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    Floyd's Auto Body & Paint

    5.0 (2 reviews)

    Services - Floyd's Auto Body & Paint

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Floyd's Auto Body & Paint Photos

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    2 months ago

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    7 years ago

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    Caliber Collision

    Caliber Collision

    (19 reviews)

    TLDR: They never did a proper diagnosis of my vehicle after the collision, and I took it elsewhere…read moreto have additional repairs done. My overall experience with Caliber Collision wasn't bad. The customer service was okay. Communications during the service could have been a lot better, but the service performed on my car was neglectful, and I wouldn't recommend Caliber to my worst enemy. Caliber Collision did the body work on my vehicle and sublet the mechanical work to a tire shop. They did a fabulous job on the body work but seriously dropped the ball on the mechanical needs of my car. It wasn't until the tire shop couldn't get the alignment finished before someone actually took a look at the suspension assembly and found that my vehicle needed a new control arm and engine cradle. My car was in the care of these two facilities for 40 days, and after the service was completed, I was experiencing a vibration coming from the drive shaft. I contacted Caliber about this, and we arranged for a test drive, which resulted in an assumption of what was still wrong - the hub and bearing. Sure, it was an educated assumption, but I didn't feel confident that the drive shaft didn't need more attention. I took my car to my dealership and asked for a proper inspection and diagnosis, and they discovered three more components in the drive shaft that needed to be replaced instead of offering me "Yours cars got 30k miles on it, you're going to start hearing sounds" to which I'd like to remind them that only broken parts make sounds. Caliber Collision had the time and the means to get this done right, and simply choose not to.

    At first caliber collision was on it! Sending me notifications, keeping me in the loop, helping get…read moremy car towed to their shop. However, the longer my car was there the more issues I had. I had an estimated date of completion. Okay, perfect. The week of my estimated completion I was notified that the replacement bumper was damaged and had to be reordered. Again, no harm no foul. I get a message two days later stating it was in, and should be done at the beginning of the following week. Never got another update. When I called them they stated the bumper was on back order. So, which was it? Damaged or back order? Followed by we'll call you back. Never received a phone call. Call them two days later and they can't figure out where the wire goes for my day time running light after four people have looked at it. Finally I get my vehicle back without the light being fixed and stated they'd call me when their technician is in and can fix it. In the meantime, there is grease all over the inside door on my tan interior. It's been a headache.

    Carsmetics

    Carsmetics

    (33 reviews)

    Carsmetics and specifically Willie took great care of me when I had a relatively large scrape on…read morethe front right of my bumper. The paint was scraped off and the bumper needed to be popped in! I took the vehicle in for a quote which was quick and easy and from there was able to schedule an appointment. Carsmetics only held on to the car for one day and the job looks great. I recommend their services for any minor paint/fender damage you may have.

    I had a terrible experience with Carsmetics working with Joey on auto body repairs for my Range…read moreRover. After spending thousands of dollars, I picked up my vehicle only to realize the Range Rover emblem was completely missing from the back of my car--even though it was supposed to be replaced. I had to wait almost a full month for them to finally get the emblem in and schedule me to come back. When I returned to have it installed, they put the emblem on crooked and not straight at all. I called immediately to let them know and Joey told me there was nothing he could do because his team used the "styrofoam guide" that comes with the emblem and therefore claimed it should be straight. Even after admitting the issue, he refused to fix the poor workmanship unless I paid more money for additional parts to correct their mistake. This was extremely unprofessional, and I'm disappointed that after paying so much, I still left with sloppy work and no accountability. I would not recommend Carsmetics to anyone.

    Floyd's Auto Body & Paint - bodyshops - Updated May 2026

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