Absolutely stunning job done by drew, I came with a el Camino that another shop had messed up drew…read moretook care of me and made the car look magazine quality wow definitely coming back for all my future work

drew is very affordable and really does a great job- really appreciate the fast workread more

First time using Jim's and our car insurance carrier told us they had good experience with them…read more I've seen a couple of bad reviews from people upset etc. but considering the lack of space and number of cars that are being worked on these guys are magicians! (It almost seems every car accident in FL ends up here) We worked/interacted with Carmine, Matt and Penny and also met Jim there on one occasion. They were all very helpful and did their best to accommodate our schedules for getting two dents on our car taken care of (one on roof and drivers side rear panel). Although we had to bring back to get car reprogrammed when we noticed a couple of things not working, they were prompt in having us come back and fixed everything. My observations while there a few times is that customers expect things done immediately and don't want to be inconvenienced. But there is a reason Jim's is so busy-they do good work!

My car was damaged in a car wash and They did the work beautifully and timely great communication…read morewith Matt! When i noticed something that wasn't up to par they fixed it immediately and no other questions asked !! Would totally come here again ! Thank you!

TLDR: They never did a proper diagnosis of my vehicle after the collision, and I took it elsewhere…read moreto have additional repairs done. My overall experience with Caliber Collision wasn't bad. The customer service was okay. Communications during the service could have been a lot better, but the service performed on my car was neglectful, and I wouldn't recommend Caliber to my worst enemy. Caliber Collision did the body work on my vehicle and sublet the mechanical work to a tire shop. They did a fabulous job on the body work but seriously dropped the ball on the mechanical needs of my car. It wasn't until the tire shop couldn't get the alignment finished before someone actually took a look at the suspension assembly and found that my vehicle needed a new control arm and engine cradle. My car was in the care of these two facilities for 40 days, and after the service was completed, I was experiencing a vibration coming from the drive shaft. I contacted Caliber about this, and we arranged for a test drive, which resulted in an assumption of what was still wrong - the hub and bearing. Sure, it was an educated assumption, but I didn't feel confident that the drive shaft didn't need more attention. I took my car to my dealership and asked for a proper inspection and diagnosis, and they discovered three more components in the drive shaft that needed to be replaced instead of offering me "Yours cars got 30k miles on it, you're going to start hearing sounds" to which I'd like to remind them that only broken parts make sounds. Caliber Collision had the time and the means to get this done right, and simply choose not to.

At first caliber collision was on it! Sending me notifications, keeping me in the loop, helping get…read moremy car towed to their shop. However, the longer my car was there the more issues I had. I had an estimated date of completion. Okay, perfect. The week of my estimated completion I was notified that the replacement bumper was damaged and had to be reordered. Again, no harm no foul. I get a message two days later stating it was in, and should be done at the beginning of the following week. Never got another update. When I called them they stated the bumper was on back order. So, which was it? Damaged or back order? Followed by we'll call you back. Never received a phone call. Call them two days later and they can't figure out where the wire goes for my day time running light after four people have looked at it. Finally I get my vehicle back without the light being fixed and stated they'd call me when their technician is in and can fix it. In the meantime, there is grease all over the inside door on my tan interior. It's been a headache.

This shop really goes above and beyond. Excellent communication and quality work. Highly recommend.read more

Mid County Collision is hands down the best auto body shop. Friendly, professional, excellent work…read moreand got the job done faster than expected. They handled everything with my insurance company directly after having some damage to my brand new Pathfinder after a storm. Would give them six stars if I could. I would highly recommend them.

I had a terrible experience with Carsmetics working with Joey on auto body repairs for my Range…read moreRover. After spending thousands of dollars, I picked up my vehicle only to realize the Range Rover emblem was completely missing from the back of my car--even though it was supposed to be replaced. I had to wait almost a full month for them to finally get the emblem in and schedule me to come back. When I returned to have it installed, they put the emblem on crooked and not straight at all. I called immediately to let them know and Joey told me there was nothing he could do because his team used the "styrofoam guide" that comes with the emblem and therefore claimed it should be straight. Even after admitting the issue, he refused to fix the poor workmanship unless I paid more money for additional parts to correct their mistake. This was extremely unprofessional, and I'm disappointed that after paying so much, I still left with sloppy work and no accountability. I would not recommend Carsmetics to anyone.

My car was hit by someone who decided not to leave a note high deductible and increasing insurance…read moremeant out of pocket. Dropped car off Monday picked up Wednesday. They did a great job and even though whole bumper had to be painted I thought it would take longer was short turn around. Veteran friendly and flexible. Be back for lower diffuser soon. Owner really cares about his work.

I can NOT recommend this place enough. I worked with Jack and he was extremely helpful and…read moreaccommodating. He ensured that we were taken care of and went WAY beyond the extra mile. It is incredibly rare to come across people that truly love their job and care about their customers like this. Overall; the location is clean and everyone I worked with was very friendly. I was planning on changing my insurance provider, but the top notch work that shop brings is such a big advantage of the plan that I will not change it.

Very friendly, the body work was excellent and the price was reasonable. It's definitely my go-to…read morefor any kind of bodywork.