I highly recommend Synergy Onsite Septic Solutions for anyone needing comprehensive and reliable…read moreseptic services. From start to finish, the experience was truly exceptional, especially thanks to the expert work of JP. JP's professionalism and knowledge were immediately evident. He arrived promptly and took the time to clearly explain the necessary maintenance and repairs for my system. The complexity of the septic system felt manageable because of his clear communication and expertise. Specifically, the work JP performed on both the primary septic components and the BAT media was flawless. He ensured the entire system was running efficiently, addressing every detail meticulously. It is rare to find such high-quality technical work paired with genuine customer care. If you want peace of mind regarding your onsite septic solution, call Synergy, and ask for JP--you won't be disappointed!

We had some overflow from 1 of our clean out pipes so we scheduled a visit online. We got texts,…read moreemails and a phone call. None mentioned a $250 fee for the visit. What is worse is that the technician simply confirmed what we had already said but took no action. He said they might be able to fix it or we might need a new system which will cost $20,000 to $30,000. I would have been ok if he had actually did some digging or put a scope into the pipe but no. He was gone after 15 minutes. Imagine a plumber or electrician telling you what might possibly be the problem but making no effort to actually diagnose it or fix it then charging you $250 anyway. Simply dishonest behavior.

They were attentive and very professional. Our plumbers who did all of our plumbing in our new home…read moreleft with several issues. They were non-responsive. Brenden came in and corrected all of the issues. Great job.

Also known as "Lake LBJ" plumbing. Excellent service, knowledgeable master & journeyman plumbers,…read morefriendly. We had them install a water heater years ago, and very recently (January, 2025) had them install two new toilets, flush the water heaters and replace three older toilet water valves (the small water shutoff on the wall behind the toilets). They worked with us with advice, then arrived very promptly when our toilets (which we ordered ourselves) arrived. There were a couple of small glitches, both of which were fixed with a smile within 24 hours. The plumber ("Brendan") was considerate and cleaned the site before he left. The prices are "retail," but the VALUE is in the job well done, by fully-certified plumbers rather.

I had an emergency and called SOS to see how quickly they could come. I was told on the phone that…read moreit was doubtful they could come that day. As such I told SOS I was going to try and find someone to come by ASAP. I was able to get another company to come by that day, so I scheduled the other company. Right after getting off the phone with the other company SOS called back and said they could come that day. I find that to be great customer service that they would call me back saying they could make room for my problem. SOS is to be commended for their communications with customers. This trait is lacking with many companies I deal with in the Austin area.

Used Snowden for septic pump out. Spent time on phone prior with Jeff who was very informative…read more Overall, good service as Larry H was outstanding and on time. Recommend them.

I could not say enough good things about Jack Ward and his wonderful crew. His daughter Is also a…read morevery hard worker, very careful and good work and back breaking. They worked harder than I have ever seen in my life and didn't quit til it was exactly right . 5 stars!! Pam L

To any and all.... I strongly advise not to ever use or have friends/family use a septic service by…read morethe name of Ward's septic. Jack Ward and his Daughter. Charged $4800 to clean out our septic and leech field. Same problem two weeks later. Came out and refused to warranty anything and even blamed it on the rain. Didn't do it during the heat wave, so rain is not it. They were rude and refused to even further discuss it. Just drove off. Highly rude and unprofessional. I tried to communicate. The rude Daughter just walked off during the conversation. I even asked her to just calm down and have a conversation about it. $4800 is a lot of money for the same problem to persist after the service is done. I was referred any a builder friend who said they should warranty their work. They were full of nothing but excuses. I left them know I'd have to seek legal recourse. She just said "go ahead".

I would give Patrick Nelson of Nelson Integrity Septic more than 5 stars if I could. When the…read moreSeptic Alarm went off due to a failing pump, I gave Mr. Nelson a call and he came to the rescue. Prompt, courteous, efficient, and the best price too!! So thankful this is the man I called!

Crooks. They took several thousand dollars in deposit then stopped answering the phone…read more Avoid at all costs!!

I had a tough septic job, down a cliff. This brought the bandits out of the woodwork. They really…read morewere trying to rip me off with a crazy high quote and BS explanations. Wastewater Transport Services was actually recommended by another honest septic company that turned it down. Their smaller trucks were not powerful enough. Ash from WWTS was very nice and honestly couldn't give me a price until they came out to look. He let me know it would require two guys and a longer on site time. Rudy who came out was great, Assured me it wouldn't need any crazy equipment like I had previously been quoted. He'd seen it and done many similar jobs before. Rudy came out as scheduled and toughed out the extra hours and a ton of trips up and down my steps. It went great. He showed me inside the tanks after the job and explained the work. This was not a bargain job. The price was fair and reasonable for the job,well done on time. I will only use this company and I will make sure my neighbors do too.

Called the office on April 21, 2014 to get an over the phone quote. By far the cheapest even with…read morethe possible add on that all the other places charge. The price we were given was explained for 1 hour of service, 1750 gallons. They were upfront and forthcoming. Other places didn't tell me that info until I asked. They were able to give me extended quotes should it go over the time or gallons. I scheduled for that Wed and was told that someone would be out between 3-6 pm. I got a call 30 min before they arrived. I got a call that Rudy Minas would be there in 30-45 min. I was also reminded about the 10.00 coupon savings. Rudy got there at 3:30 and was done by 4:30. He was so nice.. Thanks WWTS for not trying to take advantage.

Thorough and professional. Both the men on the job and supporting staff in the office…read more Also patient. Logan was the job supervisor, I sent dozens of text and emails he promptly answered each one. Which I greatly appreciate. Yes, I can confidently recommend.

This people deserve 5 stars. They are reliable and trustworthy 1000%. Who ever see this comment,…read more you can trust these people. They came 4 time to my house to fix small problems without charge. I want to do business with them in the future again.

Wow, I seldom post reviews but felt need to warn those unfamiliar with…read morecost of septic pumping. Normal cost is between $300-$375. Pop-A-Lid's quote $575.! You've got to be kidding!!!

Quoted the lowest price of 4 places we called, but then came up with extra charges that added $200…read moreto the bill. Charged to locate the septic system even though I showed them exactly where it was (with above-ground access). Charged for extra hose length. Even charged for digging when I did the digging to access the other access holes even though the whole tank is connected. Their truck left marks all over my driveway and a huge oil stain from their truck engine. Quoted price: $350. Actually charged: $540. Price quoted was for 1500 gallon tank. They knew it was a 1500 gallon tank. Their excuse for overcharging? "Well, sometimes a 1500 gallon tank (made of steel, by the way) actually holds 1700 gallons."