I stop here often for Crocs to, nice Spring colors. The customer service is nice and they have a…read morenice selection of shoes to choose from. The prices are very reasonable so I'd check them out.

Super nice staff! My shoe literally fell to pieces while I was having dental work done. I drove…read morehere barefoot and they helped me find some new shoes in my size super quickly and they were on clearance!

Excellent customer service!…read more Although their selection might not be as large as some of the other stores, it is definitely not lacking. This was the only location within 10 miles of Baltimore to carry the Latest model of the Iron Rangers in the highly desired Copper color. They also had nearly every model of the heritage collection displayed in their store and stocked most sizes in regular, wide, and a few double wide. I would highly recommend stopping by this location.

GREAT CUSTOMER SERVICE! Adrienne was knowledgeable and…read morefriendly. She is an asset to Red Wing. It is a pleasure to meet young people who interact well with customers in a professional manner. She helped my husband find the appropriate footwear and fit. The service we received reminded me of high-end department stores. The store was clean and well organized. We would definitely shop at this location again. If you want superior service ask for her. Hubby's footwear fits well and looks nice. FYI: the shoes are pricey, but Red Wing backs up their products with above average quality, custom service, and extended guarantees. Located on Belair Road in a small shopping center near 695 Ample parking.

They have GREAT prices across the board for shoes and even better there clothes.Their staff are…read morepretty decent and the store is always clean.

The store was nice and clean. The employees were quite and waited until you asked them for help…read more When the employee brought the tennis out, she only gave one tennis to try on and held the other shoe in the box I asked for the other shoe, she seem reluctant but did lace it and gave it to my daughter. The second time tried on another tennis on she did the same thing. I stated you can not buy tennis shoes with trying just one on . We felt uncomfortable in this store and really nobody else was in there. We purchased, but hope if return in future, employees get trained on how to rendered good customer service.

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

The Avenue is a very cute outlet "mall". While there aren't a ton of clothing and shoe shops, there…read moreare a lot of personal service and unique food options. I've frequented the area for quite a few years and can say they the businesses that lease here change fairly often. Shopping choices do seem to be catered to a certain [middle age] crowd. The outside lawn area is a really good spot to hang with family and friends; during the warmer seasons they'll have swinging benches and a nighttime concert series with live bands. During the colder seasons, they transform the area into an ice skating rink. If you like farmers/flea markets, stop by early fall mornings - lots of good vendors for jams, candles, pet goods, etc. Lately they have been enforcing the chaperone/minor curfew policy. I think it helps keep the vibe family friendly and makes the place feel secure.

Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.

This store was so packed! The fitting room was unattended. After we spoke with an employee the had…read morean attendant come in about 3 mins. Very professional. Store was clean and fully stocked. Everyone there was nice. Got a few pair of shorts and a very good price.

1 STAR -- Defective Shoes and Zero Accountability…read more I completely understand and respect an "All Sales Final" policy. If I bought the wrong size, changed my mind, or simply didn't like the shoes, that would be on me. But this is not a return issue. This is a product failure. I purchased these Nike running shoes from the Nike Factory Store/Outlet in White Marsh, Maryland, on Thursday for approximately $71. Within just two days, the sole began separating from the shoe and is now visibly coming apart. These were essentially brand-new shoes that failed almost immediately. When I called the store to explain what happened, I made it very clear I was not trying to return them due to preference or buyer's remorse. I was reporting a defective product that had already broken down after minimal use. The response I received was that the sale was final, nothing could be done, and I was simply out the $71. That level of response is extremely disappointing. An "All Sales Final" policy should apply to normal customer returns--not to merchandise that appears to be defective right out of the box. A shoe that starts falling apart after two days is not normal wear and tear, and it reflects poorly on both product quality and customer support. I expected significantly better from Nike, both in terms of durability and accountability.

I am trying to return a pair of running shoes that are too narrow. No response after two emails…read more.. Hello, is anybody there????

Holabird customer service which is normally great, is not standing buy its customers. It has a…read moremisleading website, with respect to a new racquet purchase, and did not listen to me (the customer). I had purchased a racquet not knowing it's the prior 3 year old model. Their website is not clearly labeled for the version of the racquet shown and is misguiding people. When you click through their menu items to display the racquets by brand, the OLD generation racquets are shown, not clearly labeled as such and nowhere on that list is the new generation shown. They don't feel its misleading, not listening to the customer so they will not provide a full credit for the racquet with stringing. They discount the refund by the cost of the string and $9 for the racquet.

This was my second attempt at returning a defective pair of boots. I had first tried at the store I…read morepurchased them from in Towson. They were rude and disrespectful to my situation. They offered me $9.99 for a pair of boots that retail at $99.99. Thankfully, the manager at this White Marsh location who's name is Tanisha was very polite and understanding of my situation. She explained why the other location was just offering the $10. But we agreed that how the situation was handled could have been better. She offered to make it right within her authorization. Unfortunately, it's the end of boot season and DSW in general stocks very few women's size 10 anything. So I was unable to find a comparable exchange. However, because of her respect for me and her compassion towards the situation, I did purchase a pair of shoes outright. I had originally been frequenting this location just because I enjoy the shopping center it's in. I had only gone to Towson the one time because it's closer to me. But I will never set foot in the Towson location again and will continue to go to White Marsh where I am respected and appreciated as their customer. Thank you Tanisha and team. You always make my shoe shopping a little better.

This was a typical DSW, though the layout was different from any I'd been in before. The ladies…read moreshoes seemed to be largely to the back of the store, when I'm used to them being right at the front. I was just passing through hoping to see some shoes that caught my eye, but alas, there weren't any I noted worth trying on, let alone buying.

The employees were so nice and I found everything I needed and I've been asking my parents to go…read morethere because I love hot topic now,I'm probably gonna get most of my jewelry and clothes there!Hot topic is my top most favorite store when I went with my mom she likes it at well !hope I go to hot topic again!!!

Pants shopping with my bros. They usually are running some sort of sale on skinny jeans.read more