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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    3.9
    (12 reviews)

    I really enjoyed my visit to DICK'S Sporting Goods. I was trying to find some very supportive…read moreshoes, and Eric, the ultimate shoe guru gave me some really great advice and helped me find a shoe that really fit me well. If you happen to be buying shoes there soon, I hope you go during his shift. It was a weekday morning.

    I visited the DICK'S Sporting Goods in Lake Oswego to look at a treadmill they had on display…read more There wasn't anyone in the area so I called the front desk to get assistance. I waited several minutes and an employee came into the area but did not stop at the treadmill area - he went on to speak to a family. No one else approached. I flagged down another employee and asked if he could help with a treadmill. He didn't know how to turn it on and I shared with him that he would need the key. He left, found the key and returned. That allowed us to start the treadmill. He left. We inspected and walked on the treadmill for about 30 minutes expecting that he would return. He never returned, didn't come back to ask if we had any questions. We had questions. I wasn't about to hunt him down or another employee so we just left. I had actually been at another DICK'S Sporting Goods store in Clackamas the day before. I called in advance to let them know I would be coming into to look at a specific treadmill. However, when I arrived, the treadmill was not on display. The employee said I could look at it online. ? Of course I can look it online but that was not the intent of my visit. Overall, a very disappointing experience at two stores. I won't be purchasing a treadmill from them. If they can't handle a simple sale on an expensive purchase, how is it possible to trust them on the delivery or their warranty and customer service in general? I'd like to recommend that Dick's spend some time looking at the Disney model for training employees. Every employee is trained to provide a wonderful experience for every person that enters the Disney properties. No Matter which employee you encounter you will be treated well and each employee is trained to assist. Too many businesses overlook this aspect of customer service and as a result the customer receives a hodgepodge of service based on the employee's idea of service. At some point in a business' growth if they ignore this aspect of their business, it takes a nose dive. It is a critical piece of a business whose intent is to grow and compete well.

    Sierra Trading Post

    Sierra Trading Post

    4.0
    (35 reviews)
    $$

    There's a ton of deals. Some are very good and some are so-so. It takes a while to learn how to…read moreorder and return items bought online. Figuring out shipping charges and store credits takes phone calls or texting. But I do check it from time to time, especially if I need an outdoor item.

    If REI and Marshall's had an offspring, it would be Sierra Trading Post with Marshall's being the…read morepredominant gene. The store is huge, has many departments - swim, camping, women's, men's and children's apparel, hiking, biking, hats and accessories, fitness items, winter coats, rain gear and more. But within some areas, there is hardly any merchandise. For example, the Swim section was minimal. There was a big sign and display, but turns out that was it. Literally just a handful of swimsuits, one or two rash guards, no goggles, fins or gear. Did I mention just a handful of swimsuits? Was highly disappointed but since I was there, decided to walk the aisles. The vast majority of the store is filled with clothing. Racks and racks of clothing. Like it's sister store and neighbor, Marshall's, they must get leftover clothing from other stores and sell at a discount. There are definitely good finds among the racks, but I wasn't shopping for clothing and didn't have the patience. Ended up buying a wide brimmed sun hat with SPF of 50 for just $16.99. There were only three customers at the checkout but it still seemed to take forever. Of course this area is filled with a plethora of spontaneous purchases - trail mix, gadgets of every kind, hiking books, flashlights, etc. For me, Sierra will never be a destination like Marshall's where I will go far out of my way to visit. But for those who want outdoorsy clothing, this could be your Marshall's.

    FMI Equipment - truckdealers - Updated August 2026

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