As a local resident in Glenside, I wanted to support Gerhard's as a local family business. Their…read moreprices were competitive with other appliance stores, and Gerry Gerhard was a helpful salesman. Unfortunately, the problem came with the delivery- their delivery person told us he needed to put in an outlet for the dishwasher (even though we had one already installed), and that it would be $80 in addition to the $159 installation charge and $28 installation kit, and that he would not install the dishwasher without the additional payment. When making out a check, he had us make it out in his personal name, and mobile deposited the check while he was was at our house. Upon contacting the store to share how I was not very comfortable with how this went down, Gerry said he would contact the delivery team, and then I didn't hear anything from Gerhard's again for awhile. Eventually Gerhard's contacted me to explain the breakdown on their end, and promptly issued a refund for the $80. I am satisfied with their quick response, and will consider Gerhard's again for our appliance needs.

Beware of 3rd Party Delivery Service - I wanted to use Gerhards because they are a local business…read moreand I've had a good experience in the past and wanted to avoid 3rd party delivery services. Unfortunately, Gerhards has now outsourced to a disreputable 3rd party that has a very specific scheme worked out to try and hijack an extra $80 at delivery to complete installation. When I placed my order for a washer and dryer I specifically confirmed with Gerhards that I wanted to keep my dryer hardwired. Their website mentioned that their standard delivery service might not be able to handle electrical work and I didn't want any issues at delivery. I made full payment for installation, including dryer hardwiring and parts, and was satisfied that I wouldn't have any issues. When the two delivery guys arrived they walked in with an outlet in their hand and immediately said that I would need to pay $80 to install the outlet. The outlet was a standard 3-prong grounded outlet, which I already had on my wall for the washer. I could understand if the outlet they brought in was a 4-prong dryer outlet, at least that might hint at a miscommunication. I tried to explain that I wanted the dryer kept hardwired and that I had already discussed this with Gerhards. I had difficultly communicating because neither could speak much English and were also very young, but they insisted I needed this outlet installed. One of the delivery guys called his dispatch and had me talk to his extremely rude manager who confirmed the $80 cash ransom. However, he explained to me the $80 was actually for the hardwiring I wanted and not the outlet they had initially brought in. I called Gerhards sales and confirmed that I had fully paid for installation, including the dryer hardwiring, and handed the phone to the delivery person to confirm. He then proceeded to call his dispatch manager again who insisted on the $80 payment. I was fed up and cancelled my order and asked for a full refund. I can see there are other reviews that explain the exact same scenario. To be clear, this was definitely not a miscommunication between Gerhards and the sales team, nor a realization upon delivery that safe, grounded outlets were not available. The 3rd party Gerhards outsources has a very specific scam worked up to try and grab an extra $80 for installation. Gerhards may resolve the issue after the fact if you complain enough and they pressure the 3rd party to relent, but it is not an accident!! It's beyond me why Gerhards continues to do business with this delivery company. This incident actually reminds me of a similar scam at oil change places where they try and convince you a worn-out oil plug they have in the garage is yours and needs replacement. Unless you're installing the appliances yourself, GO SOMEWHERE ELSE!!

If anyone is in need of a kitchen or bath , I highly recommend Diamond, their products are…read moreincredible and different, the quality of work is amazing and the amount of time it takes is wonderful. We had them do our main bath first remove the tub and put a walk in shower. Their products are so different and superior to anything you find in a regular store.Mike the owner is kind and considerate a master at his work, Jim the designer will make you fall in love with everything he puts together and Ernie the installer is a dream, when he is done at the end of each day everything is impeccable as well as the incredible room he makes for you. Everyone who saw it could not believe how beautiful it now is. We loved the 1st one so much we just had them back to do the master bath and as hard as it is to believe it's even better than the first one. We would love to THANK THE TEAM AT Diamond Kitchen and Bath for making both experiences a absolute pleasure.

We used Diamond Kitchen and Bath to replace our kitchen countertop and floor and to install a…read morebacksplash. We ate very happy with the results! It's a whole new look and we really like it! Jim and Mike were great at helping us pick things out and Eddie did a fabulous job with the installation. Highly recommend their business!

Update, The counters that I ordered was after thinking…read moreabout it I changed my and I went to the company that he uses. I selected a different counter. The young lady at the store told me that it was much more reasonable compared to what I did pick. Joe called me and said that the counters would be $900 less but guess what never took it off the bill he may seem innocent but he's a crook. So gave me back the 900 for the still charged me $450 for the garbage disposal which I could purchase at Home Depot for $170 and it also charged me to put in CFI outlets, which was never done and then he charged me an additional $450 for the lights which I had to have removed and redone. Beware if you use him.

The Build It Right team is fantastic!! Joe and his outfit built and installed an amazing built-in…read morebookcase, including desk and lighting, with great skill and professionalism. They were communicative, punctual and very careful on site. They were so wonderful I have asked them to estimate on another project. I very much enjoyed working with them and am Loving the new addition to my office!

It's 2025! we received great service and guidance from Meg!! She is a walking encyclopedia of all…read morethe options available and we could not have done our 2.5 bathrooms without her expertise. You have to book an appointment because it can easily take 1-1.5 hours each visit to go through all the options, figure out what follow up measurements are needed, confirmation with contractor etc before placing the order. And she needs time to log all the items for our purchase order. She was patient, helpful and thorough because she wanted to make sure we would be happy with our bathrooms and has the experience to call out what to focus on off the top of her head. And pricing is good - better than online and big box stores - and she didn't want me to blow budget which is appreciated. Truly amazing - we would not have made it through without her help - Thank you, Meg!!

Customer service severely lacking. Very unpleasant place to deal with. There are lovely samples on…read moredisplay- without names, so that you have to have a salesperson help you, just to find out what model you are looking at. You can take pictures and then go home and spend hours on the web figuring it out. To get sales help, you have to have an appointment to get any information, however, good luck getting one. They don't return phone calls. Go in in person to make an appointment, they are pretty unfriendly and seem almost annoyed that you want one . As someone else here pointed out, then it's take it or leave the date offered. Even the person who directs calls to the correct voice mail sounds put upon. One has to wonder about what's wrong with the company that the staff sounds so out of sorts. There are much better places to go, where the staff is friendly and happy to help you- without an appt.

If I could use 6 stars, I would. The help and customer service I was given to solve a problem was…read morebeyond excellent. Thank you!!

My husband and I went to Willow Grove cabinets to find a vanity for our two upstairs bathrooms…read more They had a large choice of vanities, most of them of higher quality than you would find at Lowe's or Home Depot. One of the big advantages of using this particular store is that there was such a great amount, and look between the vanities and the vanity tops. You could choose to pick one top that would fit another vanity that you liked better than the current top that was sitting on top of it . Everyone at this location was very helpful with suggestions !

We called Mark for the estimate, and he was so patience, polite, professional, and moreover wasn't…read morepushy at all.

It really saved me some time here - all the other reviews state everything I would say, as well as…read moreMark is very knowledgeable regarding older homes too! You can't go wrong with Mark and his team.

If I could give them more than 5 Stars I would!!! They recently gutted and remodeled my entire…read morekitchen and did more then a phenomenal job! Great quality workmanship. Crew is friendly and arrives on time everyday. They do not cut any corners. John is honest and fair. Communication is great! I highly suggest doing any home renovation with this company! Looking forward to dealing with Eagle again with future projects.

From the owner: Full service home remodeling. From design to completion. We specialize in kitchen and bath…read moreremodeling, but provide all remodeling services. Fully licensed and insured. We have long standing relationships with our suppliers and will coordinate everything involved with your home remodeling project through them. We also offer design services and materials for DIY projects. Our goal is to give you the space you desire within your budget.

Excellent Service!…read more Granite Choice did a fantastic job! They offered a great selection of stone options at an affordable price. Their team was professional, responsive, and delivered the installation exactly as promised. Everything was completed on time and with great attention to detail. Highly recommended for anyone looking for quality and reliability! Thanks you very much!

EVERYTHING went well! Granite Choice had THE BEST selection of stones in the entire area(better…read morethan Colonial, Suburban and Costco put together). I did Quartz for both countertop and backsplash. Stephan was FANTASTIC to work with. After they were templated, I went back with Stephan's expertise and we laid the templates right on the stone so when the pieces were expertly installed there were no surprises. Stephan made what was a scary process for me easy and exciting. Granite Choice did the job quickly, at a great price point and cleaned up beautifully after themselves. I feel so lucky to have found this place and so will you. I enthusiastically recommend Granite Choice

Measured granite countertops and installed them with an under mount sink. 1 year later still great…read moreno issues.

From the owner: sales the kitchen and graniteread more