I spoke with Kathy yesterday and today Keith came and solved our problem. He knew what and how to…read moretake care of it. Very professional and clean

I hired the bug guy to come to my home to do a general pest control treatment on May 14, 2019,…read morewhich cost me $159.00. Less that 3 weeks later I started noticing live bugs inside my home. I waited a couple weeks while out of town to see if the treatment might take a while to kick in. Over the next couple weeks I noticed an increasing amount of a particular type of insect, so I called the company to get a re-treatment. I was contacted by Mark the company owner who was very strident and disrespectful, offering a re-treatment after an additional $90.00 fee. I was very disappointed that I was not offered a re-treatment as a courtesy. The topper is that mark hung up on me. I would not ever refer this company to any person, as customer service and quality of treatment are not important to them.

The people who come out to do the work are very nice people. the customer service is so horrible,…read moreand they insist they take your bank account number .. they charged me double.. and I signed up for 1 plan to get a deal reluctant to give my bank account I wanted to use the service.. they after I cancelled and already paid in full the plan I signed for and only received the service for that plan they constantly harrass me for more appointments and say I still owe 98.00 after they CHARGED me double and wanted me to just leave it as PRE payment and not refund, I accepted, they are still harassing me and insist I owe.. STOP!!!!!!!!! I owe nothing .. WORST experience in my life with anything. DO NOT do it..

Our experience with Aptive Pest Control was extremely disappointing and demonstrated a complete…read morelack of reliability, communication, and customer service. Our most recent service appointment was scheduled with a four-hour arrival window, and we arranged our day accordingly. The technician never arrived. After the appointment window had passed and business hours were essentially over, we received only a text message stating that there had been vehicle problems. We agreed to reschedule for the very next day, expecting the issue had been resolved. Once again, no technician arrived, and this time we received no phone call, text message, or explanation whatsoever. We were simply left waiting. To make matters worse, Aptive's automated scheduling system then sent a notification stating that our appointment had been rescheduled for the Fourth of July--a national holiday--without anyone contacting us to determine whether we would even be available. When we called customer service to have the appointment moved to the following Monday, we also asked why no one had shown up for the second scheduled visit. We were told that the technician had experienced problems with the company's routing application. While occasional issues can happen in any business, repeatedly failing to provide service, coupled with a complete lack of proactive communication, is unacceptable. Perhaps the most frustrating aspect of the entire experience was the inability to reach or speak with anyone at the local level who could address the problem or take ownership of resolving it. Everything had to go through a centralized customer service system, leaving us with no confidence that future appointments would be any more dependable. After two missed appointments, multiple conflicting explanations, poor communication, and an automated system that appeared to reschedule appointments without regard for the customer's availability, we concluded that we could no longer trust Aptive Pest Control to provide dependable service. We ultimately cancelled our contract. Dependability and communication are fundamental expectations of any service company. Unfortunately, Aptive failed on both counts.

I was pleased with this company. I had a death smell in the closet wall and evidence of a mouse…read moreinfestation in the attic. The company got rid of the smell, trapped four mice, rechecked the traps and removed them. Great communication. Always on time. I'd recommend any time, and already have, and would use again.

Job well done. Birds are not always easy to deal with in tricky spaces. Appreciate the attention to…read moredetail

Listen!!! Do yourself a favor and do not waste your precious time! Jeremy came out to my home, gave…read morehis spill and stated he would email the quote that day, which was April 13th, 2024. After 4 calls to the office and speaking to him personally once, STILL NO EMAIL with the quote! Keep in mind, that I explained, to everyone, that the situation was dire!!! Spoke to Jessica and she did her best but, there is no way I can recommend this company. I overheard, during the 4th call to the office, this time Jennifer answered (only 2 calls to Jeremy since last Saturday). Jeremy said that he will get it sent out when I can (the rest was unintelligible) "...but the guy keeps calling..."), alluding to my basically pestering him and not allowing him to do his job apparently. Point is that after the home visit, showing the location of the ants and the promises, I still have yet to be serviced! Not sure how gentleman is still employed with such substandard work habits.!!! Totally ridiculous. Their number is 405.330.2929

I was so disappointed in Orkin pest control. They have the nerve to come in to your home, and spray…read morea corner, which took less than a half a second a spray. I told Man he needed to spray the baseboards where the spiders come in. he said the company said that they are not allowed to, I called his boss and he gave me the nonsense stating a law would not allow them to spray my baseboards which was total garbage. I told them if they can't spray where the bugs come in then I don't need them. I would give them zero stars they don't care about you as a customer they only care about their money never again will or can be in my home !!

Orkin came to treat my yard for mosquitos. The guy came to my door I told him my dogs were inside…read moreso he can go ahead to the back. After he left I let my dog out into the backyard. Little did I know he left our side gate completely open. We spent hours looking for our dog and did find him safe. This could have been an absolutely devastating day because he did not do his job and shut the back gate knowing that we had pets. I called and spoke to the manager and all they could say is well next service will make sure no they will not be a next service I told him do not ever come to my home again. Everybody makes mistakes but to me this is unacceptable

From the owner: With over 125 years of experience, Orkin is one of the longest-standing pest control companies in…read moreAmerica, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin's residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.

Something different I was genuinely impressed with how…read moreprofessional and detailed New Science Pest Management was throughout the entire process. They clearly care about their work and use environmentally friendly methods, which I really appreciated. The team took the time to explain everything in simple terms and made sure to follow up to confirm that the pests were truly gone. They blew me away with the custom pricing saving me money allowing me to add mosquitoes for the same amout i was paying. I would definitely recommend them if you need reliable pest control that works!

From the owner: At New Science Pest Management, we believe pest control should be smart, safe, and centered around…read moreyour comfort. We’re a locally owned and operated company based in Oklahoma City, proudly serving homes and businesses across the metro area. With years of hands-on experience and a passion for quality service, we bring dependable, affordable pest solutions to your door — no gimmicks, just results. Whether you’re dealing with termites, roaches, ants, spiders, bed bugs, mosquitoes, or rodents, we tailor every treatment to your unique needs and follow through with the care you’d expect from a neighbor. Honest. Local. Effective. That’s the New Science way.

Loved the service, value, quality. Mo has been awesome to work with! He has been very responsive to…read moremy inquiries and had good communication relative to any delays. I would highly recommend for any pest control needs!

I called and got thorough information. They were out quickly to take care Of my concerns…read more Communication was very good!

Tony was great he came out for an assessment and took about an hour explaining what was going on…read morewith termite infestation and gave a very reasonable quote for moving forward.

Best extermination company, EVER! Tony is professional, friendly, personable but more importantly…read morehe is fair with his pricing and he's literally the BEST exterminator we've EVER used! If you want your job done right, call Tony today....

I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

we have pest control and termite control services with Terminex for over 30 years, had no problem…read morebut for the last 2-3 years having problem with billing.i have no problem with the treatment but their billing department sucks. I paid for both services in advance for entire year but after every service I get a bill. when I call to correct it , I have to wait for hours to connect with them on phone and then another hour or so to take care of the problem. I am getting frustrated and told that if it happens again I will terminate it.

DO NOT USE TERMINIX UNLESS YOU WANT TECHS THAT LIE ABOUT ABOUT SERVICING YOUR HOME, AND YOU WANT TO…read morePAY LARGE UPCHARGES FOR TREATMENT THAT SHOULD BE COVERED IN THE MONTHLY AMOUNT THAT IS AUTOMATICALLY TAKEN FROM YOUR ACCOUNT EVERY MONTH. We started using Terminix about a year ago. We are actively looking for a new Pest Control Company for the following reasons: The cost is $150/month, and at first, we could only get service 4 times per year. After repeatedly telling the techs that there are ants ruining our sheds, they FINALLY found the carpenter ants, but we had to pay a substantial premium for the carpenter ants treatment to be done...then again, we found termites in the sheds, and had to bring this to their attention as well, hence paying $150/month, so don't plan on the service you are INITIALLY paying monthly to cover ANY ACTUAL PEST CONTROL ISSUES. Also, Terminix does not go inside (unless you specifically ask) for pest control treatments, only outside, and whatever they use as treatment does NOT control the pests for more than a few days. Most of the techs LIED about coming out and servicing the ENTIRE exterior of the house. We know this from viewing our security cameras. The techs do not come to the door to see if we are home before "servicing our home", then they will do the front side of the house, but we have advised them several times that we will unlock the gate so they can access the back of the house. But instead of contacting us prior to the service date to get access to the back, they just go back to their truck and write up that they completed a "full service"...when confronted about the techs lying, the customer service dept. just tells us that that it was the techs' fault and he/she has been fired, or some other excuse (more lies), then they set up a time to reschedule, and we have to make sure we are home, and actively make sure they do their jobs properly. We used Aptive before switching to Terminix, and Aptive was much more honest and consistent. We finally got a tech from Terminix, Shawn Ellison, who told us to contact him whenever we need service, even if it's every two weeks. That lasted all of two visits, then we contacted Shaun to address an ant issue, and he responded by saying he was requesting our work order, then he completely GHOSTED US and stopped responding to our messages requesting service, nor did he submit a work order AT ALL... Prior to Shawn, Terminix POISONED OUR DOG by failing to communicate with us. The tech came out, failed to tell us anything about his treatment and left in under 10 minutes, without letting us know he sprayed/placed granule poison ALL over the backyard, he just left without telling us ANYTHING. Within 48 hours, our dog was within hours of dying, and Terminix did not take any accountability. We have to pay a monthly premium for the termite stations and the techs are supposed to come out and change the termite bait stations regularly, but we have yet to be contacted about the techs coming out to change/check the bait stations...just laziness and lack of pride in their work. They are not held accountable AT ALL. DO NOT USE TERMINIX UNLESS YOU WANT TECHS THAT LIE TO YOUR FACE, AND YOU WANT TO PAY LARGE PREMIUMS FOR TREATMENT THAT SHOULD BE COVERED IN THE MONTHLY AMOUNT THAT IS AUTOMATICALLY TAKEN FROM YOUR ACCOUNT EVERY MONTH. Do not let Scott Hutzel treat your home unless you want your animals to get deathly ill, and you want to pay thousands of dollars to your vet for several months. We just want good work for a fair price, but that appears to be too much to ask from TERMINIX... Terminix also quoted us an INSANE amount -- $1800, appx., to seal up 10 small gaps in the exterior that wasps or other small pests could potentially enter, but the pests have not done so bc our attic and all entry points are currently clear bc we keep our house exterior clean and inhospitable to pests. $1800 to seal up 10 entry points! That equates to $180 per entry point just to put sealant or wire mesh in a few small gaps. Just an all around failure of communication and service. Please do not make the same mistake we made. Please do not let them take advantage of you, like we let them do to us for the last year.