Unfortunately I had to leave one star. Worst experience of my life hiring this joke of a…read morecontractor. Like the other comments, no use suing he has nothing to take to make me whole after all the money out of pocket for repairs on a brand new unit! How do these thieves stay in business? Please for your own sake, stay way far away from this guy. Craftsmanship is NOT part of what your paying for, sloppy half ass work.

Talk to someone last Thursday. Tells me he'll be right over on Friday after an appointment, around…read more11am. He's a no show. I text him asking about the time and no response. I call, and the voicemail box is full. Ridiculous and completely unreachable.

Strongly recommend this company…read more As a realtor, we constantly seek quality, responsive, and trustworthy contractors to help our clients. Recently, my clients have had some leak issues on their newly purchased home. On both occasions, RT Services have responded immediately and made sure my clients issues were addressed, RT Services is on my speed dial for Plumbing and HVAC services.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

was prompt is showing up and did the repair then the next day repaired the damage from the leakread more

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

We had wanted a heat pump installed in our home. We contacted Cumberland Valley heating and air,…read moreand we're really impressed about their knowledge, and how professional they were. They filled out all the papers that were needed for us to get any rebate that we were entitled to. The employees that came to install, the heat pump were friendly, knowledgeable, and did a great job. They were patient in showing us how to utilize the new thermostat that we had and made sure we were comfortable with everything before they left. We found the price really reasonable also. I would recommend Cumberland Valley heating and air to anyone That is looking for a solution to upgrade their heating and cooling.

I rarely write reviews, but my experience with Cumberland Valley Heating and Air Conditioning has…read morebeen so poor, that I want others to be warned before using this company. Cumberland Valley installed a new heating and air system in my home in 2020. The heating system contains two heat pumps, electric furnace, and propane furnace. The heat pumps and electric furnace work properly, but the propane furnace has not kept my home warm when the temps outside are very cold (real feel in the 20s or lower). I have an eight-month-old daughter, and the downstairs of our home would be in the 50s. I called Cumberland Valley starting on January 10, 2025, explaining to them the above situation- our house heats normally in the lower 30s and above- but when it is very cold the furnace doesn't heat the home. Two technicians came out and completed "advanced diagnostics" and told me all that was wrong was my filters were dirty, and the system was "functioning properly." The filters were only used 55 days. They charged 375.00. We replaced the filters, which were not that dirty, and the heat still did not work properly. My home remained very cold. I called them back out for the same issue on 1/14- still no improvement. The receptionist told me she spoke to the technicians that were previously at my home on 1/10, and they said I was out of propane. I told her no- I have automatic delivery, and I have a propane hot water tank and I have plenty of hot water. She told me this was residual in the tank and that the technician said this is why my furnace won't turn on. I said the delivery already came today and I have propane, and my house is in the 50s and I have an infant- I need my heat fixed. She sent a technician out. This technician told me my lines needed bled because I had been out of propane. I had spoken with the propane delivery technician that morning and asked him if we were out of propane. He said no, and he checked my lines and said I was fine. I told the technician that- he told me that the only thing wrong with the heat was that my line needed bled. Cumberland Valley charged me again for diagnostics and to bleed the line- another $205.00. Obviously, this did nothing, the furnace still did not work and my house remained cold. My step-father had to call the next day to get someone out to try and correct the heat. This technician worked on the motherboard and said it is working now- but if it keeps shutting off then you will need to have the entire unit pulled out and cleaned. After this the temperature went to the 30s and like always- the heat is normal. Then when the temperature got very cold again (single digits) the heat quit working, and my house went down to 51 degrees in the downstairs. I called Cumberland Valley twice and the gentleman answering the phone told me they would be in touch to come out and fix the heat- no one called me while my INFANT was in the cold house. I had to buy electric space heaters to keep her comfortable and safe in this weather. I called a different company, and a new technician came today. He found the issue in 30 minutes- the exhaust pipe from the furnace that Cumberland Valley installed had a dip that accumulated moisture. During very cold times- that moisture will freeze- blocking the exhaust and turning off the furnace. When it is warmer out (low 30s and higher) the heat from the furnace is enough to keep the moisture from freezing and the furnace works. He corrected the dip and put a better slant on the exhaust pipe to prevent this from happening in the future. He FINALLY solved the problem and only charged $100.00. Cumberland Valley has charged me nearly 600.00- has come up with multiple different diagnoses and never solved the issue with the furnace. Their complete lack of care and skill is apparent. I regret using them to install my heating and air system.

Very professional. We had tried to call other companies and they all wanted to sell us a new A/C…read moresystem rather than fix the current system. (It is their business model - they make a much higher margin on a new system that they know how to do - rather than understand and fix the current system.) One company after charging a $99 service call proposed $7000 to fix the system which ultimately Santos did for $2000. Santos and his assistant also showed up when they said they would, and otherwise I felt they were very trustworthy. I would definitely recommend them.

He quoted me some prices and then just disappeared. Not the way to run a business! Don't bother…read morewith this guy.

Ben did great for us. He installed five ceiling fans. We have called him again to do an outlet…read more Reasonable prices.

have worked with them a couple of times over the years. always impressed with the responsiveness,…read morethoroughness, spend of coming out for service. top notch quality and value and communication. can't ask for more!