We had a flawless experience with Floors on 14th! We had the floors in our condo refinished and also ordered a custom-trimmed rug from them. The costs for both were very fair. Our floors look amazing (see the before and after pics) - Kaveh was so easy to communicate with and understood exactly the finish and color that we wanted. He and his team were consummate professionals and took health protocols, wearing face masks, at all times. Thank you, highly recommended! read more

Floors On 14th - before and after - what a difference! - Flooring Near Me - Washington, DC, District of Columbia

This is the best flooring store around. They have a HUGE selection of hardwoods, tile, carpet, stone, etc. and can also help refinish existing hardwood in your home. The owner, Kaveh, is super responsive, and his team provides phenomenal service for a fair price. I've purchased from Floors on 14th several times for projects in a few different properties, and each time I've been thrilled with the results. If you need flooring solutions, look no further. You will be in good hands with Kaveh! read more

They did a great job and got everything to me quick. Within 2 weeks I had my new floors. I highly recommend them. I got vinyl plank floors and they are soft to walk on. Love them. read more

Another company botched my floor job and Floors on 14th fixed everything. I asked that they come the same week and they made adjustments so the job got done when I needed it to be done. Highly recommend! read more

We ALWAYS use Floors on 14th. Kaveh has done carpeting in our attic, basement, and playroom, LVT in our basement, and a runner on our stairs. He's friendly, responsive, and helpful, and the floors look fantastic. Plus the prices are very reasonable. He really goes the extra mile to make sure his customers are happy. Before our first flooring project, we looked around at a lot of the local flooring places, and I'm super glad we went with Floors on 14th. read more

Terrific overall experience with Kaveh. As with many home improvement projects, ours not only took several months - but definitely transformed over time. Our initial thought to replace all the *hardwood* in our first level ultimately ended up being a *re-tiling* of just our kitchen. Our the course of 9 months (nine months!), Kaveh was unyieldingly patient with my incessant emails and constant change of plans. Every time (and it was a lot of times!) we walked into his shop, he was responsive and kind. The kicker was the actual work: the team who came to do the actual re-tiling were efficient, polite, and resourceful. They finished the job in two days - exactly what was promised. I would definitely recommend Floors on 14th, and would personally hire them again. read more

Kaveh and his team did a great job refreshing our floors! We had a really terrible experience with a prior company that left our wood floors covered in grainy particles and Kaveh was able to get his crew out nearly the next day to fix the floors at a great price. read more

If you live in the DC area and are looking to get your floors redone, floors on 14th will exceed your expectations. I originally chose to go with a different flooring company that was further outside of dc thinking that the prices would be more reasonable. Their customer service was terrible and their prices actually seemed high. I was skeptical to try floors on 14th because they are in the center of DC and have a beautiful store, giving me the preconception that their prices would be very high. To my astonishment, the total price from Floors on 14th was much lower. On top of their great prices, they always pick up the phone, show up on time, and do an excellent job. I never post reviews on Yelp, but I couldn't be more satisfied with the project. Do yourself a favor and go to floors on 14th. read more

Kaveh and his team did an amazing job on my floors and countertops. The price was more than fair, and the quality of work was exceptional. They did the work while I was working from home because of the Coronavirus breakout and were very considerate about the noise, and moving the furniture around in a way that I can continue to work and live here as the projects were ongoing. Kaveh checked in with me every day to make sure everything was going well. I rarely ever write Yelp reviews, but really wanted to show them I appreciate the amazing job they did for me. read more

Kaveh was great to work with and we are very happy with the results. We will definitely use him again. read more

Floors On 14th - Flooring Near Me - Washington, DC, District of Columbia

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Hi. I initially enjoyed the floors and overall buying experience. There were some later issues but to the credit, they responded quickly and committed to solving them. While there are always issues on any project, the demonstration of a vendor/partner to resolve fully is what is most important. Floors on 14th did just that. Will do more flooring and renovations with them in the future. read more

We first visited floors on 14th shopping for rugs. We were truly amazed by how professional the owner, Kaveh, was. He answered all of our questions and was so helpful in choosing the right material. The rugs were delivered in less than two weeks and they looked wonderful in our living area! Kaveh later helped up update our powder room, from beautiful porcelain flooring to wallpaper installation, which now looks absolutely amazing!! He is so approachable, always available if you need and can answer any question at any time! We are so thankful for all his service and look forward to working with him again!!! read more

When it comes to people you can trust and excellent quality of work, the team at Floors on 14th exceeded all of my already high expectations. Kaveh and the team were easy to work with and made my kitchen vision become a reality. Coming from a small town, I was skeptical that it was possible to trust a contractor in the city and after working with this team I can't imagine working with anyone else on future projects. All of the work done in our kitchen was done thoughtfully, efficiently, and at an affordable price. For any future projects Kaveh will be our first call! Thanks Kaveh and Miguel! read more

The sixth visit to our house from Floors on 14th was no improvement on the previous five visits. The crew arrived nearly an hour ahead of schedule, having finished a "job in Alexandria" early, and parked their unmarked blue van around the corner from the house, seemingly lying in wait for an unsuspecting target for their next great carpet caper. The results of this visit were unsurprisingly similar to the previous attempts. Although the ragged seam has been improved and the threshold has been made more level, several issues remain. The threshold now has glue dripping from beneath it onto the top stair. Apparently the "professionals" became rather overzealous in their application of glue. The excess glue dripped onto the two-week old carpet during the night, and became noticeable upon the first ascent of the stairs in the morning. The side of the stair wall also has numerous hack marks in the paint from previous visits... The ragged seam is less ragged now, but there are now also wrinkles in the carpet where before there were none. Random stains have appeared. It seems that the "professionals" do not consider washing their hands while dealing with light colored carpet and white painted walls to be part of their professional responsibilities. Nor do they consider cleaning up to be a part of the job. Apart from leaving snippets of carpet fluff laying around (i.e., they did not vacuum after installation), they also left a small piece of carpet that had been used to wipe blood from someone's carpet installation induced wound. While I sympathize with the person who cut themselves, and hope they are okay, Floors on 14th really should not have left pieces of bloody carpet laying around in our basement. Floors on 14th have been told that they are not welcome back to our house. We will clean up the mess left, since, as people who have NO experience in carpet installation, but possessing attention to detail and some modest manual dexterity, we will do a better, cleaner, and more complete job than Floors on 14th's "experts" have done in six visits to our house. Dealing with Floors on 14th has been a nightmare. I cannot recommend them for any type of work, ever. Although we only uploaded three photos of their shoddy work, I strongly advise my fellow Yelp users to NOT underestimate the arduousness of attempting to work with them. It will never end and it will never be right. read more

Total home renovation and job done extremely well. We turned a full bathroom into two full bathrooms...didn't even know that was possible. The did a splendid job with my floor and paint for the whole apartment. The crew is very knowledgeable with any home improvement projects - they did amazing job with putting recesses lighting in my apartment. Kevin, the owner is a good guy and gave me a fair estimate for all the work. I highly recommend Floors on 14 for all your home improvement projects. read more

Kaveh and his team installed Cali Bamboo plank flooring in my condo in downtown DC roughly two years ago. They've done a quality job and in roughly 1.5 weeks removed 900sqft of glue-down engineered floors and installed beautiful gunmetal grey Cali Bamboo floors. The floors have needed a few small adjustments but he was prompt to address them. They are tough floors that have held up very well and are really stronger than any type of traditional wood flooring out there. Thanks Kaveh! read more

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Absolutely amazing service. I needed to replace the worn first floor of my townhouse and have the staircase refinished. I solicited and received bids from three different firms. Not only did Floors on 14th come in substantially below the high bid (think 40% lower), but they had the best price on materials (I wanted a specific type of flooring). I shopped at 4 different stores for materials (including a giant warehouse of a place in VA) and still ended up getting the material at Floors on 14th because their selection was great. There was one minor confusion about the finish applied on the staircase (they initially applied a flat finish and I wanted glossy). When I brought it up, they immediately sent someone over to apply the glossy finish. No arguing, no extra charge, they simply made it right. Finally the whole project was on a tight deadline and they met that without a hitch. Summary: No need to waste all the time I did with bids and shopping. Just go here first. read more

I have bought flooring and used Kaveh and his guys to install my floors twice in the last two years. I was a first time homeowner and had no idea what to buy, what things cost, and how to go about thinking about switching from carpet to flooring. Kaveh spent an inordinate amount of time educating me about the remodeling process and flooring quality. He and his guys did a phenomenal job installing my floors, and any follow-up was addressed immediately. My last renter unfortunately scratched my floors so badly that I was forced to refloor the entire apt! Kaveh came to my rescue, found the same floorboards, ordered them the same day without a down payment, and installed the flooring beautifully. He is a good person who understands that relationships in business aren't one shot ballistic opportunities where you are solely benefiting from the bottom line. For Kaveh, he is in the business to help people with their renovations and constructions but he is also there to be a human being. He's willing to help you and work with you to find the best price, best options, and best solutions for both parties. Hire them, trust them. I lived in DC for eight years and have bought from and used numerous small businesses who couldn't deliver the way Kaveh and his guys delivered in terms of product/service quality. read more

Floors On 14th - Flooring Near Me - Washington, DC, District of Columbia

Solid overall experience. I really liked the showroom and the selection of various carpets, colors, types, fabrics and so on. So the selection was great to begin with. Since I lived pretty close, Kevin, the owner, came with me to measure out the space and to look at the samples on the floor of the room that needed carpet. I was able to have him measure my space out personally, within probably an hour of my coming into the showroom. He was personable and professional. I explained how I needed the carpet ASAP due to a move-in situation I was in. Kevin was helpful and explained how long it would take. There was a small delay due to factory delivery issues and Kevin kept me aware of this and was apologetic for the delay. He was quite responsive to my questions and let me know to the best of his knowledge when the carpet would be arriving. He did try to make sure it was installed as soon as the carpet was delivered to him, which I appreciated. Installation day came and the guys were professional, worked quietly and were fast. The whole job was done within a couple of hours. The seams and edges all look great throughout the whole room and closet area that I had done. They cleaned up and vacuumed the whole area after they finished. They also disposed of the old carpet and carpet padding underneath. All I had to do was let them in and out. Overall I am very happy with my experience and would surely work with them again. read more

Kaveh and his team of skilled workers were very professional and patient with us as we went through a whole process to get where we wanted to be. Kaveh and Marvin both made sure we knew what we were getting ourselves into, they checked (and double-checked) to make sure we were getting exactly what we wanted. We were originally planning to buy new hardwood to replace our engineered flooring. When we discovered the original hardwood below, Floors on 14th worked quickly to cancel our flooring order and come out to re-bid the project of sanding and re-staining our original floors. In the end we couldn't ask for a better experience on our end. We know we were quite the pain to the team, but they didn't seem to mind one bit- true customer service! We really appreciated the upfront invoices and clarity on how much each task would cost. We will definitely use Floors on 14th again when we tackle our upstairs flooring projects! Here are some before and after pics! read more

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I should have turned and walked out as soon as I entered - it struck me as odd that a carpet and flooring store should smell like wet dog. Speaking to the owner of the store led me to the same conclusion. Kaveh (Kevin), was condescending and unhelpful. Basically scoffed at the notion that I would think of looking at a few other options before making the investment of installing a new floor. Desperate? Had I not done my research, I could easily see a customer being taken advantage of here. There are much better options available in the U st. corridor. Looking at the polarizing reccos here, and my experience, wondering if the 5 stars are legit... read more

Refinishing hardwood floors was not in my budget, but previous owners scratched up the floor and after removing their rugs the floor was discolored. I went with this company because I liked the price. I wanted to change the stain color, and redo rails and stairs accordingly. Most companies charged a lot more for rails and stairs. I am more than happy about the floors. They look beautiful. Also, they recommended a certain protective coat because I have 100lbs dog. They did not charge me extra for anything. I paid the exact amount that was quoted. Very pleased and grateful. Thanks guys! read more

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These guys are AWESOME. I've renovated a lot of homes (three 100+ -year old homes) and I've dealt with a lot of contractors, so I do not give 5 stars lightly. Kevah and his crew are responsive, responsible, and go above and beyond. They do beautiful work! I could not be more pleased. Their prices are totally reasonable, they have a terrific assortment of flooring choices, AND they paint. And not crappy, cheap apartment paint job paint -- but proper prep work, detail painting. I had to do a remodel remotely, and Kevah sent cell phone pictures and always responded by text or email. When I originally asked for a bid? He sent one over within *20 minutes* after I sent him the floor plan. I can't say enough good things. Hire these guys. You won't regret it. read more

Hire them. Kaveh and team are phenomenal. Fast, super easy to work with, and very reasonable pricing. Our new home is from 1906 and previous owners used heavy coats of mastic to glue cork over original pine wood flooring, which in less able hands could have destroyed it on removal. Floors on 14th were able to pull up the cork, sand the wood, and polish it to look seamless with the flooring throughout the rest of the house. Rarely does one get those experiences when you feel like the people you've hired just nail it and you only wish you had more jobs to hand them right after. Floors on 14th is exactly this. I really could not be happier and will be back to them the moment I have another project on my hands. read more

Kaveh was a an excellent flooring saleman. He provided great service and the pricing was reasonable. The installers did an amazing job as well. I will def recommend them to anyone who is looking for new carpet or hardwood flooring. read more

Floors On 14th - Flooring Near Me - Washington, DC, District of Columbia

We're delighted with our carpet. OK, it took a lot longer to get here than promised and, we suspect, we could have gotten it at a better price if we had shopped around, but, the latter is on us. That said, the installation crew was what you would expect from, say, a steep discounter. On the (much delayed) installation date, the installers arrived with little more than half of the carpet. Once on site, they insisted, repeatedly, that they weren't going to move the Murphy bed (as the estimator had promised; in the end, they did move it, but it took a call to 14th to get it done). They were sloppy with the carpet edges (even showing me how to finish up with my own carpet knife). They did nothing to adjust a sliding door, which now rubbed on the new, thicker carpet (in the end, it was just easier for me to spend an hour and fix this door, than to get after them). At one point, they simply threw a vacuum cleaner up against a priceless Japanese wall hanging. Bottom line, they simply cut corners whenever they could. During their return "fix-up" visit, they gouged not one but two holes in the woodwork. And (get this) they simply skipped putting in underlayment in one of the closets. At our insistence, they returned and finally did the job right, pretty much, anyhow. Our recommendation, if you buy your carpet from 14th, is to hire your own installation crew. Oh, and don't pay a 70% deposit up front (50% seems to be a good standard), and hold some money back until the installation is done to your complete satisfaction. read more

I have used floors on 14th twice now. Excellent service both times. High quality carpet. Quick installation times. Would highly recommend.

Kaveh and staff are uncomprimisngly committed to customer satisfaction. In the spring of 2016 we were new to DC and needed carpet as part of a minor renovation. When we asked around for recommendations almost everyone suggested we try Floors on 14th. We selected from their great collection and were very pleased with the delivered product and service. However, after about 6 months, the carpet inexplicably started "bearding": with the pile coming undone and sprouting fibers. Kaveh pledged his assistance in resolving the issue and acted as our advocate with the manufacturer. While they continued to give him the run around he assured us the issue would be resolved one way or another. After 18 months of back and forth, Kaveh stood behind the product he sold us himself, installing a replacement at NO COST TO US. For Floors on 14th, customer satisfaction isn't just a slogan: its a solid commitment that exemplifies genuine appreciation for your business. read more

Wanted an urban floor refinisher that knew older multi-level town homes. Found one in Floors on 14th. Estimator pre-visited with notebook and laser area measuring tool. I got a valuable walk through course in woods, stains, sealers, and polyurethane top coatings. Detailed estimate, including square footage, coatings, and stair counts, were emailed hours later. Refinishers were a pleasure to have in my house. They showed up on time, were enthusiastic and skillful in their work, and cleaned up after each day. They flawlessly sanded the floor, sample staining small sections so we could make ideal color selection. They repaired bad planks, installed new primed quarter round on the perimeter, and hand scraped the stair risers. You know how sometimes, infrequently, you wonder at your luck at finding a great contractor? That's us with Floors on 14th. read more

Kaveh's team did a great job on installing LVT flooring that looks like real wood and carpeting the stairs in our basement. It looks great, and we are very happy with the job done. Kaveh is very responsive and a pleasure to work with. I definitely recommend using this company. Their prices are comparable if not slightly lower than others I researched, and the quality far exceeds other jobs I have seen. read more

The quality of work is excellent with these guys, but the management team is not effective at communicating or following through. Unless you have endless time to follow up and make sure they are on track, you should take your business elsewhere. read more

We had a wonderful experience with Kaveh and his team and we definitely recommend them. We started our floor refinishing job with another contractor who continued to change plans, pricing, and also delayed work. We couldn't continue the work with the previous contractor due to their malpractice and we were left with unfished floors just few days before our planned moving date. We contacted Kaveh through our agent's recommendation and Kaveh's team understood our situation and came in right away to evaluate the situation and started the work on the next day we contacted them. They finished the task within three days and we were able to move on time without any issue. They also recognized that our floor was damaged already by the previous contractor, and they did their best to fix the issue and finalized the work. We felt like they were saving us from the worst situation. Kaveh and his team's work, price, and communication were all good. It was such a relief that we met this team during this crazy time. Kaveh's team also offered to help us to fix minor issues after the move if there was any. We really appreciate this team. Thank you!!!! read more

They were super friendly and flexible when my timing changed. But mostly the work is beautiful and very glad about how the floors turned out. Also, it was really convenient to have them downtown so I could stop and chat with them when I had questions. read more

Floors on 14th refinished my hardwood floors of my new condo and did quality, timely work! They were able to keep the character of the floors, as it is a 90 year old building, which I really appreciated. They also worked through some plumbing issues to repair the floors around the radiators, and the repairs were very well done. Not to mention, the work was very affordable, and the crew was very reliable and timely. I am very happy with my refinished floors, thanks Kaveh! read more

Talk about phenomenal customer service. Kaveh and his team take accessibility, friendliness, and accountability to a whole other level. I wandered in to Floors on 14th after hearing about a positive install, and then reading the collection of yelp praise. I was looking for new carpet in my bedroom and closets and wandered into the store to look at samples. Kaveh was immediately helpful pointing me to carpet samples that suited my needs and price range. He remained incredibly patient as I pulled panels off the wall and laid them all over the floor (even though this job was probably a lot smaller than some of the one he does). He went over to the building and did a measurement a few days later. The carpet I selected was slightly out of budget so he worked with me to find something perfect that still worked. He always seems personally invested and it shows. The day of install came and went with a breeze. The team was in and left quickly with no debris to be found. What a pleasant home install experience. Highly recommend! read more

Kaveh and his staff were very responsive and helpful despite the difficult circumstances created by the COVID-19 shutdown. They have a very broad selection of hardwood flooring and the installation was efficient with close attention to the details that enhance the appearance of the floor. We love our european oak flooring! read more

Floors on 14th has been incredible handling over 10,000 square feet of floors across multiple buildings. They are prompt, responsive, and professional. Prices are reasonable considering they keep projects on time and within scope. read more

We are thrilled with the experience we had working with Kaveh and his team to install a carpet runner on our stairs. He was flexible, responsive, and offered very competitive prices. We had to put things on hold (at our request) after paying our deposit in March because of the virus, but recently picked right back up where we left off and had our carpet installed safely with everyone taking appropriate precautions. I highly recommend Floors on 14th and will be returning to them for future flooring needs! read more

Kaveh is the best! I've used him several times for both carpeting and flooring. Very professional, timely and responsive....can't say enough positive about his services. read more

Worth. Every. Penny. I am not a yelper, but I happened to walk into Floors on 14th one afternoon and I am seriously happy I did. The results were so amazing that I had to write a review. My husband and I ripped up carpet in a few bedrooms and found totally destroyed hard wood floors, replete with splatters of purple paint and deep scratches. I showed Kaveh pictures of the floor and he said it wouldn't be a problem to refinish and he could have them done in a few days. The guys showed up right on time, bright and early, and were done by mid afternoon. I now have shiny, brand new looking hardwood floors, sans scratched and purple paint. I could hardly believe my eyes. Look no further for your flooring needs. These guys are awesome. read more