I called them three times in one day, trying to arrange an early morning pickup to get to the…read moreairport, and never received a call back. I eventually went with another company. On a previous occasion, they got us to the airport just fine, but didn't have anyone there to pick us up, although I had made a reservation before we left, and had called them before getting on the flight to Medford. I won't use them again.

This company is offensive. We needed transportation from Medford airport on a very late Sunday…read morenight arrival. We waited for ~ 30 minutes for a taxi to arrive. Then we were told to take us home would be $100.00! (for a 23.5 mile/21 minute ride on highway). It was cold and we were tired, so we paid the ransom. There was no meter used for the ride and likely the money was just pocketed. I would avoid this company like the plague. Very sad to take advantage of people this way :(

Due to flight delays and an unfortunate issue with a dead car battery, we needed a ride from the…read moreMedford airport home at 11:30 pm. Contacted Jodi from our connecting airport and she said she'd be there. Had to contact her a couple of times more due to flight updates. She was waiting when we finally arrived at 1:30 am and we had a pleasant, fast ride home. She did great by us and we won't hesitate to call her again.

Bottom line is fast it's times you need to get going get something done and don't have time to be…read morewaiting so it helps to have it available if needed all times thank you.

Sam is always our #1 choice for airport transportation! He is prompt, courteous and communicates…read morebefore and after our scheduled ride. When our plane was delayed he adjusted his schedule to accommodate us. Don't change a thing Sam! You are great!!!

Literally forgot to pick us up. Told us they would call the day before to confirm... we had to…read morecall them. They confirmed and told us they would call 15 minutes before arrival for a 9:30 pick-up. At 9:20 we had to call them again -- no answer. They called back at 9:25 and said they were "running 15 minutes late." BS. If they were out on a run they would have given us a heads up that they were going to be late. Had to drive ourselves and eat a huge long-term airport parking fee. We had used them in May and had a great experience -- don't know what happened, but I can't imagine using them again after this.

I'm 70 and their drivers were the best I've ever had. It was like having your own driver with…read morestops, waiting for me, kindness and don't even think about it I'm not the owner's mom

Very communicative punctual and safe for a little lady like me…read more Would recommend and use service again!