LeLe and Dan fixed an issue that plagued me for months. Thank you for your professionalism and…read morepositive attitude. You guys rock!!! I appreciate you two. The store was clean, too.

I called the Lansing store on Saginaw Hwy and the rep that assisted me did a wonderful job in…read moregetting me the information I needed. I asked about a certain phone, the cost and any promotions. He gave me all the information stating I could get a discount for being a long-term customer by going online and they would also be able to waive the activation fee. He was very patient and had a very friendly attitude. Now, the Lansing store on Edgewood is not very nice to be in. I think it is great people get to listen to music in their store, but not everyone likes all music types. Saying that, I think it would be nice to keep the music at a comfortable volume and not one you have to yell over to speak to someone. It would be much better to keep the music general because some people do not want to hear swearing in it. This particular store also smelled of pot, not a nice smell for a business. Not something most people prefer to have to deal with while waiting to be serviced. We waited about 8 minutes before someone came over. I told him what I wanted, then he said he'd go look to see if they had any. He went back up front and talked with another customer and stood there for the next 10 minutes or more looking at his tablet. I finally just left. Not a comfortable atmosphere to be in.

Save your time, money, and for god sakes your damn tears, DONT GO TO THIS PLACE. Don't even step…read morefoot in this place. I don't leave reviews, ever; but this place is deserving of the lowest of all ratings a business could ever receive. this place just sucks, I have 2 horrible interactions with the owner of this place. first time I got my phone fixed here not even a week later the entire left side of the phone goes black,. and I knew it was the phone screen or the way it was repaired because there was nothing I did wrong for it to break. second time I went back was today after getting it fixed not even a few weeks ago, and the entire left side of the phone is popped out ( the battery was messed up and popped my entire screen out) but I was literally being told it was my fault when he said "oh you must charge this 24/7 all the time to have ruined this" ...yeah no buddy, I never charge my phone lol, I rarely charge it, only at night and that's like every 3rd day. He took my phone back and popped the entire screen out (mind you this screen was at least working when I brought my phone in) I was just going to get a price gauge on how much it would be to get it fixed versus trade in at AT&T, so I didn't really want him to do anything to it. Well he blatantly said it could've been his fault when he brought it back there but what's funny is all I needed to get a 350$ trade in at AT&T was to have my screen working, and what are the odds that's the one thing that stopped working when I went to have my phone looked at. Well all he did was give me back literal fucjking garbage and continued to try and get me to buy one of his stupid unlocked phones, because I wouldn't be able to now trade in my phone, BECAUSE OF HIM. I don't understand how it can be my fault when I literally had ZERO problems with my phone until I started going to this place. ZERO. this place sucks.

I am sad that yelp doesn't have a zero star rating, because that what Rogerray deserved from myself…read moreand the gentleman ahead of me. I could make a page list of the missteps and reasons I had a bad experience, but because I want this all behind me I will just say: IF YOU HAVE ANY OTHER OPTION THAN THIS LOCATION I ENCOURAGE YOU TO USE IT, IT WILL BE MORE TIME EFFICIENT AND WORTH YOUR PIECE OF MIND!

My Galaxy S25 Ultra would not charge. I thought the battery had failed and took it to uBreakifix on…read moreW Saginaw. I explained my problem to Gina who saw that the charging port was plugged inside and cleaned it out. She plugged it in and it worked! No charge, a pleasant smile and wishes for a good day. I hope I won't need their service anytime soon but if I do, I know where to go.

I needed my back screen replaced so I found ubreakifix online. I thought it would be maybe a week…read moreat most. They took over 3 weeks. I had to call in and remind them they had my phone. I got my phone back and now it doesn't have the Apple logo on the back. I paid a premium priceover to get low quality work. I'll just take it to Apple next time. Ubreakifix will not get me as a customer again I wasn't impressed.

I wanted wireless internet for my vehicle so I could travel. The salesperson seem to be very and we…read morehad long conversations of what I needed to use this wireless internet for. I explained I wouldn't be using it for about 2 weeks as my next vacation was in the middle of May. I was hesitant on signing up because I was afraid that if it didn't work for what I need it to I did not want to be locked into any kind of contract. I was more than assured that I had 30 days to return the equipment and cancel the account if it wasn't what I needed. When using the wireless internet it worked great for the first 4 hours then even though I had perfect signal it would not stay connected. This ultimately resulted in me missing for hours of work because I did not have a steady internet connection. On 5/18 I returned to the store and explain to my entire situation. The salesman who sold me the equipment stood there agreeing that he gave me 30 days to return it however nobody would return it because apparently there's a 14-day return policy. The man there at the counter kept insulting me and talking down to me as I was beginning to get angry that I am now locked into a 2-year contract at $50 a month for something that does not work. The sales man even mentioned that maybe the box that they sold me was not good and that they should not refer it to any other customers however I am stuck with this. They absolutely would not help me at all. So far I have paid over $103 to use less than 1/2 GB of service in a month. I am beyond livid with T-Mobile. I should not be locked into a contract of something that I was lied to about and that does not work.

From the owner: Visit the T-Mobile store in Lansing and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5853 W Saginaw Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Verizon has CONTINUALLY overcharged and underserved its customers. The wait times in the actual…read morestores are horrendous, but doing anything online is a complete joke. They exhibit typical American corporate greed and will get away with anything they're able to. Complaints go NOWHERE here (a sad, canned response to these reviews is typical and pathetic). I considered going back to Verizon until I read all these reviews, and I see nothing has really changed. I'll stick with T-Mobile! Give it time..just like every other business in the world, Verizon will buy everyone out and become a monopoly.

Customer service is terrible. You cannot call anyone in the US. Even if you go to a store they…read moredon't open until 10 am. I upgraded my Internet and I'm still paying for the old device and have been paying for both services for two months. It's just unfortunate that these corporations have you over a barrel and don't even provide customer service. When is somebody going to complain about customer service jobs being outsourced to the Philippines? How about we make customer service great again?

PC Perfect is a very affordable computer repair shop in West Lansing. I've been here about 4 times…read morenow and every time I save money compared to the big box stores! He does not add a charge to the parts and his labor costs are very affordable. I'll be back!

I've used PC Perfect on multiple occasions throughout the years on various laptops. They've always…read moredone a fantastic job and I'm a very satisfied repeat customer. They give free estimates and have even been known to fix problems I've had without charging me anything. Their repairs also come in for far less than it would at other repair shops, especially the big name box stores. When I had an piece go bad within three months of their replacing it, they replaced it again with no charge. They also made recommendations for what laptops to purchase based on those they had the least amount of trouble with. Repairs are sometimes slow, but not as slow as they would be at Best Buy where they always have to ship it away for a minimum of two weeks.