This is the worst customer service I have ever had. They cam to fix my front door. It worked for 2 days and then broke again. I called and emailed and they said they would fix....no one came. When I followed up, they didn't return my voicemails. Then when I emailed, someone replied they would handle and then a mjnute later, I got a recalled email notice (those don't work you know). Anyway, when I hired a new locksmith to fix my lock, he opened the lock to find they used the wrong part and tried to make it fit by using....wait for it....electric tape....in a metal lock. The new locksmith was aghast at the repair and couldn't believe they attempted it. Zero stars. read more