BRP program for California. All 4 did not want to deal with this generating stress and doubt. Through the BRP program I found F&P COMPLETE Automotive located in Pasadena. And from my initial phone call there was a great relief. Brian Quinn answered professionally, confidently and personally. Along with answering every time I called. What a difference already! I felt confident from the start. I explained my situation and he said he could get it done. Even up against time to get it done. This customer service made / makes all the difference. They went beyond the smog fix to repair other items a 1987 Nissan can produce. Fabulous! Grateful every time I get in the car! Fremont and Perdon along with repairing my smog situation honoring and applying the BRP program provided by the state. Complete professionals led by Brett Quinn. Outstanding experience! Many Thanks! Len Michael 818.367.4320

Terrible experience. Fremont & Purdon will destroy your car despite being very friendly on the…read morephone to secure your business. When you take them to court, they will lie to the judge. They came very highly recommended, and I'm spending more money to repair their damage they've done to the car while still not having the repairs I originally brought it in for. Do not risk bringing your car here, it will cost you way more money to repair their damage on top of what already exists.