We recently discovered termite damage to our oak wood flooring in our living room. The receptionist…read morewas kind and helpful. The owner came out within a day or two and gave us a quote. Mr. Tim Britt is a really nice person, been in the business for years and was extremely thorough. the quote was VERY reasonable. Within a few days the OTS crew of 3 super nice guys came out, drilled all around the house and inside where the damage was. They were courteous and friendly and did a great job.

I called your company today to have a technician come to my property to assist with a rodent…read moreinspection and I was treated very rudely by your receptionist who had issues understanding the annual plan I signed up for in Aug 2022 due to the lack of notes provided by your technician. The previous technician came out to service for ants and I was so impressed with his service that I asked if he could sign me up for continued treatment. I noticed a blk box outside and was very concerned about mice. He filled the box with bait and laid sticky traps in my vents and between cabinets in my kitchen. I called today because two mice were on the trap in the kitchen and I wanted someone to come out immediately. The receptionist begin to tell me that my service wasn't covered by the apt complex... when I advised I opted for additional service after the initial treatment then she advised me that the sticky traps were not laid by your technician so your company couldn't service that part. When I advised they were, then she advised that she couldn't confirm that as no notes were on file and since the technician didn't write in depth notes then she couldn't have that service added in the quarterly service. I asked to speak to your office manager to explain the situation, who rudely cut me off as I was explaining what the last technician did and what services I was needing... and when I asked her why she would not let me speak she stated "I want to move the conversation forward because I know what you want" When I advised her that would not be considered good customer service, she advised she felt we needed to speed up the conversation... And my question to her was: "Why?.." - what could be more pressing then helping a customer figure out how to resolve a problem and set them up for continual quarterly service? I asked to speak to the owner and was advised: He doesn't speak with customers and there was no direct way to contact him. I believe this is very poor customer service for people who are calling your company as a preferred provider and choosing you, over many, to service their homes. Customers who are utilizing their hard earned funds to maintain a professional relationship between your company and their needs should not be treated as unwanted burdens. I do not mind spending funds in the treatment of my home but I would prefer to spend my funds with a company that does not have a problem speaking to me in a professional manner. I hope this problem is solved before you lose more customers. And I was advised by the same office manager there was no way to contact the owner to voice my opinion which is why I'm providing it on FB. Have a good day.

So we are fairly new to the Edmond area and now that spring has started to well "show" its self…read more (at least once and a while) I saw a few spiders and said ..."time to find a pest company". I found A+ on Yelp and it had great reviews so I shot them an email asking for a quote. Within 15 minutes I had a call back from one of their great Customer Service reps. She explained everything and set me up with a great discount for a yearly program. The tech that came out did a fabulous job and we couldn't be happier. And they are PET FRIENDLY. That is always top notch in my book. Highly recommended folks. No more spiders here.

Thank you to A+ Pest Control (who have now combined with Top Notch)…read more They do a wonderful job and their technicians are always informative, polite and courteous. Thank you to Edwin who always does a great job! We are repeat customers and will remain so.

Very happy with OKC Mosquito Militia! First application was 3 weeks ago and we were not bothered by…read moreone bug! Happy with the service and the company. I will recommend to all of my neighbors and friends!

I would recommend this company to everybody! Great customer service and really gets rid of the…read moreunwanted pests!

We've had them out twice for the quarterly maintenance and they've been great. Brandi was helpful…read morewhen we had some questions and needed to reschedule at the last minute. Blake was thorough with the treatment and kind. They've got a very personable team here and we are pleased with their service and professionalism. We found a recluse so he sprayed the garage and the screened in back porch really well. The payments come out monthly for the quarterly service but they will come out free of charge anytime if there's an issue.

Were able to come out quickly and take care of my bagworm infestation. Fast work at a very…read morereasonable price. Also, their name is the best.

Great service. Very friendly. And very affordable! Give Heartland a call for your pest control…read moreneeds. Been to my house just once and no need to come back and spray again.

This was the worst experience I've had with anyone. The owner has scammed us for thousands and his…read moreproduct does not work. Do not use this business. He deserves to lose it. We did everything he said and we still have a problem and he wont refund the money. Lawyer called. Lol says he's gonna have this review removed. What for? Don't want to people to know about your scam?

Great pest control company! Outstanding service and terrific results! The technician actually cares…read moreabout getting rid of the problem. He has great attention to detail and answers all my questions about the process and chemicals.

We've been using Flatline for over a year. Their service is impeccable - from Julie in the office…read moreto the guys that perform the service. We highly recommend them!

We had Terminex for our home in order to get regular service on a set schedule. While I was…read moreoverall satisfied with having someone come on a regular basis, they never quite got a handle on our bug problem for the $2500 it cost me for a year of quarterly service. I decided to give these guys a call with an ant problem we had at a rent house that we have. They're prompt and competitively priced. They also do pretty darn good work while also ensuring that they don't unnecessarily harm our animals. After my Terminex contract ended, I asked them to come to my house and see what we could do to regain control of our own yard. The bugs are out of control. It's so bad, I swear I saw our little girl dog fist fighting with a giant mosquito and a tick holding our three dogs at knife point on the back porch while a flea and spider fleeced their pockets. That's bad. Again, Flatline came right away and sat down with us to develop a plan to get our yard back. Terminex never once sat down with us and asked us anything, which is why we still had bugs even after they did their quarterly treatment. I definitely recommend them to anyone needing an exterminator and look forward to getting on their monthly service to get our bug problem under control once and for all.

Caleb came out for my initial visit and did a fantastic job! He was very knowledgeable with all of…read morethe products and how he was going to treat my house indoor and outdoor. He spent an ample amount of time going over everything and explaining it in detail for me. Very outgoing and easy to talk to. He made it very easy to ask him any questions. Quite a bright young man!

When the service began, I reported a wasp nest on my property. The technician inspected it but…read morerefused to treat it, saying it was "not active." A few months later, the nest became a serious problem -- more than 100 wasps swarmed my home and entered the attic. When I contacted the company again, they refused to go into the attic unless I paid an additional fee. They created this situation by failing to treat the nest in the first place, and then tried to charge me more to fix it. The technician also arrived unprepared to handle the wasp problem -- I had to provide my own pole so he could reach the nest, which I could not do myself due to my disability. He further told me that he wouldn't take care of flying ants and that I should "spray them myself," which is completely unreasonable. The service quality has been extremely poor, and I am very dissatisfied. I intend to cancel my contract, but the company still wants to charge a cancellation fee -- even though they failed to deliver the promised service. This feels like a scam, and I would strongly advise others to avoid this company.