I contacted FAA (Florida Affordable Air) about a month ago and they sent me some technician that took off without notice so I wrote a bad review on Yelp about it. Now a month has gone by and my AC unit started acting up again, same problem (warm air blowing out). I was going to call another company to fix this once and for all but also know I had a legal obligation to let FAA try first since they were the company that installed my new AC unit in 2016 so I decided to give them one more try. Their tech (Dustin) showed up at about 10:00 (very prompt since I only called them at 7:30 this morning) and began work immediately. He identified the problem and to my surprise admitted that the issue was faulty workmanship by the company they took over, fixed the problem (well actually, we'll see since its only been 5 hours) but best of all they accepted the fault (which really wasn't theirs but the company they took over) and charged mr ZERO! Kudos to Dustin and FAA for being honest and hopefully fixing this AC problem for the long term. read more