I appreciate that Mellott Plumbing was able to come out the same day and arrived when they said…read morethey would, which was helpful in an urgent situation. However, my experience overall was disappointing. The plumber accessed the wrong cleanout that wasn't connected to my home, was unable to clear the blockage, and diagnosed the issue as roots in the pipes. I was charged almost $600 for this service. I decided to get a second opinion, and the other plumber found that there were no roots in the pipes (confirmed with a camera inspection) and was able to clear the blockage successfully. When I called Mellott Plumbing to explain the situation and request a partial refund, they did issue a refund, which I appreciated. While I'm thankful for the refund and their prompt response, the initial misdiagnosis and incorrect approach caused unnecessary stress and expense. I hope they take this feedback as an opportunity to improve their service in the future.

Quality of service was excellent. Very knowledgeable and helpful . The service we needed was for…read moreour whole house water treatment system.

was prompt is showing up and did the repair then the next day repaired the damage from the leakread more

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

Well, where should I start. I thought they were based in johnstown, they may be, but the man that…read morecame to my house came from Cumberland Maryland. He rand a snake and put a new wax ring in my toilet. 582.00, wow thought that was very high, after he did that, he came out of the basement and said my shutoff was leaking, humm I thought never did before. I asked how much to replace it, [shark bite lever shut off, 30 bucks] he replied 325 dollars, I said forget it, ok he replied. Gathered up his equipment and said the floor was a little wet and I didn't have any rags. Ok, I will get it. I went down, there was waste on the floor, tracked through the basement, talked about being pissed off. Keep in mind I am a 80 year old man. I took pictures and called there office, they were nice about it, refunded me 100.00 bucks for the clean up. BUT, as far as I am concerned NEVER again NEVER.​

My plumber, Justin, was early to his appointment and worked hard to fix my problem. He was…read moreexcellent!!!!