I was getting ready to go to full check out lane and was told she had to close because her Mgr was…read moreleaving on a break about 8 30 n PM on 03/09/26 and to go to self checkout and she would help. I started checking out waited for her over 20mins she went to some one else that came after me I told her I had been waiting for her and voiced my opinion that she should have checked me out on full service lane since I had full basket with over 25 items she then told me that I could check them out since they were my groceries and I was in self check out[she sent me there] I told her I did not get paid for checking them out and she started to say she didn't.but saw the look on my face and did not respond I wanted to say a few curse words but didn't. She called someone else up front and I asked who she called she said it did not matter. I actually checked the full order minus a few items. This type of aggorance need to stop. The last time this happened to me was over ago when the acting Mgr refused to help me. I left the groceries in the cart and walked out which ai should have done to nite. Called the Mgr next day and was advised that anytime a customer request assistance at checkout no matter what time it should be provided and n offered a 25 gift card for my compensation. I just may not go back , will call district office tomorrow for what good it does. ​​​

We made a call a head order for fried chicken and baked chicken over a week ago. They even called…read moreus Thursday to confirm we will be picking up our order. When we got to the store to pick up the food, they said they didn't have it. I was shocked, so I tried talking to the woman in the department, but she was no help because she was rude and impatient. She said they didn't have time to work in the order because they had other people to worry about. While we were trying to figure things out, she walked away while we were talking to us. I was completely bewildered with her behavior to the point we just grab what chicken we could and left.

Went to this food lion today and my husband got the sushi . He was just eating it and a sharp piece…read moreof shrimp tail or something was inside the sushi roll and stabbed him in the roof of his mouth and caused it to bleed! So be careful eating them sushi rolls.

This is a standard Food Lion in small town Smithfield. It's fine, it's basic, it suits the needs…read more I've been here a number of times both to get actual groceries and for various snacks or meals while in town (sushi to go once bc I was starving and desperate) and flowers for a friend's birthday. They have the things you need at prices you expect (did I just invent a tag line?!) but it's not amazing or anything.

I just wanted to leave a review about Nikki, the way her attitude is set up is truly unbelievable!…read moreI honestly feel like if your going to come to work with an attitude, being nasty to the customers then you honestly should stay tf home! It's bad enough that groceries high as hell in cost, the last thing I want to do is get off work from working 9plus hours then come to the high ass grocery store to buy groceries and have to deal with an attitude on top of that! I literally cursed her tf out in food lion had everybody looking at me! Of course atp I'm just looking like the angry black woman! But she had me messed up on multiple levels! Do better Nikki!!!!

No cashier available for anyone not using self checkout is unacceptable! We asked to see the store…read moremanager and were stonewalled. We shop here every week and this service is UNACCEPTABLE!!!