My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.

Briley is amazing and sweet. Took care of our sweet Pearl girl in our time of need. Was very good…read morewith communicating by keeping me informed of the entire process

Words really cannot express my gratitude for the services that Briley at American Pets Cremation…read moreprovided to us. Our beloved 17 year old cat died unexpectedly at home. We called Briley and she came to collect Tiger on the day we called - which was a relief. She explained her services and the process, and then a couple weeks later arranged to bring him home on a day that worked for us. We were very touched by the package that his cremains came in, with sweet imprints of his paw and nose. These provided me with unexpected comfort. Briley's services really made a difference when we were/are grieving the loss of a cherished pet and companion. I highly recommend her.

I had such a wonderful experience with this cremation service. The owner went above and beyond from…read morethe moment he picked up Heath to personally returning his ashes to me. He was incredibly thoughtful, compassionate, and attentive to every detail throughout the entire process. Beyond the exceptional care he showed Heath, it was just really meaningful to connect with someone who is so clearly a genuinely good person. His kindness and sincerity came through in every interaction, and that meant more than I can say during such a difficult time. I'm so grateful for the care he showed both Heath and me, and I truly couldn't recommend him more.

Oscar is an amazingly empathetic person to have to deal with in a time of need. Oscar was pleasant,…read morecompassionate, empathetic, caring, and totally awesome when interacting with me when I was losing it due to the unexpected passing of my gran-dog, Dashi. Thank you,once again, Oscar. You're an amazing person. And the presentation of the remains was very thoughtful and looked like someone had put some effort into it. It wasn't all slap-dash and flimsy. Thank you. :)

I'm writing this so you know what to expect in advance as the Internet is full of contradictory and…read moresometimes alarming information about pet cremations. I've had a pet cremated before, by a third party outsourcer, when he was put down at the vet's. Since it was a swift decision, everything was handled by the vet and I didn't get a choice of pet cremation vendors. I was never sure whether I really got my pet's remains back. Anyway, when you are grieving, you're just not able to think straight, right? So, when I had to face another pet funeral, I was prepared. I did a lot of online research to see what pet cremation options Austin had to offer. There are only a handful. The big ones are very corporate and are a multi-state franchise. Then there are some which are mom-and-pop, but they are just a storefront - they outsource the actual cremation work elsewhere (and you don't know where). Mission Pet Memorials was the only place that didn't get their business from vet clinics - they are "stand-alone" and are part of a licensed funeral home for humans that has been around since 1959. They say they own their own crematory, which they use to handle both human and pet burials. I inquired where it was and drove to the address they provided. I really saw the building. To me, this is as legitimate as I can get in this town, so I was satisfied. When I knew my pet was weakening, I called their number and was greeted by Michelle. She was incredibly compassionate. We even joked a little as she seemed to know I needed cheering up. She said I can call 24/7 and she'll be there. (Note that if you call after 4.30 pm however there is an extra charge - it's all disclosed on their website). Finally, that night, my pet passed away peacefully. In the morning I called them again, set up an appointment right away, and brought his body. A staff member of at the (human) funeral home met me at the pet annex next door and handled everything very tactfully, as if I was burying a human relative. Here is what to expect: they will lay your animal on a table, and show you the cardboard box he will go in. They will let you stay as long as you need. Then, you just pay with a credit card and fill in a very brief form with his date of birth, etc. They pride themselves on a "chain of custody" so that neither your human relative, nor your companion animal, would ever be left alone, or handled by an outsider. I was told the names of all the staff who would be involved in the process, and even, at the end, received a sheet with their names. By the next business day, I was able to pick up his ashes, which was in a tasteful engraved box. Inside, there is a plastic bag with his ashes and a small cloth pouch with a fur clipping (it's not much, so if you want more, you should take a clipping yourself beforehand). The ashes were dark gray chips. My other pet's ashes (done somewhere else) were pale white, fine like sand. I read that the color has something to do with the temperature of the crematory. I'm not complaining - in fact, I think the dark gray chips look more like the real thing. When I picked up his ashes, I also received a death certificate, and, separately, a cremation certificate signed by the funeral home director, plus other printouts to help with companion animal loss. It's a devastating affair, for sure. But what I found most hopeful about this experience is that they took care of my long-time companion animal exactly like a member of my human family, which is the way it should be. For this reason, I am taking the time to post this review in appreciation of their handling. If you are experiencing loss of your companion animal, I'd like to share with you what someone said to me when I lost my first pet. The naturalist Henry Beston said in 1928 about animals: "They are not brethren, they are not underlings; they are other nations, caught with ourselves in the net of life and time, fellow prisoners of the splendor and travail of the earth."

I lost my Silky Terrier on Feb. 5, 2026. I called on Mission Pet Memorials for her cremation…read more Wonderful people. Catlin was very kind, compassionate and caring. I knew Casey would be treated gently.

Losing a pet is a sensitive time that should be handled with the utmost care and respect. Our pet…read morepassed away on 8-1-2026. Aves utilizes pet meadow for after care. Almost two weeks passed with no update so I reached out to Pet meadows to inquire about the status of our pet's remains on 8-14-2026. I was told that our pet was processed and ready to ship via Fed Ex, but the driver didn't pick up the shipment they were supposed to that day. I asked for my pet to be returned to Aves, because I rather not ship him through FedEx. The gentleman on the phone was very pleasant and said he updated everything and our pet would be returned to Aves on Monday 8-17-2026. He stated that AVES would give me a call and I would receive a text from Pet Meadow. I waited until late afternoon on Tuesday (8-18-2026) and still did not hear from AVES or Pet Meadow. I called Pet Meadow and left a voicemail inquiring on the status of my pet. I received a voicemail from Michael at Pet Meadow which left me confused and concerned. I'm currently under the impression that my pet was already cremated and should have been returned to AVES by now. This voicemail (transcription attached) stated that they were behind on processing remains due to their AC being out for the last couple of weeks and that they did final quality control yesterday (8-17-2026). This does not match what I was told on 8-14-2026. I was told that my pet would arrive 8-19-2026 to AVES. At this point I'm concerned that something happened to my pet's remains. That brings us to today Friday 8-21-2026. I still have no updates. I contacted Pet Meadow and was rudely addressed by a woman there for wanting answers. She blamed AVES and hung up on me. I called Pet Meadow back and asked that this issue be escalated. Thankfully my pet was returned late in the day 8-19-2026. AVES did not get a chance to call, but Pet Meadows did not text me as promised. Where this leaves me... with the lack of accountability and the stories that don't match up... is what I received back my pet's remains? An AC being out for weeks in a crematorium in Houston, Texas, how were my pets remains handled during that time? I am waiting to hear back from Pet Meadow for a legal contact for my attorney to reach out requesting all records related to the care and handling of my pet's remains. I also need them to prove the remains returned to me are indeed my pet.

If I could give zero stars .. I would... I am a veterinary…read moreprofessional and I trusted Pet Meadow with my girl. Aside from her not being returned to me on the date that they told me she would.. she returned to me in a damaged photo urn with white residue all over the outside and a full finger print in residue on the inside. It is very clear to me that the residue is from cremains of a pet. Mine or someone else's. Either way it is extremely disheartening that they had the audacity to return my beloved pet back to me in that condition. All they did was offer a new one, refund on that item alone, and keep saying "I am sorry". Do better Pet Meadow.. to some.. animals are our children.

I was so blessed when my pet was returned to us after his cremation. Having to euthanize, a pet is…read morepainful, I hadn't even thought about what I was going to do after he passed but fortunately my vet recommended cross river, and they took care of everything. When I received Oliver's ashes and all of the extra little additions, it just brought me so much comfort (his footprint and a little bottle of his fur). I felt like our hard decision ended with a really sweet way of honoring him. I do recommend this company if you're ever faced with the losing a pet and wanting to honor them. The service was quick and affordable...

Letting go of my dog, Spot was extremely difficult. However, I knew it was the right thing to do…read more The cremation services by Cross River Pet Cremations gave me great comfort and peace. The beautiful wooden box that was engraved with his name, the little bottle with his fur, and the paw print were welcomed, but unexpected. Thank you for adding these personal touches to help me honor my much loved boy. Joy Pruner China Spring, TX

Back in March we lost our beloved German Shepherd Shade. He was my buddy, my shadow and my play…read morefetch buddy. Just like our previous pets we took Shade to Pet Cremations. As usual Jacob was professional,understanding and very caring. Will keep recommending him to all our friends. Thank you again Jacob! We appreciate everything you have done for us.

So this is either my second or third time using Pet Angels Cremation. (Sadly, too many very old…read morepets! ) Jacob is amazing! He sits down and answers all your questions with love and kindness. Guides you through with ease and helps comfort you with the grieving process. You leave your pet in his hands feeling like they are also his family that he will care for with respect, love and dignity. You feel as if you have left your baby with family. Highly recommend in your time of need.

What a great comfort! We were able to celebrate our pet's life at home where she would be…read morecomfortable. Dr Sarah was awesome.

From the owner: We hope you never need us, but we are here if you do. At…read morePeace provides compassionate in-home end-of-life care for pets.

The owners and staff always take very good care of our senior dog. They go out if their way to make…read moresure they are comfortable and oftentimes, they appointments are done in an hour or less! They operate with integrity. Offering doggie daycare, training and grooming for all doggos. Highly recommend! Wait times are a bit more lengthy due to Covid Best Practices so be a bit flexible. Even if my dog has an appointment at 10Am, they still allow me to drop him off as early as 7 or 8am. I would've taken a better picture of my buddy, but he doesn't like his picture taken. They are the only groomers he is okay going to

Updating my review. Molly goes to ACC a lot. She's loves…read morethem! They have super convenient half days through the week. The staff is SO NICE. I couldn't ask for a better group of people for Molly to hang out with.