Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

Way overpriced and they didn't even show up on time they came late at night. My appointment was…read moresupposed to be from 12 to 2 and they didn't show up till almost 8 PM. Then he gave me the quote of $424. Two fix the dripping faucet on the bathtub for each valve.. way overpriced

They were able to come out right away and do the inspection and let me know right away what the…read moreissues were .

I have used this company twice. I first time was after a very expensive but nonproductive three…read moredays with another plumbing company that advertises frequently on the radio. I called Alabama Plumbing Pros out of desperation and hit the jackpot. The husband/wife team arrived promptly, fixed the sewage pipes in an hour and couldn't have been nicer. The second experience was just as easy and professional. I guess I learned my lesson from the first experience. BTW, a tell tell symptom of a professional outfit for me has always been how clean and organized a company is. Alabama Plumbing Pros left the site as clean as it was when they arrived...hoses coiled. no wrappers left around, gates closed, etc.

These guys were great!…read more We had a water heater leak after hours, but Ben still answered the phone and talked me through the process for turning off and draining the unit, which really helped mitigate the mess. Ben and Amy came out the very next morning and did a fantastic job installing a new unit. I had a ton of questions, especially around ways to save some money, and Ben had already figured out every possible situation to make it the most cost effective for me, yet still have the very best option for our household. They are very skilled and incredibly knowledgeable. They even showed extra care for my wife, who was working the night shift and having to sleep during the day. I cant recommend APP enough. I hope I never need them again, but they will be my first call if I ever do.

I am so glad I tried Benchmark Plumbing that I was able to contact through the YELP network. The…read moreprocess went EXTREMELY WELL. Adam is an Excellent Plumber and a true professional with fair rates. Adam will be my plumber I call for for all as long all my plumbing issues,

the quality was terrible because the people were mean and rude and cursing like crazy in front of…read moremy child and not only that but the leak came back as soon as he left teriible

I had two clogged drains and a leaking kitchen sink. I called Apex Plumbing and Steve said he would…read morebe right over. He came quicker than I thought he would. He looked at the kitchen sink and said he would take care of me. He unclogged the drain, repaired the leaking sink and unclogged my bathroom sink clog as well. I found Steve to be a very personable person, professional, and very reasonable. I will use him again for any plumbing problems I may have. Bobby M.

I live in Bessemer, Alabama…read more Apex Plumbing keeps their word! This past winter, my pipes burst during a cold snap her in the Birmingham/Bessemer area, and I was out of hot water; Apex showed great compassion and kindness, and worked with me by offering a reasonable price! Steve of Apex gave me his word that he would have my hot water on by the time I needed to get in the shower (and I don't know if you've ever had to take a literally freezing cold shower in the winter time, but I assure you it is physically painful!); come time for me to wake up & get ready for work, the hot water was flowing - thanks, Steve! I highly recommend Apex Plumbing to everyone - there's nothing like an honest, local, trustworthy plumber who won't jack up their prices like a lot of these bigger plumbing services will!

We had to have new field lines put in. Pickle Plumbing and Septic Tank completed it within the week…read moreof diagnosing the issue. Everyone we met was kind, friendly, and easy to talk to. Great experience, highly recommend!

Pickle came out to drain my septic tank at my home and a rental property. Michael was the…read moretechnician. The company answered my call and got me on the schedule in 2 days. I was texted prior to their arrival and Michael called me when they were on site. He was very professional, polite and knowledgeable. Answered a lot of my naive questions. He then proceeded to the rental house and drained that tank. He told me both tanks were in good shape. I would highly recommend them. Their price was very reasonable for the job.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I had a new HVAC system installed in Pelham by Douglas Heating and Cooling yesterday. I couldn't be…read moremore impressed with the service and attention to detail I received from my installer Jamie and his helper. Every aspect of my system was improved. My drain line was extended and sealed and improved from the condition it was in from the original time the home was built in 1998. That was not a necessary part of the system install but care was taken to be sure everything connected with the system was in excellent shape. I appreciate the extra care above the standard system install taken to give me a system in perfectly installed condition.

Douglas cooling and heating has installed all 3 of our units, maintained & repaired since we bought…read moreour new house in 2009. When I noticed water underneath the unit in basement last night, I called their office first thing this morning and Josh, a technician, called me back immediately!!! In fact, he is on his way right NOW to assess the situation to repair it and we can all breathe a little easier!! Coming from a background of my father and grandfather owning a heating and air company (both deceased) that was started the year I was born, in 1974, and a brother and cousins that are also in the HVAC business, I feel very confident that Douglas has always gone above and beyond to make sure we are taken care of and that is once again evident by the efforts of Josh so far this morning!!!

I'm surprised by the low ratings in some of the reviews. I've been using Norrell Service Experts…read more for over two years and have always been satisfied with service. I had my A/C tuned up for the summer and Justin was courteous and respectful of my home. I subscribe to maintenance plan and for me it is well worth the monthly fee. Justin noted my home air filtration system needs servicing and scheduled an appointment within my needs. Everyone views value differently. I find the value of Norrell quality worthy of my needs and wants.

I contacted Service Experts for routine service on my air-conditioning unit and paid $79. My AC was…read moreworking prior to their visit. Approximately one hour after the technician left, my air conditioner stopped working. Service Experts returned and told me that the fan motor was bad. I explained that the unit had been working before they serviced it. Because I was concerned about allowing any additional work to be performed on the unit, I asked them to leave and decided to get a second opinion. I paid another HVAC company $69 to inspect the system. That technician confirmed that the fan motor was not working, but also told me that the unit did not appear to have been serviced. Unfortunately, that company could not obtain the fan motor for approximately three weeks. Because I needed my air conditioning repaired, I contacted a third HVAC company. I paid that company $550 to replace the fan motor. That technician also told me that the unit did not appear to have been serviced and additionally pointed out that wires had been pinched on the unit. I contacted Service Experts and explained the entire situation. At a minimum, I requested reimbursement of the original $79 service charge because two subsequent HVAC professionals told me that the unit did not appear to have been serviced. Service Experts refused to reimburse me. In total, this experience cost me $698: * $79 - Service Experts * $69 - Second HVAC company/inspection * $550 - Third HVAC company/fan motor replacement I understand that mechanical components can fail unexpectedly, and I cannot definitively state what caused the fan motor to fail. However, I can state that my air conditioner was working before the Service Experts appointment, stopped working approximately one hour after their technician left, and two subsequent HVAC professionals independently told me that the unit did not appear to have been serviced. One of those technicians also identified pinched wiring. I am sharing my experience so that other consumers can take it into consideration when deciding who to trust with their HVAC system.