Great customer service. Inviting atmosphere. 10/10 - inviting - friendly - good food read more

If you're ever in the mood for a cozy, heartwarming café experience, Fluffy Fluffy Café is the place to be. From the moment I walked in, the vibe felt like a warm hug soft music, the scent of fresh coffee, and a friendly atmosphere that makes you want to stay all day. I ordered a strawberry latte (highly recommend!) and, in my excitement, accidentally asked for the wrong drink at first. Michael, the barista, could not have been nicer about it he smiled, fixed the order quickly, and made the whole experience feel effortless. The service was fast, the drinks were delicious, and the overall experience was exactly what you hope for in a little café tucked away from the bustle. Fluffy Fluffy Café is pure comfort in a cup. read more

Fluffy Fluffy - Cafes Near Me - Schaumburg, Illinois

See all

The workers were very friendly and the place was clean. The food took a long time and it really wasn't worth the wait. The bacon was thin and microwaved; it was served a full 30 minutes before our pancakes came. We ordered the Tiramisu ones. Berries were fresh, but the pancakes were mediocre. The cream filling was kind of tasteless and the pancake WAS fluffy, but not very flavorful. On each table, there was a sign that if you give them a 5 star review, they give you something free. That tells me some reviews are not honest. read more

The pancakes were okay but the cheese cake were garbage. Lady said they were doing a buy one get one free because they were changing the flavors after I told her that they tasted old and sour they then tell me that's why they were a bogo. She's okay but the place is just a mess. Nonstop yelling from the kitchen and the serving staff and just long wait times. read more

Fluffy Fluffy - Matcha tiramisù and strawberry fluffy pancake (6/10) - Cafes Near Me - Schaumburg, Illinois

See all

We tasted the original, banana n chocolate & tiramisu. Delicious and just so soft n fluffy. Just the wait takes a toll. But worth it. Cozy and nice looking place. read more

See all

Food : okay so people here have mixed opinions and wondering why they have alot of low reviews... If you tried a very good japanese fluffy pancake you can tell the difference... the hello kitty cafe at downtown was way better if you are gonna spend this much money for a fluffy pancake. Service: was not great some people here they said they had good service but maybe you came at the right time maybe the manager or the owner was there.., because me and my mom are so clueless about where to order no one greeted us and I had to figured out myself the order has to be on the touch screen kiosk... Ambience: The Couch was dirty it was smeared with chocolate maybe? uhhh maybe change the seat cover that is easy to clean for your employees.... we were greeted with all the tables are dirty maybe more staffing? it took them a while cleaning all the tables... maybe grab a cart with a bin to drop the garbage and dirty plates and utensils there so it's easier to clean for your staff include also the cleaning sprays for the tables so it's easier for them to do in one go read more

Absolutely Not Worth It - Fluffy Fluffy Schaumburg is a Total Letdown We arrived at Fluffy Fluffy Schaumburg on a Sunday morning at 10:03 AM, excited to beat the crowd and enjoy what's advertised as light, fluffy Japanese soufflé pancakes. We were the first ones in the door--unfortunately, that's the last thing that went right. As we approached, we were greeted by an employee smoking out front. Not a great first impression, but we hoped for better inside. No such luck. Upon entry, the place was already filthy--crumbs under tables, stained and hair-covered seat cushions (we sat at a booth along the long wall), and a bakery case that was completely empty. This was right at open. It felt more like a place closing down than one preparing to welcome guests. The only thing playing in the background was loud, vulgar Bad Bunny music--complete with swearing in Spanish. I'm not opposed to music with edge, but there's a time and place, and this was neither. Ordering was done via an electronic self-checkout screen. Staff interaction was minimal--and when it happened, it didn't improve the experience. At 10:30 AM (25 minutes after ordering at 10:05), an employee finally emerged to tell us the grill had just been turned on and offered a complimentary mini cheesecake. A cheesecake that was, unfortunately, gritty, eggy, and totally lacking in creaminess. When the pancakes finally arrived, things somehow got even worse. My daughter ordered the Nutella banana pancakes--which came with no Nutella. Instead, they slapped a Ferrero Rocher candy on top and tried to pass off a thin, runny chocolate syrup (more Hershey's than hazelnut spread) as Nutella. Spoiler: it wasn't. My daughter, who had been the most excited about this outing, barely touched hers. I ordered the tiramisu pancakes--probably the least offensive item at our table, but still nowhere near the quality or fluffiness that the name "Fluffy Fluffy" promises. None of the pancakes lived up to their namesake--they were thin, flat, and underwhelming. Let's not forget the health and hygiene concerns: we saw an employee bare-handedly putting items into the bakery case. Unacceptable. And then came the bill: over $68 for three orders of pancakes, two bottles of water, and a can of Coke--with a modest 5% tip. For a meal we waited nearly 40 minutes for, that was served in a dirty environment, with no atmosphere and no quality? That's beyond overpriced--it's insulting. On the way out, a guy wearing a chef's coat wandered in at 11:10 AM--we were literally walking out the door by then. I can only assume he was supposed to be cooking our food? Save yourself the time, money, and disappointment. Schaumburg has plenty of better options. Fluffy Fluffy is all hype and no substance. 1/5 stars--only because zero isn't an option. read more

See all

Got the tiramisu, it was light, fluffy and not overwhelmingly sweet which is good. My family and I enjoyed it. Price is up there... don't think it should be 17$ for these pancakes but it's hyped up so expected. read more

Fluffy Fluffy - Tiramisu - Cafes Near Me - Schaumburg, Illinois

It's our first time here and we are satisfied with the food quality. We ordered the pancake today will come again to try their brunch.

We went on the second day of the grand opening. We tried for the free merch that was supposed to be for the first 100 customers. There were not 100 customers in front of us and we got nothing. We got there about 10:55 for 11:00 opening. The line was crazy long in 90+ degree weather in the hot sun. I'd say about 70 people in front of us. It was about an hour to get in and another 30 min to order. Drinks were fast, food was slow. The restaurant was as hot inside as outside. One woman in line almost passed out. The management did provide free bottled water for people in line. About the food, the pancakes were good. If you don't like eggy tastes you won't like these. Very much like a firm souffle. You get two (about 6" round) with your choice of topping. I got banana nutella, my husband got classic and my daughter got cookies and cream. Hers had a round metal piece from the ice cream scoop buried in the ice cream. It was pretty sharp so it was lucky she saw it before she bit. I also ordered a tiramisu croffle. I don't recommend croffle because it was so hard it was almost impossible to cut with a plastic knife. Drinks were good but have to stir from the bottom. Yuzu was jelly at the bottom with soda on top so really hard to mix. Overall not worth $16 for two pancakes, and definitely not worth the croffle. Watch out for foreign materials in your ice cream! read more

Amazing Japanese pancakes! Super fluffy and very moist. The toppings were not overwhelmingly sweet which gave it just the right balance. The owner was so kind and welcoming. He gave us a free strawberry pancake because there was some left over from his previous batch. The place was also very clean which is always a plus in my books. Will definitely be coming back to try more flavors. read more

Fluffy Fluffy - Tiramisu pancake - Cafes Near Me - Schaumburg, Illinois

See all

Horrible service had waited 30 mins for two orders of pancakes. Unacceptable employee were screaming in the back. It wasn't even busy at the time. Food is not worth the hype. read more

The atmosphere at fluffy fluffy cafe is so cozy and inviting, and their pastries are absolutely delicious. I thing it's the best place.

Viral fluffy pancakes! They're nice and sweet... but unfortunately extremely overpriced for the small portion they offer. $26 for one order of Banana Nutella Pancakes and a Yuzu Refresher. I had split it with my friend, and we each only had about 2-3 bites out of it. Not worth. read more

Fluffy Fluffy - Nutella Banana Pancake, Yuzu Refresher - Cafes Near Me - Schaumburg, Illinois

The place is very appealing and the food is amazing! I will definitely be back to try more food. read more

Fluffy Fluffy - The blueberry soufle - Cafes Near Me - Schaumburg, Illinois

Stopped by Fluffy Fluffy and had one of the best lattes I've had in a while. It was perfectly balanced, smooth, rich espresso with creamy foam, and the presentation was beautiful. You can tell care goes into both the flavor and the details. Highly recommend if you're in the area! read more

Fluffy Fluffy - Cafes Near Me - Schaumburg, Illinois

Saw this place online and decided to try it out and it was amazing! Such a good experience and the food was delicious read more

Fluffy Fluffy - Cafes Near Me - Schaumburg, Illinois

See all

Came here for the first time today. It's well worth a visit! When you do visit please keep the following in mind: 1. If no one orders ahead of you the best case scenario is you'll get your food in 15-20 minutes. If you're the 3rd person to order, you might be waiting for 45+ minutes to get your food. **This is not bad, just temper your expectations to wait a little bit. 2. To the point above, the staff here makes your food and drinks TO ORDER. That means that you're waiting for fresh food. Please treat the staff with respect, and be patient. There were several customers while my friend and I dined in today that bought their audacity on sale today, and did what they could to belittle the staff for their orders taking time to come out. Did the lady that was upset wait 30+ minutes for food? Yeah! But she should have expected that. There is literally a sign when you order warning you that your food will take a while to be ready. All the above being said, the food was goddamn delicious. The pancakes were light and fluffy, the fruit was fresh, and they weren't overly sweet. The salmon and cucumber croissant was delicious, and it came with an arugula and pickled onion salad, and some tater tots that were hot & crispy. I'm genuinely so pleased with the way the food tasted. It was well worth the wait. Kudos to the two young people manning the counter though. They were super friendly, worked really hard, and dealt with the insanely negative customers with patience and respect. (They were nicer than I would have been, I can tell you that much.) Both of those young (femme presenting) people deserve raises, to be so real. Will be back soon! read more

Fluffy Fluffy - Signature Pancake - Cafes Near Me - Schaumburg, Illinois

See all

I love this place. It's always yummy and fluffy. My wife and I always stop by to eat breakfast before we go home.

The food and service outstanding this has become my favorite breakfast place and my granddaughter's go to as well. Fresh ingredients, the refreshers delish, had most of their pancake flavors devine and their breakfast combos and sandwiches perfection. Will be heading soon to check out the Aurora location to support them as well. read more

Really good food and service and the worker were really nice people and it's really clean

We decided to try this spot for breakfast, and overall it was just okay. The wait time was about 45 minutes, and when the food finally came, each plate was brought out one by one instead of all together, so we couldn't really eat as a group. We ordered the tiramisu fluffy fluffy, Nutella iced latte, chicken and waffles, and the bacon egg sandwich. The tater tots were the best part, but everything else was just average. The chicken and waffles in particular felt more like chicken nuggets placed on waffles, which was disappointing. For the price point, we expected more. Service was fine but on the slower side. It would've been helpful if the staff had communicated upfront about the wait times and let us know that dishes wouldn't arrive together. A simple "thanks for your patience" would go a long way. This place does have potential the menu is interesting but the Saturday staff needs more ppl/more help and they could work on better communication, and tightening up the kitchen timing to improve the experience. read more

hyped up - not worth the money at all. tiramisu, crème brûlée and Oreo one tasted exactly same . jalapeño one was also very sweet. not good at all- don't recommend this , just try one before you buy for entire family. very untidy- the lady cleaning was just wiping it down from floor to table. very bad service . read more

Great food, friendly staff, cute location. Would recommend for breakfast or lunch. Good selection and options for everyone.

Delicious Jiggly Pancakes! Doesn't disappoint! Hog proteins pancakes and very filling. Cute cappuccino designs insta worthy spot!

Really nice cafe with a cozy atmosphere and friendly staff. The food and drinks were fresh and delicious, and everything was served beautifully. Definitely a great place to relax and enjoy time with friends or family)) read more

Delicious food! Fast service and very nice people! I tried the avocado sandwich, so yummy! Can't wait to come back! Thank you!

The place is amazinggg and loved the pancakessss. Best place for breakfast and dessert

Was super excited to try, and they did not disappoint. The food was something out of a movie. 9 out of 10 absolutely do recommend.

Great Matcha Latte! You can tell the matcha powder itself is really good. Staff were super friendly and it was super easy to order! read more

Fluffy Fluffy - Matcha Latte w/ Oat Milk - Cafes Near Me - Schaumburg, Illinois

Best pancake i ever had. Love the customer service. Very unique menu. Will be back with friends

I was excited to try this new place out. I seen the fluffy pancakes on instagram. They where big and fluffy and jiggly on their videos. When we arrived there where only a few people sitting there. It took about 30 mins for my order. 17.25 for to small pancakes that here very plain tasting. They didn't taste bad but not great. Very sub par. Nothing like the pictures and. Videos on instagram. I was told my food would be brought out to my table. Then heard them yelling out numbers to pick up food. The staff would not present the whole order at once only bits and pieces as they came out of the kitchen. I felt like I was at Portillos or a fast food place yelling out orders to be picked up. Not a nice sit down experience. They offered brunch but for 23 dollars and not even getting served is crazy work. This is more like a snack I would buy if I was out shopping and wanted something to eat. Kind of like at a shopping mall or outlet walking around. These should be priced at 6 to 10 dollars tops. Not 17.25 to 19.25. That's downright insanity. Not sure if the pricing is due to high rents in the area they are located but even the drinks are super small and 6.25 each. Really had a poor experience. Seemed like all the guests were upset and not happy. Seen another family complain that they paid over 100 dollars for 4 orders and it was taking 40 mins. Honestly for a 20 dollar meal I would have been better off going to wild berry or egg harbor down the street. Hope this helps people out. Even the ones that are foodies wanting to take pictures of food and have fun. Mine was not even that nice looking or presentable. I feel like I could have made something at home very similar with less effort. I know this place is new and has not had thier grand opening yet but they need more staff. If wait times where 10 mins or less and prices whee cheaper then it would be ok. I am not sure how they will last if this is how they plan to operate. read more

Fluffy Fluffy - Traditional but not so fluffy - Cafes Near Me - Schaumburg, Illinois

Very yummy food! There was a nice gentleman who took our order, and made sure to meet our expectations. This was our first time here so we didn't know much about the items but he did help us a lot. He was wearing a green shirt and a hat, sorry didn't see a name tag lol. Thank you!! read more

We were excited to try this place, we only live 20 min away. Got up checked the website for Sundays hours and it said 9-9. We arrived at 10:15, doors locked. Called and they open at 11am on Sunday, so we wait. By 11:05, doors still not open. Called again and the man answered the phone and said that they were heating up the griddle and it would take 15-20 min, so we wait some more. We finally get in $48 later still hungry, very small portions. Only 2 tiny pancakes per order. What a dissatisfying experience. read more

We came here excited to try some fluffy pancakes. These are the points that made us disappointed, granted these may sound picky: - Staff doesn't seem to manage the place properly, most tables are dirty and there are brown stains on chairs - Staff doesn't greet customers or even explain the menu since it's a new restaurant, just minding their own business - This one may be a preference thing, but their pancakes are overpriced, I would say most of the items on the menu are. In my opinion, the choice of staff maybe hurting the business over simple stuff like cleanliness or being welcoming. They are deterring customers from coming back. read more

Small portions lengthy wait This is not breakfast place, mid afternoon snack The pricing is wild, 20 for two mid pancakes The croffle was solid but a 5 dollar treat not 10 read more

Very good food and excellent service!! Good atmosphere to sit and do homework in on the weekend!!!

Food was beautiful and delicious and unique. So nice to have brunch for dinner! We ordered the smoked salmon croffle ( a waffled croissant) a breakfast sandwich and two varieties of fluffy pancakes. The salmon croffle was fresh and had yummy crispy tots on the side. The pancakes were fluffy, picture worthy and not too sweet. We also tried the mango pudding which hit the spot. A great discovery near the Woodfield mall! read more

The food was great and the experience was amazing, everyone was so friendly and kind the time to make a whole pancake they made it go so fast their service was incredible. I will definitely be back read more

Heads up!! If you're hungry and thinking of dining in you might not want to do that. We came when it wasn't as busy and YET the food took an hour long to come out and my pancakes which was almost $20 is definitely not worth it. It is definitely light and fluffy but it's overpriced. They don't have to take your order since it's not a full table service so they'll call your name when the food's ready but they'll bring it to you anyway? I think it's completely unorganized! Yes, the food looks good but it's all for aesthetic. Not sure if they're understaffed but it was definitely frustrating dining in. I think it should be completely self service where you pick up your food and drinks with a self service station and a place to put away plates so all they have to do is wipe the tables so they can focus on making the food instead of taking an hour to make the dumb food. People were straight up leaving and I wish I was exaggerating but I'm not. Anyways, safe to say we will never ever ever return. read more

Fluffy Fluffy - Strawberry Fluffy Pancakes - Cafes Near Me - Schaumburg, Illinois