Bought an AC from SRQ - i know Bob locally a long while . The AC has been working great for years - we have them maintain it regularly and do check ups - it has been a great experience and great staff and treat me like family and seems a very family energy . I had called with a few concerns and Dakota sets up a time right away and they answer immediately and set up a time - troubleshoot the problem and make the repair timely . Only good things to say about this company. Consistently have taken good care of my family and our housing cooling needs . i would recommend them to anyone I know . read more

I initially started using SRQ AC for service and repair jobs on my old AC system. When I needed a new system they gave me a fair price and installed it as scheduled. When I had a manufacture warranty issue the responded quickly and took care of the issue. Great costumer service and I highly recommend SRQ AC. read more

Do not use! We had a brand-new A/C unit installed in our home and it was a nightmare start to finish. It is still not functioning properly. We spent 10K on a new system and it does not properly cool. There is an uneven distribution of air. When Bobby came out to give an estimate I explained both bedrooms did not cool down. He said it was due to no returns in the bedrooms and it would improve with the putting returns in the ceilings, installing a larger A/C unit, and adding returns in those rooms. It did not help. We have the same issues in those rooms. In the initial install, they completed the work and when I came home, I found the tech using my home vacuum to clean up the construction debris. He was using the handle from my upright vacuum. They did a poor job of cleaning and when they left my home my friend went to use the vacuum and the handle came off in her hand. They obviously broke it and did not know how to detach the handle from the Shark upright. First, they should not have gone through my home to find my vacuum in the garage, and second, why are they using customers vacuums to clean construction debris? Don't they have shop vacs? His employee claimed the vacuum was already broken. Who goes into my garage and takes a supposedly broken customers vacuum, and uses it to clean their construction debris? I assure you, it was not broken! Bobby had to come out and bring his vacuum from his home to clean up after his mess. All we ask is if you are working in our home, leave it the way you found it. We should not have to clean up after contractors. When I called Bob about the vacuum, he offered to replace the part. It was sent and it was not the broken part so I ordered another part. When that came, it turned out it was both parts and I had to reorder the first part. We had to duct tape the handle in order to use the vacuum. This whole mess took 2 months to get my vacuum functional. They installed the unit in April and were to come out the following day to do the return work. They called and said it would be next week because of material shortages. They obviously did not have the materials to complete the job. They didn't have all the materials to complete the job when they started. After calling for 2 months, they finally came out to finish the work. In July, when they came out to do the remaining work, they had the whole crew in my house. They had 2 returns left to do and they sent his dad to get the vent covers at the supply house. Once again, not prepared to complete the job. During the install, they found a leak in the vent in the office. They tried using mastic. My husband noticed the air was not coming from the vent and went up in the attic only to find the mastic did not cure and air was flowing through the attic. They came out 2 more times because the repair did not hold. They left, and the dad came back and tried to install the vent himself. He removed the vent covers in the back 2 rooms. The one room he tried to do ,he dropped the vent, nicked my wall and cut his finger. He said he could not do it because he need another tech to help. He called and no one was available to help, so he just simply left my house, left the ladder where he worked, left the construction debris on the floor, the vent missing in both rooms, and never returned. This was on a Friday. I called Bobby - he was in Venice and asked to come Monday. We not only had to clean up after his dad, put their ladder away, but then wait till Monday with no vents in place. Over the weekend, my husband was irritated at the incomplete work, so he went into to attic, and I helped install the one vent ourselves. The other vent the dad brought was the wrong size. Later that night we found that the ceiling fan in the guest room did not work. My husband went into the attic to see what was wrong. He moved a wire and the fan worked. After a week it does not turn on again. The fan was not broken before they did the work. They obviously did something during the return installation. Now we have that issue to resolve. Bobby sent his tech on Monday to repair the ductwork in the attic again. I gave the tech the trash bag of debris to take with him. We see how they work! So now, we have a new A/C unit that still does not cool properly. Bobby suggested that he run new ductwork to both rooms to increase the airflow. I was supposed to get a call with a price and he never called. I have texted him (his preferred method of communication) and have been ignored. Still - no final inspection done either. Stay away from SRQ Air. It has been an ongoing nightmare!!! Next step is BBB and DBPR. read more

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Nightmare of a company. Installed a System that couldn't pass inspection totally took our money and had only rude comments instigating arguments to get out of fixing problem Originally the unit was to be installed at another location but on set up day they discovered there wasn't enough room. That's something they probably should have measured when originally doing the quote read more

SRQ AC - Stupid!!!!!! - Heating & Air Conditioning/HVAC Near Me - Sarasota, Florida

I can't say anything about the pricing because they were sent to my house by my landlord. What I can attest to is they came on schedule, they diagnosed the problem (bad coil and no refrigerant), they got it fixed within 5 hours. My home has never been cooler. Can't ask for a better first day of spring! Thanks guys! read more

Our AC bit the dust on the day it was 84 outside. It was 16 yo and when it quit it sounded like nuts and bolts spinning in a washing machine. Needless to say it came to a screeching halt and I called SRQ AC and they were out in about one hour. The installed a new Trane heat pump, air handler and new thermostat in about 3 hours start to finish and it works like a charm and made "Momma" very happy. Thanks to Bob and Bob and their crew for a well done job. Would recommend them to anybody with a problem! read more

DON'T USE SRQ AC!! We would give them a negative 10 if possible. It's a nightmare to deal with this company and specially "Bob". They er are quick to come out to install the units and to ask for payment, but then it turns into pulling teeth to get the job completed. They treated our brand new units like trash, and left them scratched and dented. The job was left unfinished for months and we have now been going back and forth for six months. Most recently we were told that the inspection had been done, but surprisingly they will not return your calls or provide proof of the permit and inspection. We had to eventually contact Sarasota County ourselves to get an "After the Fact Permit" to get the inspection done before we close escrow in a week. Unbelievable that this company is still in business. read more

Highly recommend SRQ AC. We just moved to the area and I wanted a HVAC checkup since it's 14 years old. Bob was extremely helpful and very forthcoming with information. So glad we contacted SRQ AC and will be using them in the future. Highly recommended!!! read more

These guys are lifesavers! Our AC went out right at 5PM in July. It was 85 degrees in our house. We called another company we had used multiple times in the past and they came out basically to tell us that it was broken and our best bet would be to replace our existing unit. Gee thanks. Luckily SRQ AC was very highly recommended to us. I wanted a second opinion if we were going to be spending a couple thousand on a new unit. Bob came out, took a look and in less than an hour we had COLD air! He was honest - it's an old unit and who knows how long it will last, could be 2 weeks, could be 2 years...so I was a little anxious all day at work. Came home and our air is colder than it was before! When it does come time to replace our unit, we will definitely use SRQ AC! read more

Professional, courteous with expert service and installation. When my AC went down and was in need of replacement SRQ A/C had me back up and running within a very short time with a new unit and a very competitive price read more

SRQ A/C is a local, family owned business that actually cares about you, the Customer. When getting estimates to install a new unit, their price was super-competitive, so much so that I initially thought that I had misunderstood the quote. Not only that, but these guys will work you into their schedule quickly and are the best about answering calls and doing what they say they're going to do, when they say they're going to do it! Can't say enough about Bob and his crew. read more

There are not enough wonderful things to say about this company. I closed on my first home and nothing is more frustrating for a first time homeowner than having to have a full HVAC replacement done the same day. Other companies in the area wanted me to change my entire duct layout and move the air handler out of my tight attic. These guys got a new one in there with no problem. Since that experience I have had them out a couple times to do some adjustments. I joke that my dog shouldn't be excited to see an HVAC company, but I will never have anyone else servicing my system. Thanks Bobby! your the best! read more

Do not recommend. They where very rude and was not able to do scheduling correctly. We told them the times we where unable to be home for them to work on our AC unit. they still showed up at all the time we told them we could not be there. They proceeded to get angry at us because we were not at home when they showed up. read more

DO NOT use SRQ AC. If I could give them a negative star review it would be NEGATIVE 10. Bob is dishonest and very pushy and will threaten you and harass you by texts and phone calls if you don't pay his invoice on the spot. The only thing he wanted was to be paid. Bob came to my rental house to give my tenant an estimate on duct cleaning. He told my tenant that the ducts in my rental house were so bad that they had to be replaced for $6K. Then he tells me they are fine and can be repaired. Hmm I thought... So he got my tenant to sign a work order to clean 19 vents at $35/vent and do any repairs in the ductwork for $235 in my rental house totaling a whopping $900! He supposedly came over and cleaned the ducts and did some repairs and finished the job Saturday morning. Prior to being done he texted me saying the AC unit and coils were SO very filthy and required cleaning for an additional $400. After I told him "No thanks", he said he looked at the AC unit and coils again and they are actually fine and don't need to be cleaned. Hmm I thought... Then immediately he was calling me and texting me all day Saturday and Sunday morning for payment, even though I was not the one signing the work order - he even had the nerve to call me at 7a on a Sunday morning and woke up my entire household demanding payment. I told Bob once I had a chance to inspect his work, he would be paid. I went over to the house Sunday evening and counted the vents and there were 14 vents - not 19! So he was overcharging me for 5 vents or $175! I couldn't inspect the ductwork repair since the Garage floor was being painted and still wet so I texted him and told him I would be back over to the house on Wednesday and could meet him there. He agreed then backed out and demanded me to meet him there right now (this being Monday). I told him that was not possible but I would let him know Wednesday when I would be at the house. Then he insisted if I didn't meet him at the house Wednesday at 10am he would call the police and file a theft of services report when I never even signed the work order! He was demanding payment for an incorrect number of vents (overcharging me by $175) and wanting payment before I could inspect his work! What a crook!!! I then find out that his prices were one of the highest in the area to boot. DO NOT use SRQ AC - you will be lied to and harassed to no end. They are dishonest and money hungry and treat their customers like the dirt they pull out of the ducts. Bob has no respect for other people's time (calling on a Sunday morning at 7a for money!!!) or schedule and only cares about getting paid. BEWARE! read more