I stop here often for Crocs to, nice Spring colors. The customer service is nice and they have a…read morenice selection of shoes to choose from. The prices are very reasonable so I'd check them out.

Super nice staff! My shoe literally fell to pieces while I was having dental work done. I drove…read morehere barefoot and they helped me find some new shoes in my size super quickly and they were on clearance!

I love the shoes here, very different and inexpensive. I have a taste for difference and even…read morethough these shoes don't hold up for ever they are very different and I get a lot of compliments on them. People often think they are more money then what they really are.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Excellent customer service!…read more Although their selection might not be as large as some of the other stores, it is definitely not lacking. This was the only location within 10 miles of Baltimore to carry the Latest model of the Iron Rangers in the highly desired Copper color. They also had nearly every model of the heritage collection displayed in their store and stocked most sizes in regular, wide, and a few double wide. I would highly recommend stopping by this location.

GREAT CUSTOMER SERVICE! Adrienne was knowledgeable and…read morefriendly. She is an asset to Red Wing. It is a pleasure to meet young people who interact well with customers in a professional manner. She helped my husband find the appropriate footwear and fit. The service we received reminded me of high-end department stores. The store was clean and well organized. We would definitely shop at this location again. If you want superior service ask for her. Hubby's footwear fits well and looks nice. FYI: the shoes are pricey, but Red Wing backs up their products with above average quality, custom service, and extended guarantees. Located on Belair Road in a small shopping center near 695 Ample parking.

They have GREAT prices across the board for shoes and even better there clothes.Their staff are…read morepretty decent and the store is always clean.

The store was nice and clean. The employees were quite and waited until you asked them for help…read more When the employee brought the tennis out, she only gave one tennis to try on and held the other shoe in the box I asked for the other shoe, she seem reluctant but did lace it and gave it to my daughter. The second time tried on another tennis on she did the same thing. I stated you can not buy tennis shoes with trying just one on . We felt uncomfortable in this store and really nobody else was in there. We purchased, but hope if return in future, employees get trained on how to rendered good customer service.

The Avenue has been upgraded in the last 10 months and it's so wonderful!!! Before it wasn't run…read moredown but didn't have as many aesthetically pleasing areas but they have turned that around. The have fake grass, beautiful sitting areas, different trees and plants around...it's just so beautiful! They have things to do for every age group! You can ice skate (turning the winter time), have a picnic, run in the grassy area, take a seat and just people watch...there is just so many options. Oh and before I forget, if you still play Pokémon go...there are a lot of Pokémon to catch! (My brother was super excited about that!!) I really think the way they have laid the new areas out you could even have a outside date as a couple! Go to the turf or even catch the swing and just love away at your partner hehehe. This area has different food places to enjoy different cuisines, there is a movie theater and there are different shops to visit as well! You could grab a book from Barnes and nobles, then grab a coffee from Starbucks then take a rest in one of the benches and have some fresh air! They have parking that are close to the front of the buildings but since there aren't a whole bunch you can also park on either sides of the back of the buildings as well! Every time I come since it's been renovated, I have notice they have security around pretty often which can be good to deter certain activities. You want a beautiful adventure?? Well if that was a "YES" then you will enjoy what the Avenue has to offer!!

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.

1 STAR -- Defective Shoes and Zero Accountability…read more I completely understand and respect an "All Sales Final" policy. If I bought the wrong size, changed my mind, or simply didn't like the shoes, that would be on me. But this is not a return issue. This is a product failure. I purchased these Nike running shoes from the Nike Factory Store/Outlet in White Marsh, Maryland, on Thursday for approximately $71. Within just two days, the sole began separating from the shoe and is now visibly coming apart. These were essentially brand-new shoes that failed almost immediately. When I called the store to explain what happened, I made it very clear I was not trying to return them due to preference or buyer's remorse. I was reporting a defective product that had already broken down after minimal use. The response I received was that the sale was final, nothing could be done, and I was simply out the $71. That level of response is extremely disappointing. An "All Sales Final" policy should apply to normal customer returns--not to merchandise that appears to be defective right out of the box. A shoe that starts falling apart after two days is not normal wear and tear, and it reflects poorly on both product quality and customer support. I expected significantly better from Nike, both in terms of durability and accountability.

This rating is specific to the customer service, especially the cashiers working in August 2025. I…read morewas able to find several items for my nephew, and the store wasn't too busy, but the employees seemed to have no couth and no care for providing quality service or moving customers through the line efficiently. The cashier I was unfortunate enough to get spent all of her time looking past me to yell at one of her coworkers across the store. Whatever the inside joke was simply couldn't wait, I guess. To make matters worse, the manager was a few registers over (I know because she had to be called to push through a discount), and she was busy in her own world as well.

My first online order with Holabird Sports included a shipping error. This is not the normal…read morerecipe for earning a 5-star rating, but the responsiveness and service orientation of the staff at Holabird Sports turned a potential negative experience into a very positive one for me. They responded immediately to my queries, and were proactive in their communication with me at every step of the resolution process. Real human beings responding in real time!! No automated phone mail menus, or canned email responses. Sometimes things go wrong, but the team at Holabird Sports will make it right. I will definitely shop there again.

I am trying to return a pair of running shoes that are too narrow. No response after two emails…read more.. Hello, is anybody there????

After being allied around the store while my wife looked at shoes I'd have to pay for I needed to…read moreuse the bathroom and it was surprisingly clean, the rest of the store was well stocked and the staff was friendly, the prices were a little high but I understand it's DSW not Payless shoe source lol

This was a typical DSW, though the layout was different from any I'd been in before. The ladies…read moreshoes seemed to be largely to the back of the store, when I'm used to them being right at the front. I was just passing through hoping to see some shoes that caught my eye, but alas, there weren't any I noted worth trying on, let alone buying.