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Services - Air Experts

Air duct cleaning

HVAC installation or replacement

HVAC system maintenance

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3 years ago

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Advanced Air Care Solutions

Advanced Air Care Solutions

2.6
(5 reviews)

Dishonest, unprofessional, & unreliable. This company should NOT be allowed to clean ANYTHING, let…read morealone someone's air ducts. I contracted this company to clean, sanitize my air ducts and encapsulate air supply plenum. They came out and began work, which led to questions regarding the apparatus they were using, because as it turned out that machine is ineffective at cleaning ducts thoroughly. There's no doubt in my mind they know this, but yet still are in business messing over customers. I ended up having a register damaged, that was rigged to stay in place long enough for them to leave. Along with debris still in my ducts, and a air supply plenum that was not cleaned but encapsulated. After a few days a mold smell returned, and I reached out to Eli (owner) to get this situation resolved. While awaiting his response, I contacted On-Time Heating & Cooling to inspect my ducts that Advance Air Care Solutions were supposed to had cleaned. Only to be shown debris and mold still in my duct work. At this point, I requested a refund of the $1000 I paid them. Which they returned $700. After that I contracted The Duct Doctor to do what I paid Advanced Air Care Solutions to do. They found a ton of debris and mold, which you can see from the attached photos. After getting my report from them, I sent to Eli and company and requested a full refund rather than partial. Because they had not cleaned anything, they only messed up registers in my drop-ceilings and encapsulated over mold rather than clean the mold then encapsulate the supply and trunk. They did a TERRIBLE job. And if you are considering doing business with them RUN. They are not fit for business, let alone existence. See the attached photos, as they offer proof of their negligence and lies. I sent them these photos, only to be told that I should request a refund from The Duct Doctor; the company that cleaned up their mess. I received a very incoherent, unconscionable, dismissive email from Marlene Belcher (who I assume is the office manager). DO NOT contract this company for ANYTHING, especially NOT duct cleaning. They are rude and they don't stand behind their shabby work. Run away from anyone associated with this company.

Great job cleaning our HVAC ducts, removing the mold, and replacing the burnt out UV Bulb in our…read moresystem. They were very thorough and pleasant to deal with. The two young men were careful, polite, and very courteous. The office worker was very accommodating when I had to reschedule the appointment due to a changed doctors visit. This family run business is a great choice for HVAC cleaning as well as a great value! I highly recommended these folks and I'll be scheduling them again in 18-24 months for a followup service.

Dunn's HVAC Plumbing & Electrical

Dunn's HVAC Plumbing & Electrical

4.0
(4 reviews)

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

Air Experts - hvac - Updated July 2026

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