Save your time, money, and for god sakes your damn tears, DONT GO TO THIS PLACE. Don't even step…read morefoot in this place. I don't leave reviews, ever; but this place is deserving of the lowest of all ratings a business could ever receive. this place just sucks, I have 2 horrible interactions with the owner of this place. first time I got my phone fixed here not even a week later the entire left side of the phone goes black,. and I knew it was the phone screen or the way it was repaired because there was nothing I did wrong for it to break. second time I went back was today after getting it fixed not even a few weeks ago, and the entire left side of the phone is popped out ( the battery was messed up and popped my entire screen out) but I was literally being told it was my fault when he said "oh you must charge this 24/7 all the time to have ruined this" ...yeah no buddy, I never charge my phone lol, I rarely charge it, only at night and that's like every 3rd day. He took my phone back and popped the entire screen out (mind you this screen was at least working when I brought my phone in) I was just going to get a price gauge on how much it would be to get it fixed versus trade in at AT&T, so I didn't really want him to do anything to it. Well he blatantly said it could've been his fault when he brought it back there but what's funny is all I needed to get a 350$ trade in at AT&T was to have my screen working, and what are the odds that's the one thing that stopped working when I went to have my phone looked at. Well all he did was give me back literal fucjking garbage and continued to try and get me to buy one of his stupid unlocked phones, because I wouldn't be able to now trade in my phone, BECAUSE OF HIM. I don't understand how it can be my fault when I literally had ZERO problems with my phone until I started going to this place. ZERO. this place sucks.

I am sad that yelp doesn't have a zero star rating, because that what Rogerray deserved from myself…read moreand the gentleman ahead of me. I could make a page list of the missteps and reasons I had a bad experience, but because I want this all behind me I will just say: IF YOU HAVE ANY OTHER OPTION THAN THIS LOCATION I ENCOURAGE YOU TO USE IT, IT WILL BE MORE TIME EFFICIENT AND WORTH YOUR PIECE OF MIND!

Fixed my phone expertly and in the time and cost quoted. Real professionals. Its just like new.read more

I would not recommend this repair shop…read more I brought my Xbox Series X in because it was randomly shutting off while playing Rainbow Six Siege. They told me the issue was the thermal paste, so they professionally cleaned the console and replaced it. The problem wasn't fixed. I took it back, and they replaced the thermal paste again. Once again, the issue remained exactly the same. After that, they simply told me to uninstall and reinstall the game, which also did not solve the problem. Instead of properly diagnosing the console, they kept repeating the same repair that clearly wasn't addressing the issue. I paid for a repair and ended up with the exact same problem I started with. A proper diagnostic should have looked at other possible causes, such as the power supply, storage, or motherboard, instead of repeatedly blaming the thermal paste. Overall, I wasted time and money and left with an Xbox that still has the same issue. I can't recommend this company based on my experience.

Verizon has CONTINUALLY overcharged and underserved its customers. The wait times in the actual…read morestores are horrendous, but doing anything online is a complete joke. They exhibit typical American corporate greed and will get away with anything they're able to. Complaints go NOWHERE here (a sad, canned response to these reviews is typical and pathetic). I considered going back to Verizon until I read all these reviews, and I see nothing has really changed. I'll stick with T-Mobile! Give it time..just like every other business in the world, Verizon will buy everyone out and become a monopoly.

Customer service is terrible. You cannot call anyone in the US. Even if you go to a store they…read moredon't open until 10 am. I upgraded my Internet and I'm still paying for the old device and have been paying for both services for two months. It's just unfortunate that these corporations have you over a barrel and don't even provide customer service. When is somebody going to complain about customer service jobs being outsourced to the Philippines? How about we make customer service great again?

I had an excellent experience!!!! I got to meet the manager. He was so cool!!!! He even helped me…read moreout with a better phone than what I expected to get. So it all worked out. I will definitely be coming back to this location.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lansing store today.