I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

This is the worse heating and cooling company I have ever experienced. They lie and are very rude…read more The manager named Tip is extremely rude and lies about their timeline of the job. I don't recommend them at all.

Jan31-2026 had someone give me an estimate to fix my house heater unit he found out it was blower…read morerelay that had to be replaced he quoted me $300 But he had to wait until Monday to get the part the coldest weekend in birmingham was ahead of us so I called one hour air . the technician showed up on time looked at the unit and said it was in fact the blower relay he brought in the part I stood next to him all the time he also replaced 3-4 short cables . Went outside looked at my unit bent down and touched the hoses and took a picture. Came back with paperwork and told me it was $530 when I told him that was way too expensive he had me sign paperwork I asked what was that for he said is acknowledging the problem is fixed and Said thst if I didn't want to pay he could take off the part and leave . Well I didn't want to freeze over the week end and figured I could talk to his supervisor and come to an agreement of some kind . Well I was wrong I have called Kip Nails supposedly he is the regional manager many times and he has not returned my calls . On my invoice which I received email after he had left . the technician added 265.00 for voltage rewire which he did not make me aware of or I didn't see him doing . If you must deal with this company have the technician send you the invoice before they leave don't leave them alone while they do the work and never pay them cash or with a check because the first thing they do is overcharge you then they cash your check and then they never return your calls . I feel taken advantage of so disappointed.

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Had them come out to service my air conditioning unit. Can't remember the guys name but I think it…read morewas Issac. Very professional. He showed up on time and the price was very fair. Its hard to find trustworthy people in this industry but so far I am impressed with these guys and will use them again.

Installed new Anerican Standard HVAC, 4 tons on par with Trane for a reasonable amount . Two guys…read moreworked in hot attic all day ! Works great. I called & said I want them back to turn on new heater in the fall. Even sent us a nice thank you note.

I gotta tell you. It's been cold here in the south. These last couple weeks and my heater went out…read more Luckily, Western was available to have a technician at my house within 24 hours of contacting them. Their technician came out and the work was completed and the heat was back on within 45 minutes of him Arriving. The work was professional and the technician, Cleaned up after he was finished. Couldn't have asked for better service and the price was much lower than some competitors!

This company is absolutely wonderful! They show up when we need them most. They get here quickly,…read moredo the work and never overcharge. In fact, for the work they do, I was expecting to pay more. They go above and beyond to fix whatever the issue is. They are all so nice and professional. I can totally trust them to go all over my house. They tell you the problem and never try to up-sell. That's very rare today. Use Cool Breeze for any problems you have. You will not regret it!!

We've worked with Court and Cool Breeze many times over the years and our experience is always…read morefantastic. They do what they say they will do, are honest with us, and are quick to respond when we need help. I recommend them to everyone.

Outstanding -Keaton is highly professional and diligent and does great work. He also responds…read morequickly.

After 5 days without heat in 30-50 degree weather in my new home Mr. Keaton Posey of Posey Heat and…read moreAir (205) 643-8093 fixed the problem no one else could figure out. Keaton responded back to my message as soon as he received it. Understanding how desperate I was for help he worked me in his schedule the same day. Mr. Posey was polite, kind, understanding and extremely knowledgeable. He ended up finding the issue which was from a faulty security system wiring. He cleaned it up and spoke with the tech who put it in to explain to him how he had missed a critical step with my installation which caused me not to have heat. I'd recommend Posey Heating and Air services to anyone in need. He'll definitely have my business from now on. I guarantee you will not be disappointed! Thank you!!!

Complete and excellent service. Professional and reliable. I received a recommendation while I was…read morein Japan and had to fly over to see for myself. I was more than pleased by the efficiency and great deal I was provided. I would rate this company 9.5/10!

From the owner: Locally owned and operated read more

Everything above as to the Service,Quality,and Value speaks volumes with this company. My…read moreTechnician Carlos not only showed his professionalism but he also was very detailed about the job at hand and even more he listened to my concerns regarding job itself. I can really appreciate a company that gives there best when it comes to satisfying there clients, Which only means one thing , Repeated Business must be one of their highest standards cause they are that good and I will definitely use their services again when needed. Shout out to the whole team in assisting this work order!

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.