Got a ride from Griffin Park to Schroeder Park. Driver was on time and extremely friendly. I left a…read moreBluetooth speaker in the car and she even offered to bring it back. My mistake so I plan to get it the next day. Her car was also very clean.

They were a lifesaver picking us up on the side of the road as night was falling and our car broke…read moredown. Lovely people

Jeremy offers excellent service. I was recently in need of Non-emergency transport from home to…read moremedical appointments & hospital. He was on time, communicated promptly, safely handled my wheelchair. His van is clean & he is a sage driver. The cost was not exorbitant. And he works weekends, unlike other local services.

Care More Cab arrived promptly at the hospital and safely transported my 90-year old Pop to our…read morehome. They are our go-to medical transportation service!

So I got this response (in Google Reviews) from my ill-fated trip to the airport on December 18:…read more Response from the owner 3 weeks ago "We do apologize for the frustration and confusion, especially during this holiday season. I do hope the rest of your vacation goes well. We would love the opportunity to make it up to you. At least for the loss in parking fees. Please contact us as you see fit so we can do what we can for you." I wrote them an email suggesting how they might possibly make it up to me. Two weeks later, no response. Real class act.

Great service, on time pickup even at 415 am. Have used many times. Car is clean, friendly service…read moreand always reliable. Alex is great!

Picked me up in. Central Point at midnight when others couldn't. Friendly. I took his card if I…read moreneed a cab in the future

I had heard good things, but ended up having to change my flight plans. There were zero hassles…read moredoing this- the person I spoke to was helpful and kind.

Talked with Dee directly, who is half of the "Double D" with her husband. Scheduled a pickup the…read moreday before my flight out of Medford. On my pickup day they did not pick me up at the appointed time. When I called 10 minutes after they were supposed to pick me up, they said they had no record of me reserving a pickup. That caused all kind of complications for me, especially since my wife was in a foot boot after surgery and could not drive. If I could, I'd give them no stars, but have to give them one to write a review. I'd stay away from this shuttle service!

Talked with Dee directly, who is half of the "Double D" with her husband. Scheduled a pickup the…read moreday before my flight out of Medford. On my pickup day they did not pick me up at the appointed time. When I called 10 minutes after they were supposed to pick me up, they said they had no record of me reserving a pickup. That caused all kind of complications for me, especially since my wife was in a foot boot after surgery and could not walk or drive. If I could, I'd give them no stars, but have to give them one to write a review. I'd stay away from this shuttle service!

I don't know what's going on with this company, but I called from L.A. to book a ride for my dad in…read moreGrants Pass, to his eye doctor's office in Medford. The actual booking went smoothly, except that I wanted to pay for the ride myself, and the person taking the booking said he would have to call me back to get my credit card details. I don't feel comfortable until things like this are paid for and confirmed, but by the end of the day, I still hadn't gotten a call back, so I called again. I was told that the payment didn't have to be made right away, that I would be called in the next day or two. Five days later, two days before the trip was scheduled, I still had not received a call, so I tried again. I got Double D's answering machine in the middle of the day, so left a message that I wanted to pay for the trip and did NOT want my dad to have to pay. Toward the end of the day I still had not received a reply! I mean, what kind of business is this??? I went online to look them up and there was a second phone number. I called that one and got another answering machine, so left another message. A couple of hours later, that same number called my home phone, but hung up after one ring. I called back, got the machine AGAIN so left another message! This time the woman (Dee) called back and spoke to me. Hallelujah! What she said was that there was a problem with the booking, because I had been quoted $50, and my dad lived '13 miles out of town'. NO HE DOESN'T! I told her exactly where he lives (which is in Grants Pass, about a mile from Merlin, where Double D operates). She then said that they charge $50 to go to the airport, but my dad's doctor's office is about a mile from there, so they would have to charge me a minimum of $73 - one way. I didn't understand all this, and was increasingly uncomfortable with such shoddy business practices. I asked if they would honor the quote I was given 5 days earlier; a quote no one had followed up on to correct in those 5 days. She said no. Ok. But it gets worse. I got off the phone and started calling around to other transport services. While doing this I got a call from the man who had taken my original booking at Double D. He apologized for the misunderstanding and said he wanted to make it right. He said that $70 was only $20 more than my quote and not a big deal. But, he said, they would have to pick up my father an hour earlier because they transport mentally challenged people, and already had a booking they had to pick up on the way. And if that wasn't bad enough (since I had made the booking 5 days earlier), he said they could not take credit cards over the phone - that I would have to go to Walmart and pay to wire the money to him! Really??? He insisted it was easy - no big deal. Well, Double D may think treating people like that is no big deal, but I think you should RUN as fast as you can the other way before ever calling this questionable company. I've never dealt with anyone so unprofessional, and I shudder to think what would have happened if I hadn't continued to call and attempt to get the booking paid for. And 'wire the money to Walmart"??? I'm guessing Double D stands for Dishonest and Disreputable. In the end, I was lucky to find a reputable company on such short notice; a company that charged less than $70, took my credit card over the phone, sent me an instant receipt, and is going out of their way to accommodate my dad.