I just bought some t-shirt the quality of shirt cheap not what I expected one shirt is gray and the…read morelogo same color you can't see it. I wanted to return can't seem to find the right place lots of different addresses for same shirts very disappointed.

My son ordered 3 size 2X cat T shirts from you and you sent XL and the one that you sent today has…read morea big hole in it on the shoulder. You are crooks and I wish someone would shut your crooked business down!

I love this store. Lately they have had plenty of cashiers, they keep merchandise on the floor and…read morethey are always friendly. I'm probably here once a week browsing and there is always new product in the store. I usually find pretty good deals.

Stopped in for a pair of basketball ball shorts and left with the store, lol…read more Customer service was nice as well as associates were kind and the lines were moving. Clean and well organized. I found everything I wasn't looking for.

What do you do when you step in spilled sugary soda right outside your car and then proceed to…read moreclimb into your car, with sticky feet, causing the accelerator and brake pedals to become one massive sticky mess? You find your nearest Dollar General, go in, and buy Clorox Wipes for on the cheap. Clean store, fine parking lot, and friendly staff. All I can say on this occasion was thank goodness there was a DG nearby where I didn't feel like I was taking chances entering. This one is one of the good ones.

I recently had an issue with an order, and the Finish Line customer service team handled it…read moreperfectly. I spoke with: Kim Sargent, 3308 N. Mitthoeffer Road Indianapolis, IN 46235 P:888.777.3949 Ext. 5563 who was incredibly patient and efficient. It's rare to find such helpful service these days. Highly recommend! Thank you very much Kim! Johnnie B.

Made a order with the wrong shoes called 2 hours after making the purchase once I noticed. Was told…read moremy refund was submitted and I would get my money back. Hours later I'm receiving emails saying that my package is on the way have called two days in a row and keep getting told my order is cancelled if not I'm getting told it's on the way and can't be canceled anymore! This is horrible customer service I will never shop at finish line again I'll go to hibett sport from now on!

Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

Quality service, fair price. Great people who are kind and helpful. Highly recommend.read more

Always professional and knowledgeable and don't oversell you product you don't need. Great local…read morebike shop!