Really nice people. Met the manager and assistant manager. They explained that Seattle flagship now…read morehas the sewer as they don't have anyone here anymore so unfortunately I couldn't get my bag fixed. But I've got the information to submit it online although I will have to find my receipt first lol. It's great thought because it's lifetime warranty. I did get the card of their local sewer who I could contact to reach out and have my fjallraven stuffs fixed with someone knowledgeable about this brand. Love their cute new cup holder bag attachment and their little fanny/over shoulder packs

Another great brand that I swear by .This is a Swedish brand specialising in outdoor…read moreequipment--mostly upscale clothing and luggage . They are at par or even better than North face for certain things which is a very popular brand in the US. Their most popular products are their KÅNKEN backpacks . They have a backpack for every occasion. Their extensive range has set them apart from other brands like Osprey from day packs to laptop bags, to trekking backpacks, and many more. With the great looking products ,the prices are as expected on the higher end . The products however last a very long time and are perfect for Northwest as well as bitter cold weather areas too . By being part of the Sustainable Apparel Coalition and the Fair Labor Association, Fjällräven is doing its bit for the environment as well

Order: Backpack…read more Pros: store is very clean and organized. Cons: As a Black man/Black shopper, I absolutely despise badgering when Im in a store. Once I walked into the store I was greeted and asked if I needed anything. I responded by saying no. This is totally fine. Not even 3 mins later, the same guy came and asked me if I needed anything while I was looking at bags, I again said no. The same man AGAIN asked me if I needed anything and I didnt respond. My gosh let people enjoy their shopping experience.

What a lovely store. The staff is extremely knowledgeable about the product. They helped me pick…read morethe perfect Tin jacket. And they all seemed genuinely happy that I got the right fit and right product. They were super helpful with a complicated return / exchange too. Highly recommend the PDX store.

Once upon a bargain dream, you shined so bright and kind,…read moreBut your basement full of goodwill finds feels lost in dusty time. Those shelves once held the magic where the cheap and quirky gleamed, Now the prices sit there towering far higher than I dreamed. I wandered through the upper floor, all pristine, neat, and new, But the true delight was down below, where hidden treasures grew. Now the swell of cost has smothered that old familiar spark, And taking all the kiddos' toys? That's what really hit the mark. Sure, I found a gem or two that made my heartbeat skip, But joy can turn to sorrow with a single tightened grip. So hear my plea and soften don't make thrifters pay in gold; Bring back the charm, the deals, the warmth, the stories once foretold. Let kindness guide your pricing, let nostalgia ring its chime For something dear has vanished here, A bargain lost in time .

This is a pretty cool spot to buy local gear in a very central location. The staff is always very…read morefriendly and accommodating. There is no dedicated parking, so finding a spot to park can be challenging at times. There are also a lot of unhoused people in the adjacent neighborhood. There is a lot of stuff here! It's actually a little overwhelming to try to navigate the store because there are literally racks and shelves of stuff everywhere. So Probably not the best place if you get claustrophobic easily. My favorite part about this place is definitely the bargain basement. You can sell your stuff, find good deals, and even rent ski and snowboard equipment! This place is basically a local REI with the chance to sell used equipment and score a good deal in in their bargain area. Check it out if you have a chance.

We stumbled onto Cotopaxi about a month ago as we were taking a nice stroll along 23rd Avenue in…read moredowntown Portland. We were not familiar with the brand, but with a big trip (at the time) coming up to a small island in Nicaragua and a large SALE sign out front, well, we had to go in. Right? Cotopaxi, I learned, focused on making durable travel and clothing gear as ethically and sustainable as possible. They also donate 1% of revenue to non-profits that help communities experiencing poverty. The store, while having a lot of items, did a nice job displaying their merchandise throughout the space. The bright and multi-color products are eye catching. The quality of the products are high end and I am in agreement with their statement; durable. The staff asked if we knew much about their product, which we did not, and they were more than happy to take the time to talk to us about who Cotopaxi is, their focus and answer and recommend products we were interested in or looking for. In addition of course we asked where the SALE items were. We were lead to the nice back porch and found backpacks, fanny packs, duffle bags and both men and woman's clothing racks. We decided to check out the large back packs and purchase two (2) for our trip. We very quickly discovered their products do not go on sale frequently, so we lucked out with a great discount on the day we decided to make our first visit. The bags were perfect for what we needed on our trip. I was pleasantly surprised with how much each bag actually held. They have great capacity! Additionally the areas are distributed with different zipped contained sections which allows for easy packing and organization. These bags traveled so well, especially considering we carried them onto 2 major airline flights, one small puddle jumper flight and then a low boat ride for 90 minutes through the mangroves of Nicaragua and then served us well on the small 12 acre island on the Caribbean coast of Nicaragua. Fast forward, 5 weeks later and as we walked through the Portland Saturday market we spotted a couple with the husband wearing the same Cotopaxi backpack. We stopped and chatted for a bit. They found the store yesterday and he purchased the bag. While pricy, he was already enjoying the product greatly and happy he purchased it. All in all, high priced product, but for the quality, organization and capacity I would absolutely buy the item again. Now that said, I also would prefer to wait for another sale!! SCORE.

This is a must stop shop! Whenever you're in the area, stop in and check out what's new. The store…read moreis very cool with some very cool people to help you find any travel bag or accessory you're looking to purchase. I love the products because of their mission. Recycled material made into bags. Great concept! The only thing, I couldn't take home the pet dog!!! DARN!!

Mountain bike, snow, skate and surf store - loaded up with winter sports equipment on Black Friday,…read moreclothes and accessories. Store with quality brand names, very well organized, and stocked up for us to shop up!

Awesome place to get snow gear & equipment. They have an overwhelming large selection of just about…read moreeverything you could want for the snow. I ended up buying a stomp pad for my snowboard. The workers were very very friendly, one of them gave me good advice and answered all my questions regarding snowboarding.

Snow Peak has been in Oregon for 20+years but this was my first time in their new store. The…read moreselection of tents, camping furniture and cookware is displayed in a relaxing atmosphere. It's very much the museum vibe inside this store. Lots of space to wonder and camp gear displays spread out across 2 floor levels. Employees were super helpful and shared some great knowledge. The price point is premium with tents priced at $1,000 and camping chairs and tables priced at $200. There's a ton of cool features and several items have a modular design like the outdoor grill and cooktop station. Each Snow Peak item is meticulously designed for function, style and durability. Table tops were made from bamboo and aluminum components. I was mesmerized at how chairs and tables folded up neatly. Snow peak is also launching a restaurant in the back called Tabiki? Hoping they offer yakitori and other Japanese cuisine. Also heard some award winning cocktails from local talent will be in the menu. Shopping and food? That's a winning combo.

Quality matters. Passion for camping and outdoor lifestyle, well-designed pieces and equipments,…read moresimple but cool design. Japan is a famous for craft work and this company has an integrity to deliver the best products with purpose, efficiency and durability. It may be a little pricy(?) but You will be happy about your investment. Located in pearl, also finds items at REI, And I just check out new gears released in 2019 along with knife sharpening demo by @satosharpening and his buddy, spike. You can do everything while you are camping. They got fire pit, smoker, pizza frill, takoyaki maker, futon couch, cots in a tent... make outdoor a lot more fun!

Service was awesome! Was greeted as I entered the Portland…read morestore by 2 of your team members. While browsing around I was again acknowledged by your team members which to me means attentiveness to customer service. I finally decided on a few items but the sizes I was looking for were not out on the floor. Didn't get the name of the team member that helped me out but her employee # is 100844. She was able to communicate with employees in the stock room and was able to find my sizes. I'm visiting from Los Angeles and the best part of my purchase was not having to pay sales taxes like I would've paid in L.A. Thank you Portland Patagonia Store for the wonderful experience!!!

I was in need of new luggage so my wife and I decided to purchase 2 70L black hole rolling duffels…read more Unfortunately they had only 1 in stock, however they had more being shipped and were going to hold 1 until we were back to our Portland residence. Fast forward 3 weeks and our travel schedules changed and we were not going to be back for 2 months. I called the store and spoke with Dylan who was willing to carry our bag 2 blocks to our condominium and hand deliver. Dylan again thanks for your help you are Epic!

You walk in and the team gives you a big greeting. The selection of products are through out the…read morestore on two levels. They are priced very well and even give military and first responders and college kids 10% discount. The store is very clean and well take care of. The Staff is very friendly and knowledgeable.

Tucked away in the corner, we decided to stop in to see what merch was left from the Star Wars…read morecollection that was released. My friend is one of the product designers, so it was nice to see the collections that her team contributed too. Once we walked in from the gloomy and raining streets, we were greeted by security and two store associates. As we walked throughout the store the associates were next to us "every little step we took" ... shout out to Bobby Brown . If we looked at an item, touched an item, we were given history about it As we made our way upstairs to the women's section we greeted by another associate who decided to hang near by vs making rounds to the other customers. My stars are for my friend and the Star Wars collection. Hopefully, the associates will make their rounds to all customers vs hanging nearby selected customers!

This was my second time in the store. 20-30% off for healthcare workers and possibly military…read morestudent and teachers (look into that). I got my healthcare discount and was very pleased. My cord shirt jacket is my new favorite item in my closet. Actually it's on my right now and the foreseeable fall/winter/spring. The store is well laid out with ladies up front and guys up the stairs/ramp in the rear. Friendly welcoming staff. Check them out

Such a lovely shopping experience! There were a lot of sales happening when I came by, so all the…read moreclothing was at even more of a reasonable price. They have a great selection of soft, high quality outdoor and activewear. I was honestly most impressed by how they handled the fitting rooms. There wasn't a room available when I got in line, but instead of needing to wait, I gave them my name and I was able to chill in a waiting area and keep shopping until they called me. Super intimate and professional, and on top of that, the fitting room was one of the nicest I've been in and had different lighting settings on the mirror!

I ordered a Napsack for my husband for Father's Day this year. It was ordered on May 1st and by…read moreMay 30th had not been shipped yet. I contacted customer service (never heard back) and suddenly the shipping notice came. What was sent was the wrong size (I ordered a Large and a Medium was sent) and was clearly a returned/used item. It is now mid August - I have reached out to customer service 4 times and have never heard back and there has been zero resolution. I'm left with a $160 charge on my credit card and an item that I didn't order and is not usable. I have never experienced completely non-existent customer service like this. I would caution anyone who considers ordering from them to find a different company to spend your money with.

Purchased an item for a 3-5 day delivery, no purchase after three weeks. They do not reply to…read morecustomer emails and no phone listed. Recommend looking elsewhere! This company went bankrupt in the past, wondering if they are again.