After casually mentioning an issue I had on my last visit, with my sales person, he wanted me to…read moretalk to an owner. I told him the problem was solved and I was happy with the outcome. he insisted I speak with someone. After a few minutes, he came over with a gift card to use on my purchase that day! I was not expecting that and told him so. Again, he insisted I use it and apologized for the inconvenience of my last visit. Unfortunately, I can't remember the associates name. Playmakers truly cares about their customers experience!

Outstanding service and shoe selection. Reasonable prices for what you get. Huge props to Ava, who…read morehelped me find shoes for my two kids and myself.

Justin in the golf section was super helpful in helping my girlfriend find clubs. Awesome guy who I…read morewould recommend to anyone.

I love writing about Dicks. I could write about Dicks all day. I've had experiences with so many…read moredifferent Dicks, Dicks all over the country. I'm a Dicks expert now. It's ri-Dick-ulous that they have some of the prices they have. Located in East Lansing, a little bit out of town a couple of miles from where all the college students live and go to school, you will find this overpriced Sports good store attached to one of the biggest malls in the area. If you park around by it then it's not too bad to get in and out of and you don't have to go into the actual mall. The main problem with it is the pricing. Employees here are not too bad although some of them are... you know... but then you knew that because of the name of the place.

The first one was terrible Second time went well and got…read moredelivered on time. The people people at Rallys were very awsome and helpful ..

Great salespeople and courteous service. I enjoyed the selection of gear. Especially the neckties…read more GO GREEN!!!

Always worth stopping and seeing what they have...but as a 55 year old man I'm afraid they are…read moretrending away from what I wear. They carried more for me up till last year or so but not more of a hip updated contemporary direction...which is fine, just maybe I'm getting too old lol. Super helpful staff who were more than patient and willing to take care of me. The store is busy and well stocked. I'll keep checking in just the same!

This location sucks. I don't have much more to say. I came in here and recieved no service. Of…read morecourse all the kids working there were busy distrubuting free movie passes among what seemed like their friends. Then I spent 15mins waiting for someone to unlock a dressing room for me...... Actually to be honest I don't know if anyone was ever going too let me in, because after watching three store employees walk by me into their back room and not come back out I left. (The remaining employee was busy flirting with some girl at the front of the store.)

I didn't really anticipate ending up at Dick's on Black Friday, but it was a pretty good…read moreexperience. It wasn't super busy, which was nice to not have to fight crowds. Nate was looking to try on some soccer shoes for sizing, and we were meeting my family for dinner at Mitchell's nearby, so we stopped in here for a bit. The store was bright, clean, and well-stocked. We were able to find an employee right away to help us pull sizes. The shoe selection was vast and had some sales going on. They had a huge wall of Stanleys which was so vibrant and colorful! I also noticed some really fun Lions gear. The parking lot is large, but it was quite busy, so you may have to park a little further out and walk a bit.

I purchased a golf travel bag at Dicks and after two airline trips, the bag was torn at the seems…read more I wanted to return the bag and contacted customer service on line. the customer care advocate (Melissa) was very helpful and gave me information to return the item to the store. She provided a print out of the receipt for me. She did not provide a detailed receipt but it showed the date, transaction number, item and amount of sale At the store I encountered the Manager, Eric who as very rude and condescending. He told me I could not return the item even though the customer service representative told me I could. Eric did not take time to look up any information and advised me, the return policy limited returns to 30 days. being confused after this exchange, I then contacted the online complaint department and spoke with a representative (Sabrina) who was also very helpful and researched my issues. after researching the issues she contacted her supervisor and advised me I could return the item to the store after looking up my receipt which included the extended warranty. Sabrina then call the store to speak with Eric about the return. She then advised me I would be able to return the item after speaking with Eric. the next day, I went to the store and spoke with Eric who again was rude and wanted to justify his earlier decision to reject the return as I did not tell him I had an extended warranty. If he had taken time to look up the sale he would have seen that I did purchase the extended warranty. Eric was not customer friendly and I advised him I would not engage in an argument with him. he begrudgingly processed the refund. I would advise that: 1. you not purchase the Maxfli 2024 Hybrid Travel Cover. 2. Retain all receipts 3. document your conversations with all team members I will not be shopping at the Lansing store where Eric is the manager.

Great for MSU gear- a bit of a hodge podge organizational structure and also a bit pricey for…read morecertain items clearly made in China but it is a great location to get your college gear without having to drive onto campus.

I had this t-shirt stamp card if you bought 10 shirts get the 11th free. So I had 2 shirts to buy…read more And I was going to 3 shirts. Supposly they stopped using in March 2017. I called last week & talked with a Manager & they bring it in. We will honor it. Wrong! I went there today & the manager that was wrong but. We can give you $8 off. Terrible Customer Service!