Great company to work with. Professional and caring about what I wanted. Prompt in getting back to…read moreme when I called or texted. Angel patiently showed me many samples, covered the pricing in detail, answered all my question regarding the difference in quality of the various products, came to my house several times to see how the installation was going and if there was anything I needed. Irving and Juan were so meticulous in all aspects of the job. I had tile and carpet, part of which was over my partial basement that added a couple of complications where one part of my addition wasn't even with the original house. Richard came out and they worked out a plan to transition the two levels. It came out perfectly. I kept my original baseboards. Irving and Juan removed them without damage, numbered each one and reinstalled them. They were wonderful I can't say enough good things about them. In the middle of the installation, I came down with covid. After a week, they were right back on the job. I was afraid they would have another job in the works and was grateful to see them ready to finish. All and all, they were just about like family by the time the job was complete. I told them I would miss them!! I had a dark tile I loved and carpet in bedrooms. The lighter flooring has brightened my house. I don't miss the tile or the carpet and will never have either again. I definitely made the right decision connecting with ABQ Flooring. And I'll be calling them for another project I'm looking at for my kitchen counter tops.

This group is THE BEST. Professional at diagnosing what went wrong with our tile job and almost…read moresurgical in fixing it! Would definitely use them again. They aren't the cheapest, but they are the best!

They did the entire flooring in every room in the house to include baseboards. The work they did…read morewas absolutely excellent. The work was done quickly and as about as professional as you can get. But on the last day of installing flooring they let one of their guys who normally does sweep up and sometimes helps with flooring installation touchup the baseboards. He's a hard worker and has a good job but on the baseboards he made several mistakes that I will now have to correct myself. He used a 2 inch paintbrush to do touchup on a 3 inch baseboard. You don't use even a 1 inch brush unless you really know what you're doing. He let his touchups bleed over into the white wall next to the baseboard and this was done in several areas. He kept looking at me as if I knew what it happened even though I couldn't figure out why he kept star. After everybody was gone then I saw what happened. And it made me very angry. He made mistakes and he chose to hide those mistakes rather than tell his boss what he had done so they could correct the problem right then and there. I chastise his boss really hard and told him that if they're gonna continue to do work for me that that kid does not have anything more involved in his hands than a broom and a dustpan. Apparently he didn't like that which is fine I'm not gonna be having them do more work. The other thing that happened is that in their hurry to get over to another job which was a much higher paying job they left corner pieces off of the baseboard for the closet openings. They told me that they were trying to give me the option on how I was gonna set up the doors to the closets. I told them this is not what they were hired to do and so I had to have them come back and add these other pieces to complete the work. The other thing after I went back after them and found that the baseboard that they put in the front bedroom did not have enough Nails to keep it next to the wall. The centerpiece on two wall walls opposing each each other had boat out and we're not sitting secure against the wall. This was just an oversight but if their boss had gone back behind him at every stage and done the inspection he would've seen this and it would've been fixed that day. It took a while for them to get the transfers and they had to come back and finish nailing in the baseboards and putting in the pieces that they did not put in and then they only set one guy and he did all the transfers and he did a good job. Except for the transfer in the kitchen which was fine until you come to the very end of it and the very end of it was a complete block it was not smooth off and slanted off in order to not be caught on someone's foot and causing an accident. The amount of transfers that they purchased were double the amount that was needed to do all the transfers in the house but yet they charge me for these extra ones. Now I'm gonna have to cut these transfers up and just throw them away. And that's money out of my pocket cause these transfers were not cheap. Now these guys do exceptional work but this was just pure laziness on the part of the guy that did the work. He used my broom and dustpan and then left the broom just sitting on the floor. I have never been so insulted or upset as such hasty and low quality work. I have another tile job that I'm going to need to do but I will not let these people back into my house. When they have a big job that pays them a lot of money than little jobs like mine don't get the attention to detail that they need. Everything was fine until that very last day when they were trying to finish up and made so many mistakes and allowed things to happen that should never have happened. They didn't check with me first they just did what they thought they should've done and didn't ask my advice. I always before, they always did. If you have a big job regardless of the quality of work they do you must go behind them each and every day and make sure they clean up after themselves. This last day they had left a coke bottle and at least three cans of unfinished power drink sitting on the floor. If these had fallen over they would've damage the grain of the flooring because of the acid content in the drink. So word of advice follow behind them at the end of each workday and make sure they clean up every mess that they leave and before they are finally done with the entire job go back again and inspect every inch of every room so that things like baseboards that didn't get properly nailed to the wall don't happen to you.

Excellent work, friendly staff, good prices and work done fast!…read moreI absolutely recommend them if you are looking to upgrade your floor.

We recently contracted FloorScapes for tile, oak flooring and carpet in our home. This was a…read moredifficult job due to over forty years of occupancy in the home. "Joseline" our sales person went above and beyond doing a super job for us. I am a retired general contractor and I know about many of the issues that can come up with these types of jobs - all the issues were handled in a professional manner by Joseline. She personally delivered tile in her personal car when a time deadline was near - amazing. The crews for the installation of the carpet and wood flooring were great (I used a friend for the tile installation.) They had to move furniture and had to deal with clutter - no damages and no complaints - all were friendly and professional - great job by all. We would recommend Floorscapes to anyone needing flooring. Super experience with them.

Floorscapes has quite a selection when it comes to Tile. Unfortunately, their customer service is…read morelacking - so plan on helping yourself if you show up at this establishment. 1 Star.

Scott really worked at getting our soiled carpet clean. He checked back with us several times to…read moremake sure stains and smells were gone. Very conscientious business! He definitely went the extra mile making sure we were satisfied with the cleaning.

Scott and David were GREAT. They came early, ready to go! Steamed my rug out on my deck, helped me…read morebring it back in and moved the heavy stuff for me. The rug colors got brighter, everything smells fresh and they couldn't have been nicer or more respectful. My highest rating for these two, plus the company's prices beat the competition. Support this local business.

HIGHLY RELIABLE. I am a local general contractor, and I continue to do business with the Floor…read moreStore after 12 years of excellent service from this establishment. I can confirm that they have been reliable for several dozen projects which they have helped me with. Their sales staff, their managers and even their warehouse personnel have facilitated every project I have used them for. On the rare occasion that we had an issue, they promptly helped me resolve it. I seldom give referrals, but I never hesitate to refer the Floor Store for any flooring needs one might have.

I was greeted and helped promptly after arriving in the show room. The associate (I can't remember…read morehis name) showed me the in-stock carpet items they had. I grabbed some samples to take home and was able to find a nice color to go with my remodel project. I had my own installer lined up but they also offer install as well if you need it. My contractor picked up the carpet and completed the install. Everything came out nice. 5 of 5.

The office seemed a bit disorganized, but the big problem is that after leaving our list of needs…read moreand contact info with the secretary (?) there, the designer never got back to us! We ended up going with the countertop company who'd not only taken the time to consult with us (without an appointment), but got a quote for us 2 days later.

Another great job done by team Strahle!!! I recommended them to a client/friend and it went very…read morewell considering that it had a bit of delay due to Covid. We selected an in stock whitish quartz that worked perfectly for the white cabinets, Stainless Steel appliances, and wood look flooring. Soon we'll add the accent tile but it still looks wonderful. Customer is very happy w the Quartz and Strahle. I had used team Strahle myself and was very comfortable recommending them to my client/friend.

Scott was professional and on time. He completed all the service requested (carpet and rug cleaning…read morealso repairing carpet edge that had loosened) and at a great price. Service was done for a rental unit on the 2nd floor. Scott and his associate did excellent work and had that down to earth honest person vibe. I used the quote feature on yelp and best way carpet care was quick to respond and honored the price they quoted on this app. No up-charging...no bull when they showed up. I recommend them if you ever need carpet cleaning or repair. Also smells like orange citrus in the whole apartment while the carpet dries. :D

Great service to clean a large area rug. It looks so much better. I wish I took a before and after…read morepicture! They arrived at the expected time and had good communication. It was also quick turnaround from when I requested a quote until I got the service done. Thank you!

We used Trussel's for our new home build. We had numerous problems during the build and they…read moreconstantly made excuses and blamed others, not wanting to take responsibility. Fortunately we were able to get everything resolved to our satisfaction. About 15 months after we moved in, the kitchen sink fell out from under the counter. It was glued in with some flimsy wood for support. When we contacted Trussels about getting this fixed they said they only guarantee their workmanship for 1 year so they would charge us $450. Basically, they have shoddy workmanship and then demand an exorbitant price to fix it.

I was looking to redo my pantry for a while. I called several places and they either didn't return…read moremy call, didn't show up or never send the proposal. When I called Trussell's transformations Martha immediately scheduled an appointment for me. David Arnoff came to the house, listened to my ideas, offered his expertise, took measurements and we had a plan! They are organized, professional, kind and very responsive. I am very happy with the results. It is exactly what I was looking for!