What a relief to find a reputable repair shop. These guys are VERY professional and great to work…read morewith. I received a detailed estimate of each and everything they would do with a price for each. I had to wait a while (like a month) before I could get my repair scheduled and it was worth it. I can see why there's a wait. They did a fantastic job. I can not even tell where the old paint ends and the new begins! That's amazing they could match paint on a car from 2009. I received an estimate and no surprises. What more can you ask for? No question I will only take my car here for any paintwork. Just note that they do not paint entire vehicles.

Had a collision and needed all new rear bumper. This place is AMAZING! Everyone I met was…read moreincredibly nice and the service was extremely fast. Paint match was perfect and it looks as good as new! I felt great after everything was taken care of and felt the cost was very low! I couldn't recommend this place more!

Had a friend recommended drew at bob the body man and had him paint my 2003 350z in the original…read morecolor but also paint the roof in a gloss black and I couldn't have asked for a better job. He absolutely nailed it! 10/10 I'll will be coming back to have him paint my truck next! Quick turn around and a reasonable rate!

Absolutely stunning job done by drew, I came with a el Camino that another shop had messed up drew…read moretook care of me and made the car look magazine quality wow definitely coming back for all my future work

My car was damaged in a car wash and They did the work beautifully and timely great communication…read morewith Matt! When i noticed something that wasn't up to par they fixed it immediately and no other questions asked !! Would totally come here again ! Thank you!

Jim & Matt were outstanding to work with getting my truck repaired after I was hit & then the guy…read morewho hit me disappeared. Jim went t above & beyond & even paid for a rental for me while my truck was in the body shop so I could still work. My Explorer looks beautiful & highly recommend them. They were referred to me by many people & I see why. Great job!

Great experience!…read more Went in for an insurance repair. Estimate was quick and easy. Worked well with my insurance carrier and was able to get two estimate increases approved due to concealed damage that they found when starting the repair and removing the bumper. Repair was perfect. Can't tell anything happened except the bumper is brand new and spotless. You can even pick up and drop off rental cars at their location which is a nice bonus and huge time saver with all the extra steps involved due to COVID-19 at Enterprise. Customer service beyond repair was top notch too. I saw a spot on my rear door that I had not noticed before dropping the car off. Before they could even check the photos showing condition of the car when dropped off, the manager was at the car buffing out the mark. It turned out the spot was actually there when I turned the car in. It was my error. They didn't wait to see the "before" photos before they fixed it. That is customer service! Sure it only took 2 minutes and some rubbing compound but normally the first reaction is to say they didn't do it. In this case they were not responsible at all but rather than prove that they went into action fixing it. I will be back and I will be telling my insurance carrier how great they were to work with.

TLDR: They never did a proper diagnosis of my vehicle after the collision, and I took it elsewhere…read moreto have additional repairs done. My overall experience with Caliber Collision wasn't bad. The customer service was okay. Communications during the service could have been a lot better, but the service performed on my car was neglectful, and I wouldn't recommend Caliber to my worst enemy. Caliber Collision did the body work on my vehicle and sublet the mechanical work to a tire shop. They did a fabulous job on the body work but seriously dropped the ball on the mechanical needs of my car. It wasn't until the tire shop couldn't get the alignment finished before someone actually took a look at the suspension assembly and found that my vehicle needed a new control arm and engine cradle. My car was in the care of these two facilities for 40 days, and after the service was completed, I was experiencing a vibration coming from the drive shaft. I contacted Caliber about this, and we arranged for a test drive, which resulted in an assumption of what was still wrong - the hub and bearing. Sure, it was an educated assumption, but I didn't feel confident that the drive shaft didn't need more attention. I took my car to my dealership and asked for a proper inspection and diagnosis, and they discovered three more components in the drive shaft that needed to be replaced instead of offering me "Yours cars got 30k miles on it, you're going to start hearing sounds" to which I'd like to remind them that only broken parts make sounds. Caliber Collision had the time and the means to get this done right, and simply choose not to.

they were Direct, communicative, and honest, all while not pricing you through the roof. In the…read moreunfortunate event that you need this type of car help, I highly recommend mid

This shop really goes above and beyond. Excellent communication and quality work. Highly recommend.read more

I had a terrible experience with Carsmetics working with Joey on auto body repairs for my Range…read moreRover. After spending thousands of dollars, I picked up my vehicle only to realize the Range Rover emblem was completely missing from the back of my car--even though it was supposed to be replaced. I had to wait almost a full month for them to finally get the emblem in and schedule me to come back. When I returned to have it installed, they put the emblem on crooked and not straight at all. I called immediately to let them know and Joey told me there was nothing he could do because his team used the "styrofoam guide" that comes with the emblem and therefore claimed it should be straight. Even after admitting the issue, he refused to fix the poor workmanship unless I paid more money for additional parts to correct their mistake. This was extremely unprofessional, and I'm disappointed that after paying so much, I still left with sloppy work and no accountability. I would not recommend Carsmetics to anyone.

My car was hit by someone who decided not to leave a note high deductible and increasing insurance…read moremeant out of pocket. Dropped car off Monday picked up Wednesday. They did a great job and even though whole bumper had to be painted I thought it would take longer was short turn around. Veteran friendly and flexible. Be back for lower diffuser soon. Owner really cares about his work.

I can NOT recommend this place enough. I worked with Jack and he was extremely helpful and…read moreaccommodating. He ensured that we were taken care of and went WAY beyond the extra mile. It is incredibly rare to come across people that truly love their job and care about their customers like this. Overall; the location is clean and everyone I worked with was very friendly. I was planning on changing my insurance provider, but the top notch work that shop brings is such a big advantage of the plan that I will not change it.

Very friendly, the body work was excellent and the price was reasonable. It's definitely my go-to…read morefor any kind of bodywork.

The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

They were responsive to my request right away, made an appointment for today and completed the work…read morein a professional & timely manner. It was starting to rain just as he finished but he said if there was residual/ water spots to let them know. (I don't have a garage). I will use them again, if needed. Their quote was less (half?) than Subaru's of course as the car dealer would replace the whole bumper to a 10" scratch.