We are so happy we chose Carpet One in Livermore to install carpet in the home we recently…read morepurchased. They helped us pick the perfect carpet, and the installation went very smoothly. The carpet looks amazing, and we love it! Highly recommend Carpet One in Livermore.

There were a few hangups in the project and a few delays. However, the final product looks…read morebeautiful.. I appreciate the team for continuing to work with me to resolve a little issues. Customer service should be a top priority and I'm very thankful this company stands behind their products. Wonderful experience and beautiful floors.

Sam is the best!!! Great service, great prices, great…read moreadvice. He is honest , knowledgeable and cordial. I wish all the vendors I run into and/or hire were as accomplished.

Cannot say enough about Carpetland and Sam. He went above and beyond to help us .. so knowledgeable…read morehonest, and helped us to pick out the perfect floor for our home.. had some difficulty with the installer and Sam continued to check in on us seeing what else he could do to help us. He was awesome. will definitely use him again.

This is my second review, the first being 9 years ago. This time we worked with Levi on choosing a…read moreproduct for all other areas in our condo. We chose a vinyl wood looking plank. No pressure but he provided options for us. Levi came to our home & provided a price for us which we found reasonable. Levi also stopped by when the project kicked off. Roy and the installation team did a great job over a few days. They were meticulous in all phases of the job. They were respectful of our property, and left the areas pristine. We could not be happier with another great job by Abbey Carpet.

I recently put laminate flooring in. Abbey carpet explained different option and he…read moreLed me with picking out color for my house. I would highly recommend Abbey Carpet a local family owned business.

We recently completed a full flooring renovation in our two-story home -- tile demo, carpet…read moreremoval, and new laminate installation throughout -- and I cannot say enough good things about this company. From the very beginning, they were professional, organized, and incredibly patient. After the flooring was delivered, I realized it wasn't the right choice for the space. I was honestly nervous to speak up, but they immediately reassured me and didn't make me feel rushed or difficult at all. Instead, they encouraged me to take my time. I spent a full week reviewing additional samples in my home until I found the perfect one, and they supported me through that entire process with total grace. What really stood out is that they went a step further -- they actually reached out to past clients here in Brentwood who had similar flooring and scheduled times for me to go into their homes and see the floors in real life. That level of trust and relationship with their clients speaks volumes. The demo was handled efficiently and cleanly, and they coordinated seamlessly with other projects happening in the home (painting, cabinet work, furniture timing). The installation itself is beautiful -- They also went above and beyond in ways that weren't even part of their scope. After demo, they fixed a squeak in our stairs -- something they didn't have to do, but took care of anyway. It's those little things that show the kind of team they are. Every day, they left the job site -- my home -- clean and organized. The owners were incredible, and the entire team truly shines in their individual roles. You can tell they take pride in their work and in the experience they provide. This was a big project, and they handled every step with care, professionalism, and attention to detail. The end result completely transformed our home. I would absolutely use them again and highly recommend them.

I'm so glad I found Amanda in my stressed out state. I had a challenge to match my hardwood stair…read morecolor with an lvp material. I started my research a few months prior to getting my keys to the new construction home. I couldn't even see my stairs with the hardwood completed. All I had were the hardwood samples as reference. Amanda is truly a white glove service. While other floor companies were more concerned of measurements and just providing me a price of what the work would cost, Amanda had a full picture approach. She has the best communication even over txt. I'm a mom of 2 under 6 yr old and it's quite difficult for me to pick up the phone so txting is by far my communication of choice. Her goal was to ensure I would love the product even if I was just purchasing material from her. I went to her sample store to check out her products and she helped me find a few samples that could be a potential fit and I'm thrilled that we found the absolute perfect product! Her store has hardwood, lvp, laminate and carpet to choose from. I ordered lvp, carpet and carpet padding from her. Fairly fast shipping. She ensured smooth pick up from her warehouse. All their products really elevated my home and the hardwood to lvp-SEAMLESS!!! I would highly recommend Latta floors with your needs especially if you're a burnt out mom with kids.

Total Floors in Livermore. Just had my 2230 sq ft house done ((except for bathrooms);., wall to…read morewall, closets, stairs, trim. Reasonably priced. Easy to work with, beautiful finish!! Kam (the owner) regularly checked with us on site to see how the job was going and if we were happy with the progress. We requested some small changes along the way and they were readily accommodated with no cost change. The installers were pure craftsmen with the installed materials. All joints and cuts were precise. They were very polite and accommodating during the installation process, cleaned up the work area each night, and were very respectful of our house and its contents. The finished work is phenomenal and a great upgrade to our house and the ability to clean it!! I highly recommend them!

Can't not speak highly enough of Ahmad and his team. They did an amazing job removing our old…read morecarpet and replacing it with hardwood laminate. They even came back a few weeks later when I noticed that a closet door wasn't sliding well, and even though it turned out that this wasn't because of the new floor, they fixed it for me anyway! 5/5. =)

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

Floor Store Dublin for the win! They were awesome! They explained all our options thoroughly. I…read morehighly recommend this store especially for anyone who has no idea about flooring! Love our new floors! Great prices also! Will be recommending this store to all our friends and family! Thank you Teza for being so amazing and patient even though I had a million questions and concerns!

Wow. Must have been a stick up someone's you know what when they answered our call…read more We called to make our purchase after receiving the quote. I don't recall who picked up, but they picked up very unprofessionally. Told the woman who we had talked to on Saturday and was immediately followed up with "She's not in today"... Okay. Didn't ask or care, we just want to put our order through. Anyways, we said that's okay and just wanted to make our purchase. The lady then acts like we're forcing her to do something out her scope of work. She then mispronounces our last name followed up with an "okay" in a rude tone. And then after being corrected, she gets upset and says that she doesn't want to talk to us anymore and that someone else will call us back. No thanks! We'll take our business elsewhere.

What a great experience from beginning to end! We were looking to have our wood floors replaced and…read morewe had the best experience working with Carpet One. The store is huge with so many options to choose from. We really appreciated Lisa's help in choosing a color. She helped narrow down our selection and we were able to bring samples home to see the color in our home. Oscar came out to measure our house and served as our project manager. He was easy to communicate with and answered numerous questions. The team that installed our floors was led by Jaime and they were excellent. They worked efficiently and cleanly. They moved all our big furniture as well. Our floors were finished in a week and we love it!! Highly recommend Carpet One.

Vahn was terrific during the whole process of buying new flooring and having it installed. He was…read moreflexible with the many samples we wanted, and even came to the house to pick them up. He also worked hard to get us the product and price we wanted for the job. Overall, we had a really good experience with him and S&G.

S&G Dublin store has a rock star team, Victoria (sales manager), Dylan (in home sales consultant)…read moreand Jonathan (service manager). They are very knowledgeable about the products and the details of installation. They explained many things we didn't know we should consider and the pros and cons, and they were all very friendly. Working with them was a very pleasant experience so far. I will update once the installation is completed.

Absolutely amazing service! We had a tear in our carpet and he fixed it so perfectly you can't even…read moretell anything ever happened. Super friendly, quick, and professional. Highly recommend!

I had a toilet tank leak while I was away over the weekend and came back to a flooded bathroom and…read morea wet carpet in the hallway. I used a wet/dry vac and fan to get as much of the water out but I knew I needed to check the carpet pad and subfloor - called Dave and he was able to come out right away. After pulling up carpet Dave gave me several recommendations on how to dry out the carpet, pad and subfloor. He also took the time to inspect the baseboards, bathroom vanity and adjoining walls to ensure the water did intrude these areas. He came back on a Sunday to finish putting back the carpet in place and his bill was very reasonable. Would highly recommend Dave for your carpet needs.

We recently had laminate flooring installed throughout our entire home. Unfortunately, our…read moreexperience has been disappointing, primarily due to persistent noise issues. Walking across many areas of the floor produces noticeable sounds, which detract from the comfort of our living space. When we brought this concern to the installer's attention, they dismissed it as "normal." This response left us feeling as though our concerns were not taken seriously, and we are now left with a problem that affects our everyday life. What We Liked * The sales representative at the Danville showroom was very helpful when it came to choosing flooring samples. Their assistance made the selection process easier. * Although the cost was higher than other estimates we received, we chose this company because their measurement process was thorough and detailed. Major Drawbacks * There is consistent noise whenever we walk across the floor in many areas of the house, and the issue has not improved over time. * While the installation was completed, we felt that our concerns were not addressed adequately afterward. * The installer insisted that the noise was "normal" rather than providing a clear solution or inspection plan * When we brought up the noise issue, the installer attempted to fix it by adding more nails to the stairs and applying a solution provided by the manufacturer, but these efforts did not resolve the problem. Later, Brian, the owner of the company, visited our home. He did not introduce himself at the time, and after walking the stairs, he claimed the noise was caused by his ankle. After inspecting the house, he concluded that the noise was "normal" for floating floors and said there was nothing further he could do. * Even though they removed the samples from the showroom and stopped selling the brand installed in our home due to other customer complaints, they still refused to address our ongoing problem. Because the walking noise is so noticeable and our concerns were dismissed as "normal," we cannot recommend this installer. Brand/Color: Aquaproof XL laminate flooring manufactured by AquaProof Floors, part of HF Design LLC. Installed: October 2025.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.