Chris of dead rock came to our home, after going to the movies with his family. This and his wife…read moreso kind . Couldn't fix our problem, but he look under every nook and cranny to find our problem. I'm so thankful I highly recommended Dead Rock services

Abby came out to my house to measure for blinds and she was very nice and efficient. She gave me…read morethe price and left and told me to think about it. No sales pressure at all. I'm still thinking about it.

No negative things to say about Andy. Very professional and knowledgeable. Most importantly, very…read morerespectful. I highly recommend him for all your electrical needs.

Needed help mitigating some old wiring to appease the insurance company. Andrew went over and above…read moreto fix the issue(s) and write out detailed notes on what was mitigated, observed, and tested.

I have had Frank & Liberty Electrical doing work for me for a couple years, at multiple properties…read more Solid dude, solid company. I had a really weird dead circuit issue at one home, Frank diagnosed and fixed it pretty quickly. Great communication. Easy to deal with. Transparent pricing. Highly recommended.

We've used them twice now, and great service each time! Communicative, reasonable, and great…read morequality work.

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

I touched base with Drew, the owner, several times on an estimate and suggested recommendation for…read morea portable generator. He came out and installed a transfer switch and plug, going through all the requested circuits that I wanted to power. He made several adjustments to my main panels circuits, because the original electrician had marked the panel incorrectly. He went through all the appropriate steps regarding the operation of the generator and switch panel. Such a professional and down to earth person. I plan on using D&K Electrical for my future electrical needs. And yes I would highly recommend them.

Great communication, quality of work and value. Drew set expectations and exceeded them.read more

I own a rental property and live in upstate NY. I called this business and asked about getting an…read moreestimate to do some simple electrical work done at my rental... I spoke to a woman first who passed my call to a man who would not provide me with his name...he later told me his name was "chuck". He promosed me that he would have a guy out the next day. 1 week later, and no one had been out. I called 2 times a day for 4 days...all I got were excuses from the people on the phone. On the last time i called "chuck" got on the phone and told me to "F*ck Off" I will warn anyone who needs electrical work to go ANYWHERE else.

The main power feed tore off our house. HPL temporarily reattached it, but told us an electrician…read morewould need to fix it permanently. Called Ellsworth and they seemed very anxious to earn our business. Dave came out the next day and said it would be a couple hour job and he would email an estimate. Days went buy and we called several times and never got an estimate. Dave wouldn't call us back. I do not appreciate being ghosted. If you don't want the job, just be a man admit it, don't ghost a potential customer. MAGA owned!

Rennes and his team were fantastic to work with! This is the first time Ive had to purchase a new…read moreHVAC system and Rennes explained my options and the process so thoroughly. Within a week of initiating the contract, my new system was installed! In addition, Rennes went above and beyond and came out to do a final walk through of the install! Greatly appreciate the customer service! Thank you!

Replaced my home central AC unit. Had problems immediately upon starting to use it. As it turns…read moreout, what they didn't tell me, was that my home furnace blower motor is too weak to adequately circulate the cool air. Then they subsequently blamed me for not knowing this when they are the HVAC experts, not me. The coils make a running water sound frequently as well, which they said is normal.