Our experience with Northwest Tile & Floors was a pleasure and seamless. Renee is truly a gem! She…read morepatiently guided us through the challenges of choosing our tile and flooring. She is a dream to work with and has excellent taste. Debra coordinated our subcontractors smoothly. They both were amazing when it came to dealing with the challenges of the design of our home. I highly recommend them, they make remodeling your home easy peasy!

Good selection, but more importantly, wonderful and friendly staff. I came in with a rush request…read morefor a single box of tile and they were able to have it for me within just a couple of days. For a small order and repair which probably wasn't worth their time they bent over backwards to take care of me and that is much appreciated. Definitely check them out. The showroom is beautiful too.

I am very happy with my experiences with Great Floors. Kelly Zion helped us coordinate the…read moremeasurements assessment & installer. She was very knowledgeable about the products. She answered all our questions and had great suggestions. We have cats & dogs so she thought the waterproof backed carpet would help protect the subfloor. We decided that was a great idea for the bedrooms, stairs & landings. Our previous experience, choosing laminate for the main floor, has proven to be the best decision. The only problem was the product is no longer available. This is not because of Great Floors. I wish the manufacturers would continue less expensive handsome flooring. I did compare to installers from Great Floors & a private contractor. The prices were the same. Thank you Kelly!

We had issues with our installer. It was like pulling teeth to get him to complete installing our…read moreflooring. Bill Damron started on October 2nd 2024 and finished on April 30th 2026. We still need new countertops for our kitchen and flooring for our 2 bedrooms but will not be using Great Floors because of this and will not be recommending them to others!

Would not recommend. They did not order the correct amount of carpet for the job. It was partially…read moreinstalled and then we had to wait for 2 weeks to get the remaining carpet. We were concerned about the dye lot matching since it was in our hallway and would be obvious if it didn't match. It matched ok color wise however, you can see the seam between the two pieces. There was also an obvious seam going into the bedroom which we asked to have re-done. After it was re-done it was better, but still very visible. We also paid extra to have them move furniture. They only sent 1 person to do all of the moving and installing which resulted in some damaged items.

I highly recommend Accent Design. Renee was my design consultant and it was a pleasure to work with…read moreher. She gave excellent design advice on my two major bathroom remodels. They look awesome. There's a warm friendly atmosphere in the store and you can tell they all get along well and help each other.

My floors look beautiful! They were quick about responding back to me and getting it done despite a…read morebusy schedule. Great job!

I was contacted by John's wife to edit my review as it is hurting their business and given extra…read moreinformation, so I am writing a update. When I was there in April doing major repairs and remodel from all the damage a tenant did, the water damage to the wood floor under the refrigerator turned the wood black and lifted them from the floor, so since John had done the refinish job in 2013, I naturally contacted him. I liked John's work albiet he was not able to remove all the damage but did a great job nonetheless. I called him and he said he was very busy but would get out within a week to assess the damage and tell me what he could do. Then I never heard back. I left another 2 messages. By the time I did hear back I had already had to hire someone else, and presumed John was too busy or this was not a priority, which upset me since I was already a customer. Unfortunately I found out that John had injured his leg w a nail gun and went to the hospital, but that was after I wrote the review and had to pay someone else to repair the damage. His explanation was certainly understandable and I would never want to hurt someone's business if there is a reasonable explanation. However, my input here is that his wife or someone else who worked w him should have been calling his customers immediately (not wait for me to finally get him on the phone to find out what happened) to inform them that he would not be able to work for however long he needed to heal, I certainly would have understood. I have been in the hospital for serious injuries so understand how crazy that can be. But being self employed brings certain responsibilities if you want to maintain a good client base. His original work was beautiful and he did 3 coats on my floor, and gave me a good price. I was very happy with those results, so I would recommend his work.

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Wow! What an amazing transformation! We thought we were going to have to replace our garage floor,…read morebut we were so lucky to find this company. Our old garage floor was chipped, scratched, gouged and literally falling apart. This happens because of studded tires, too much salt and not caring for the concrete over several years. Ric was able to come to our home within days of our calling to get an estimate and if it can even be done without new concrete. The crew was on site within 2 weeks to begin the job. It took two days to complete and another 24 hrs to cure. We couldn't be happier with the results and would definitely recommend them!

Couldn't be happier with the service and product Ultimate Concrete Coatings provided. They offered…read moreboth epoxy and polyurea coatings and discussed the pros and cons of both...we elected to go with polyurea for a 3 car garage and the price was way better than their competitor in the area offering polyurea. We were able to add color chips to one of the standard samples they have on hand to give it a more customized feel. Devon came out right away to provide the quote and he was very informative and easy to talk with. The office manager, Beth, was very helpful in scheduling the service and providing a sample of our customized colors before committing to the work. And Morgan and Micah did an outstanding job applying the coating. The whole process took about a day and a half. A couple of additional aspects that truly made them the right company to coat our garage floor...they covered the stem walls at no extra cost, they actually provided a trailer that we could store our things in while they were doing the work, at no extra cost, and they are a small, local, family operated business that basically provides a lifetime warranty on their products and workmanship. Can't beat it!

I never thought I'd write a review like this. Last year we…read morehad 3 flooring projects that we went through Panhandle Carpet One. We purchased two different flooring materials and used two of their contractors to lay the floors. The first project was finished. A couple of months later we let Paul, our salesman at Panhandle, know that the flooring was separating at some of the seams. The contractor had to come back two times to repair it. It appears that issue is fixed. The second project, different contractor and different flooring, appeared to be ok. The third project, same flooring and same contractor as the second project appears to be doing well. Early this year we noticed a couple of floor seams in the second project were separating. My husband called the contractor, but never heard back from him. A month or so later he called Paul at Panhandle to let him know there was an issue with the flooring. No reply. We went into the store and left a message as Paul wasn't there. Still no reply. We went in again a little over a month ago and spoke to Paul again about the issue. He said the contractor was busy on a job, and then was going on vacation. He would let the contractor know about the issue. As of today, we haven't heard anything. It would probably take a qualified, skilled person with the right tools as short time to fix the flooring. I guess we will attempt to fix the floor ourselves. I guess once the job is done and out of mind they don't seem to care a lot about continued customer relations and fixing an issue.

UPDATE TO MY REVIEW OF JULY 20, 2026. After posting this review on the companies facebook page and…read morehere, we were contacted. The floor was repaired today, so I raised their star rating.

We were totally satisfied with the carpet we purchased and had installed by this company. Great…read moreprice quality and value. Chuck Stilwell gave us super good customer service! Installers were polite and did a great job as well. Highly recommend you give them a shot!

I am fairly new to Coeur d'Alene moving up here to assist my older brother with some medical…read morechallenges. We were in search for some new carpet and wood flooring. We were directed by friends to Chuck at Carpet Warehouse. What a fantastic experience of picking out product from an extensive inventory and then Chuck coming to the house the very next day to measure and prepare a bid. Great customer service. Once purchased Chuck scheduled our installation a week later. Torry and Joe showed up early on 10/22 and began the installation. Both seasoned installers with years of experience and knocked out the entire project in 1 day. The finished is beautiful and my brother could not be happier with the quality of the finished work. Finally, the devil is in the details. Torry and Joe replaced all the furniture and did an immaculate job of clean up of old carpet, and sawdust from the flooring cuts. Well done! If you are in the market for flooring go see Chuck with confidence and satisfaction!

Working with Jason from Morning Star Flooring was a breeze! He returned my call promptly, went over…read moremy project with me in detail and started within 2 weeks. The carpet installation took 2 days and looked awesome when he finished. He was pleasant, courteous and on time throughout. He also charged a very fair price given the quality of his work. One of the best contractors I've worked with overall, since starting house construction 4 years ago.

From the owner: Jason Tomes has over 20 years of experience installing custom flooring for clients in Washington…read moreand Idaho. Jason has been married to wife Sally for 22 years, and together have four children. His love for family translates in his work, helping other families feel more at home with the flooring they love. He is a devout Christian man and carries his values with him as he works. Prior to flooring, Jason served in the Military. If he's not on the job, he's most likely working on the family farm, hunting, or woodworking. Services include, hardwood, vinyl, LVP flooring, carpet, installation, repairs, and removals. Call today for an estimate!