One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

I rented a beautiful, well-maintained Pasadena unit through DPM for almost two years. I never…read morethought I'd write a glowing review for a property management company, but working with DPM/Neena/Lety has been an enjoyable experience at every step. They are friendly and fair with pricing/fixes, as well as easy to reach and very responsive to whatever you might need. Their response turn-around is quick and efficient, and their website makes payment and documentation very easy. Every service I needed was provided quickly and by a friendly local or company.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Called asking about properties in the area. Man I spoke to was very rude and dismissive - told me…read moreto check Zillow. Don't waste your time.

This review is not about property management -- it is about Jack, our on-site manager, and Angela…read more When my kid accidentally locked the bathroom door late at night, Jack was actually out for the evening but still drove back to help us. He and Angela resolved the problem by 11:20 PM. We were so grateful. But the story doesn't end there. Two days later, Angela visited our home and brought gifts for our kids -- coloring books, reading books, and small toys. Our kids were so happy. Jack and Angela went far beyond what anyone could expect. Their kindness and warmth made our family feel truly welcomed in our new home. We will not forget this.

I am updating my review after receiving a public response from Beven & Brock that does not…read moreaccurately reflect my experience or their documented role in managing the Toluca Lake on Rose HOA. Beven & Brock claims they "have no business relationship" with individual owners and that they "did not hire F&M Plumbing." However, the written instructions that homeowners receive tell a very different story. On January 30, 2025, Beven & Brock sent an association-wide notice (attached) stating: "This is a reminder that all maintenance requests/issues must go through me, NOT the board." -- Beven & Brock Association Consultant for Toluca Lake on Rose HOA This email makes it clear that Beven & Brock is the sole point of contact for all repairs, maintenance, and vendor coordination, and that homeowners are prohibited from contacting their own board of directors directly. This directly contradicts the company's public claim that they "do not work with owners." My concerns stem from several serious incidents: 1. Delayed Response to Property Damage On June 25, 2025, the community pool overflowed and flooded my living room. Despite reporting it immediately, Beven & Brock delayed scheduling inspection and mitigation for weeks. During that time, I was forced to hire a licensed emergency mitigation company to prevent mold due to my daughter's and my asthma. 2. Multiple Plumbing Failures F&M Plumbing, the vendor Beven & Brock repeatedly directed the HOA to use, caused or contributed to multiple leaks in my unit (documented on 7/20, 7/22, 7/29, 9/19, and 10/12/25). These leaks caused additional property damage and a $175 improper bill. 3. Conflicting and Inconsistent Information Throughout these incidents, Beven & Brock communicated inconsistent directions, delayed repairs, and provided unclear or contradictory explanations. Their public response here states they "did not hire" any vendor, yet their internal emails identify F&M as the HOA's approved plumbing vendor and instruct homeowners to work only through them. 4. Lack of Transparency and Accountability When I tried to resolve issues, I was repeatedly told that only Beven & Brock could communicate with vendors or the board, and that owners must go through them for every maintenance-related matter. Yet publicly they state the opposite. These problems are fully documented in emails, invoices, photos, and correspondence with the HOA and vendors. My intention in posting this review is not to attack the company, but to provide clarity to other homeowners and boards. My experience with Beven & Brock shows significant challenges in timely response, communication accuracy, and consistent handling of maintenance issues. I hope this review prompts improvements in transparency, accountability, and respectful communication with homeowners. I stand by the accuracy of the information provided above.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a tenant on one of the buildings that Danielle manages. He went over and beyond the whole time…read moreI stayed there which was about three years.. any problem he handled very quickly. Very nice guy as well. Unfortunately, the owner of the building Really inflated some things at the end of my lease. I left a screen door, bamboo and string lights in the backyard and a bidet . The blinds in the bedroom were chewed by my dog a bit. I asked the owner if I could remove the items he said no and I was on a group thread with danielle and I was able to go remove some items. Screen door was mine so I took it off. He was trying to charge me 300 for a replacement that cost 150 at Home Depot $300 to remove the bamboo and string lights in the backyard that I removed in two minutes and the bidet I was charged $95 for not removing. Applying she charged me $300 for and I sent him the exact measurements of the same ones at Home Depot that were $35 Again, Danielle is great unfortunately the owner of the building really gouge me .

I've had a great experience with this property management team. They have been responsive and…read moreattentive to our needs as tenants. They quickly responded to our request to view a property, and were easy to work with throughout the lease-signing and move-in process.

I spent 2025 remediating my house in Altadena after the fires and decided to rent it. Proactive has…read morebeen great at walking me through all of the various processes and also helping me prepare my house for rental. They have experience not just with residential rentals, but also understand the nuances and challenges of post-fire Pasadena and Altadena.

I want to highlight the level of care and attention our community has received since switching to…read moreAllstate HOA Management. The difference has been noticeable, and a lot of that comes down to the quality of their team. Samantha in accounting has been incredibly helpful and responsive, and David Bar, the owner, is clearly hands-on and takes pride in running a professional operation. You can tell they genuinely care about the communities they manage. Things are more organized, communication is better, and issues actually get resolved in a timely way. It's made a real impact on how smoothly everything runs day to day. If Allstate HOA Management continues building their team like this, their reputation will only keep getting stronger. Based on our experience, the switch has been a very positive one.

I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

I am extremely pleased with the services this company provides both on-site and in office. Our…read moreon-site manager Dominique is excellent, well knowledgeable, understanding and easy to work with; she is always willing to go above and beyond dealing with all of our issues or concerns in a timely respectful manner. Kevin is superb! He is responsive and always makes sure to follow up. All of our questions, property concerns and even neighborhood challenges he faces head on and contacts us continually to ensure the problem is resolved. I can't say enough great things about Kevin and the entire company! Thank you, our experience living here has far exceeded our expectations. We have lived under several management groups and this one by far has been one of the best experiences. Thank you!

I rented for about two years, my point of contact was Siurabe. She was kind and responsive and…read morealways happy to assist. I had no renter history prior and she took a chance with me and I am grateful. The handyman was also very helpful and responded quickly to service needs. Overall I had a great experience leasing.

Very Good Service. I very appreciate that you always on the top of your job . Whenever we call you…read morefor any reason You guys are taking care of our problems. Good job Yulisa.

I am elated that GPM no longer manages my complex. They were rude over the phone, would close…read moremaintenance requests without addressing them, sent out unfriendly and messy vendors and overall were not pleasant to interact with. Some of the vendors they hired drank while working leaving their empty bottles in my trash can which is unprofessional and rude. I would not rent a unit from GPM in the future and most of these reviews (if you actually read them) are fake.