So.....today I was in the Food Lion with my husband who has lost his wallet. We asked the young lady if a wallet had been turned in, she said no. I said can you check the lost and found. She said, "You been looking at me like I stole the wallet. Let me get someone else to look".
First, I was not looking at her in any way, but I did have eye surgery on Friday. I just wanted someone to check the lost and found, because I am intelligent enough to know that any clerk could have put it there and she would not know without looking. I did not ask for this inappropriate comment, but I received it none the less. What type of customer service are we willing to continue to receive?
I have done business with this Food Lion for over 40 years. Never have I been affronted with such rudeness and inappropriate behavior. No, I do not always think the customer is right, but as a service employee you cannot ascribe your nasty attitude onto others and expect to keep a job. read more