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San Ramon, CA

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Floors by Leo

4.5 (39 reviews)
Closed • 6:00 am - 4:00 pm

Services - Floors by Leo

Balcony addition

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Fireplace tile

Leo's team just finished my fireplace surround. Installed large format tile and hung my mantle for me as well as my art piece above the mantle. It was done in 2 days just as I was told, snd they were neat and extra helpful to me about hanging my art piece. Tile guys are awesome! Hardly any cuts ! Pictures don't do it justice. All done as agreed! Happy with the outcome. Looks beautiful!

a hole in the floor
Ruben G.

Leo was a life saver. His employee Ricardo Is a flooring magician. We needed to patch a section of flooring where a peninsula existed and the flooring was discontinued as of 2005 and all we had left was a few spare boards. Ricardo figured out the jigsaw puzzle and made it work. We'll always consider Leo for our flooring needs in the future

Damaged hardwood floors.
Rob G.

DO NOT GIVE LEO YOUR BUSINESS! We had a TERRIBLE experience with Floors By Leo from the beginning until the end of our project. Leo was incredibly unprofessional in the handling of our entire project from the moment the contract to install was signed. We actually consulted a lawyer at one point when we thought he might not complete the job correctly. We recently purchased a house and wanted to replace the old floors before moving in. We contracted with Leo to install tile throughout our downstairs floor and in the upstairs bathroom and to install hardwood in the stairway, bedrooms and hallway upstairs. The problems began with poor communication. First, Leo was resistant to picking up the hardwood flooring from our flooring supplier! He wanted them to deliver the flooring, but they don't deliver. I thought I was going to have to rent a truck and get it myself. After several confusing emoji text messages, I figured out that he would pick up the flooring. So he begrudgingly picked up the flooring after complaining via text emojis. What kind of professional uses emojis to communicate with customers?! It only got worse. His workers removed the old tile and carpet. Then they installed the hardwood upstairs. But, they did not wear shoe covers or cover the hardwood after they installed it. So, during the install they damaged the finish on some of the boards with their dirty shoes. Then, when they installed the tile in the upstairs bathroom adjacent to the hardwood floors, they did further damage to the hardwood that was left uncovered near the bathroom. The finish on several boards was worn off and some of the boards had thinset/grout ground into them by the foot traffic. It still gets worse! Downstairs, Leo confused my tile order and ordered the wrong color tile! Then, he proceeded to have his workers install two thirds of the floor with the wrong color tile! When I discovered it, he initially tried to blame me but the correct color tile was in the contract. Once he realized it was his fault, he tried to talk me into keeping the wrong color tile and offered to do a tiny bit of extra flooring in our washroom for free. Of course I turned down his offer. The incorrect tile he laid had to be removed and the correct color had to be reordered and installed. This pushed back our deadline by a couple of weeks. That was really inconvenient since we were waiting until the floors were completed to move into our new house. What a disaster! Once Leo realized he was going to lose money on our job, he became even more difficult to work with. When the downstairs tile was complete, I was able to get into the house and inspect the floors. Downstairs, I noticed that the tile was not laid flush in several places and the excess grout was not cleaned up in several places. The grout was also cracked in few spots. Upstairs, the tile in the bathroom was also not laid flush in several places and there was excess leftover grout. I also found the damage to the hardwood floors and immediately called Leo. He reluctantly came over and I pointed out the damage. Leo got upset, told me that he could not be responsible for all of the damage and he stormed out my front door. I have never seen such unprofessional behavior in my life! At this point, we contacted a lawyer for advice. We really weren't sure Leo would do the repairs since he stormed out of the house and was not responsive to phone calls. We were extremely disappointed in the quality of the work and that our brand new hardwood floors needed repairs due to negligence during the install. We were finally able to get Leo to agree to do the repairs after a couple of weeks. The repairs were not done completely correct but we were so fed up with Leo we just let it go. We just needed the disaster to be over. If you've read this far then you understand why I will never do business with Floors By Leo again! I will also never recommend him to anyone!

Black laminate floors that look like wood!
Louise L.

Leo did my Kitchen & dinning room area. I chose a black laminate that looks like real wood! I love them & would recommend Leo. Currently he is helping me with a bathroom! I will post when its finished. His company always does good work, & Ive been lucky enough to have Leo on my projects!

Redesigned fireplace

We are so happy with our gorgeous floors from Floors by Leo. From our first consultation, Leo was unbelievably honest, thorough, and helpful. He went above and beyond helping us select the right floor for our home, ordering it as a discount for us, and working with our vacation plans to ensure that the project affected our family as little as possible. He also suggested some upgrades to make our house look more modern which really elevated the project to a whole new look. The taller baseboards he installed went perfectly with the hickory floors. Leo did several extras for us including designing and rehabbing a very old and ugly fireplace into a beautiful new wooden mantel. He took out an old marble eyesore in our bedroom and repaired the wall inside and out. He also put in motion-sensing lights under our stairs which work great and are a nice safety feature in our home. Whatever the job, he always took the extra step. When we ran out of paint, he went to Home Depot for us to buy more and ensured it was a perfect match. He made a huge renovation project as easy as possible. Leo's assistants were top-notch. Jesus has worked for him for 25 years and is an amazing craftsman. His electrician was also excellent, putting new can lights and art lighting into our outdated family room. His crew was amazing at keeping the house as clean as possible during construction. Leo was always willing and able to make things right. Like any job, we encountered some unexpected hiccups (typical of a 30 year old house, I suppose!). He repaired a very creaky front step which wound up being a lot more work than anticipated. Whatever the issues, Leo always handled them with grace and did a great job with the repairs. Leo's work is great quality. All of the floor seams look perfect, and we are so happy with our updated home. Thank you, Leo and team!!!

Tile in hallway

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6 months ago

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2 years ago

Leo and his team did such an amazing job on my bathroom floors I couldn't imagine anyone else doing such great work like they do.

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5 years ago

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3 years ago

Leo is a very good golfer, so let him do your floors. He understands the importance of quality.

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3 years ago

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Review Highlights - Floors by Leo

“Leo's team installed hardwood floors throughout our main living space, kitchen and hallway.”

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Duran Flooring

Duran Flooring

(110 reviews)

We recently hired Santos and his crew from Duran flooring to replace all of the old carpet in our…read morehome with hardwood floors (about 2,500 sq ft), and the results are nothing short of perfect! From start to finish, the entire process was smooth, professional, and stress-free. The crew was extremely prompt every single day--arriving right on time and getting straight to work. They were very respectful of our home, cleaning up thoroughly at the end of each day so the space never felt messy or overwhelming. The project took about a week to complete, exactly as promised. The craftsmanship is outstanding--the attention to detail around edges, transitions, and finish work shows how much pride they take in what they do. The final result is absolutely beautiful, and we are completely in love with our new hardwood floors. I highly recommend Duran flooring to anyone looking for flooring or general contracting work. Professional, reliable, and truly masters at their craft!

Wow! I am in the construction industry and manage contractors for a living. We reached out to Duran…read moreflooring to replace our existing carpet with luxury vinyl to address dust allergies. Duran was personable and FAST! We did everything from providing estimate, picking materials, and completing the work all within a week! That's 3 bedrooms, 3 closets, hallway, and stairs worth of replacement! Duran and his team is top tier. They are professional and do QUALITY work. They also are very considerate, punctual, and clean the area as they go. Our floors are leveled and no longer squeaky. Thank you so much Santos, Antonio and team!

Carpet One Floor & Home

Carpet One Floor & Home

(263 reviews)

This store was about 5 minutes from my grandmother's house. They let me check out 5 LVP and SPC…read moreflooring samples to check in my grandmother's home against her kitchen cabinets. Her cabinets had what I would describe as a subtle pink hue to them and therefore it was very difficult to find flooring that both contrasted and toned down the subtle pink hue. After 3 trips to and from the store I had found the winner. I was a little dissapointed that the install date was about a month out but at the same time the need for expeediency was mine, and not their fault. That said the two sales people I interacted with were the absolute best. I could not have asked for better help. The install guy, Oscar, was fantastic with communication. He was able to handle add ons with ease and called to verify specifics during the install, rather than just assume like some companies do. He called me and asked me directly, and I sincerely appreciate that. Not only that, but the two last minute necessary add ons did not raise the bill substantially like it might at some other places. Their prices were fair and I feel like I got a good deal, especially given what I percieve to be the high quality of both the product and the installation. I would absolutely use them again for future projects!

If you are considering vinyl plank flooring for your home, don't do it!…read moreWe purchased it from a flooring company, Carpet One, here in San Ramon. THEY DO NOT BACK THEIR PRODUCT. We had them install vinyl plank flooring back in 2020 with a limited lifetime warranty. The flooring is scratched and faded and the manufacturer representative has not stood up for the warranty. We attempted to get the issue rectified but emails went nowhere and no one has called us. In fact, the sales people don't even recommend the product sold to us because they said after time the joints between planks buckle. Here is another flooring contractor advertising to sell vinyl flooring. Please, PLEASE, don't believe the hype. It WILL scratch and fade over time. I've left out the name to protect the contractor: Hey Twin Creeks South, I wanna share a little story about my neighbor! "My neighbor, a retired contractor, showed me a newly developed vinyl floor that looks like wood but is way more affordable and totally waterproof! My downstairs floors (apart from the observatory which is new) were in a sorry state. Faded, stained, and even rotting in a couple of places. He was over one day and asked me why not replace it with luxury vinyl. 'It'll be the last floor you'll ever need'. I'd never even heard of it! He told me it: - Is stain, scratch and dent-resistant - Won't fade or rot like wood - Come with a lifetime guarantee My floor was installed in 2 days (they moved the furniture for free, tore out the old planks, installed the new floor, and cleaned up everything!), and it looks incredible. Couldn't recommend it more!" 37.70515, -121.92194 CA

Hardwood Floors By Jonathan Gayer - Cut the stone for wood boards go under

Hardwood Floors By Jonathan Gayer

(94 reviews)

We found Hardwood Floors by Jonathan Gayer the old fashioned way--reviews online, just like the one…read moreI'm posting and you're reading right now! Originally, we wanted to have wood flooring refinished and the rest carpeted, but then changed our minds a few times. Finally, we decided to put LPV throughout our entire condo in Walnut Creek, even the bathrooms. We're SO glad we did. Eva, Jonathan's partner, invited us to their showroom in Concord and that visit made all the difference. She made us feel so comfortable and confident. AND she made is SO easy when she offered to have us take a large sample home to place it in the center of the rooms. BAM! LOVED dealing with the Gayer team. AND, let's not forget Mariano and his team of installers. SO grateful we chose Jonathan Gayer. Feel free to reach out to us for more details. We're so very satisfied with the choice we made.

Adding hardwood to your home is no small undertaking, but done right, it can be one of the most…read morebeautiful home improvement decisions you can make. Not to mention it will make your floors easier to clean, your home feel fresher, and increase its value. The lower half of our home has hardwood, and we'd been considering hardwood to replace our gross carpeted stairs and second level bedrooms for years. We took our time in shopping around getting several bids. Jonathan Gayer provided our first bid and was ultimately who we decided upon. There were a couple other contenders, but something about Jonathan just felt right. It was one of the best home improvement decisions we have ever made. I'll give it to you in bullet point sequence as Jonathan checked all the boxes for us in this respect: * The proposal process with Jonathan was patient, comprehensive, professional, with no-pressure at all. * We were trying to match our 12-year-old 1st floor hardwood with new hardwood on the stairs, landings, and office. Jonathan did a lot of legwork and delivered us several samples with no pressure whatsoever. * We decided to wait several months before pulling the trigger, and when we were finally ready, we went right back to Jonathan. He didn't skip a beat, helping us with another home walkthrough, answering final questions, and deciding on the wood choice. * The installation was punctual, professional, and precise. His team, led by Mariano and Jose, were respectful and communicative throughout the entire process. They prepped and cleaned each day to minimize the intrusion of such a major home undertaking. And they were all great with our dogs and 7-year-old. They were also consultative, giving me a few choices and suggestions along the way that ultimately made a big, positive difference to the outcome. Our floors, stairs, and banisters look stunning thanks to Jonathan, Eva, Mariano, Jose and team, and as their proposal came right in the middle of the bids we were getting, I feel we make the right financial choice as well. I wouldn't think twice about using Johnathan Gayer for our next hardwood floor project. Trust me, they are craftsmen and will beautify your home in the most friendly and professional way.

S&G Carpet and More - Dublin - Fall into Savings - 25% Off Select Flooring

S&G Carpet and More - Dublin

(181 reviews)

Really felt taken care of by the team at S&G Carpet. I had carpets in my new condo replaced, and it…read morehas really brightened up my new home! It feels so soft and plush, I now prefer just walking around barefoot because of how comfortable it is. I really want to give a special shout out to Vahn Manuel, one of the flooring consultants, and Elias Dayeh, one of the in home sales consultant. Elias came to my home and was able to create a floor plan, go through the pricing with me, listened to all of my questions and concerns, and gave me a VERY reasonable quote. While I never met Vahn, he made sure I was taken care of! He has been responsive and easy to speak with over the phone and email. He and Elias both helped me get the information I needed to also submit an HOA application quickly to get approved to replace the carpet. After the carpet was placed, I did notice a very small black stain. I almost missed it, but once I knew it's there my eyes were always drawn. I felt bad reaching out to Vahn about this one small stain but he reassured me that it's their responsibility to fix it and will send someone over. Overall I'm very happy with this project, would recommend S&G Carpet :)

Parking lot was clean, store was clean and organized, store was extremely welcoming from multiple…read moreemployees. The associate that helped us out with Nathan although Nathan was new, he was very informative was extremely customer service oriented, and when above and beyond to take his time with us and create an open dialogue. Would highly recommend Nathan for help at this location or anybody who's there was very nice and helpful.

Floors by Leo - flooring - Updated October 2026

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