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    Boot Barn

    3.5 (2 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    8 months ago

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    10 months ago

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    Wilkes & Riley

    Wilkes & Riley

    (18 reviews)

    Their shirts are sold locally at the only taylor in town for lots of money so I ordered 4 shirts on…read moretheir website. Received only 2/3 in one shipment and the other shipment has not shipped nor have I been able to reach any customer service. Really feels like a scam rather than a legitimate merchant. Product shipped from Georgia rather than Maryland where the business is located. I've been charged for 4 shirts, received 2, and no communication. Go Charles Tyrwhitt over these.

    This is a terrible experience from beginning to finish. I haven't figured out if they are…read moreincompetent or just a shady business. The shirt I bought is just okay. Not great, not terrible, the price is fair. The issue I have is the terrible customer service. I tried to return my shirt and followed their instructions on their website. I called several times with no answer. I sent multiple emails with no answer. Finally, after writing a more stern email, I get an email back saying that they sent me an email months ago with the return #. I never got it (plus I always check my spam folder) so either it was an innocent mistake or them lying to cover up their mistake. Based off of the other reviews, I'm leaning towards the latter. Anyway I finally return the shirt, I see it has been delivered and I wait...and wait...and wait. I have to email 1.5 months after it has been delivered asking for the refund and then the next day it goes through. I shouldn't have to hold their hand, prompting them to do certain tasks in the return process. If I never followed up, I'm sure they would have kept the money. Again, not sure if they are incompetent or just being shady. Either way, avoid and let companies like this fade away.

    Boot Barn - shoes - Updated May 2026

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