Floor Factory Outlet

3.2 (5 reviews)

Flooring, Carpeting

Closed • 8:00 am - 6:00 pm

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Floor Factory Outlet - Flooring Near Me - Ormond Beach, Florida

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Marilynn B.

1 year ago

It was horrible. We have been using them for a decade for all our flooring needs however, when we needed new wood floors/laminate put down in our bedroom and living room. They covered over a soft spot in the living room instead of replacing the wood underneath. They then left all of what they pulled up out in our front yard, and our said sons had to carry it off.. When I complained to the manager he basically said it was our fault for having dogs in our house. I will never use them again and now we have to find someone to fix the soft spot because they refused to come back out. read more

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J M.

2 years ago

Extremely UNPROFESSIONAL, poor service. Bought flooring for our entire house build from them; they had an Installer they use name Troy. The installation was terrible, flooring was installed over debris that would have stayed there if I didn't make them "fix" it. Gaps everywhere, cuts too big and crooked. Troy was paid in full before we saw the final install. Contacted Floor Factory Outlet manager Bruce McConaghey; we were told FFO would make it right. Bruce continually thanked us for our patience. FFO sent a couple of their "inspectors" to inspect the floors in person. FFO then sent a "Floor Detective" to do an in depth inspection. The Floor Detectives finding was that it was faulty installation. When FFO was advised, after stringing us along for months and telling us the whole time that they would make it right; FFO manager Bruce McConaghey said "at this point in time, the issue is between you and Troy." They did absolutely nothing to resolve a problem that was caused by their installer. They falsely misled us by continually telling us they would make it right. The day after they received the Floor Detectives findings that showed it was due to faulty installation by FFO installer Troy, they emailed us that they would not be helping us any longer and that we would have to take care of it ourselves. I would NEVER recommend FFO. read more

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Stephen G.

4 years ago

Top notch service, Bryan was very helpful & Knowledgeable, he made this experience enjoyable and his expert knowledge helped us select the correct flooring for our Barber shop. -Craft Shaving read more

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Candyce C.

5 years ago

Helpful employees and good service. Bought a bathroom cabinet and bedroom flooring. Will use them again.

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Dale T.

6 years ago

We have a very beachy decorated home and have been wanting a driftwood colored wood floor in my kitchen, and two bathrooms. Not having to go further than the end of my road, I met Bruce, the salesman, who showed me the available products, suggested a vinyl wood-look plank, due to the moisture in those areas. I was able to take samples home to see if I liked any of them. I placed the three planks in different areas of the kitchen, and knew sample #1 was the right one for me. I ran back to the store and left with six boxes of planks, of which I could return any boxes unopened and get my money back. A week later was installation day; my two sons. They did an incredible job with an awesome project, and I did need more product than previously thought, and picked those up as well. Commercial grade, this product was very expensive looking for a more than reasonable price, has a thick heavy attached pad, which makes the floor so much softer underfoot. There is a 25 year limited warranty. I took one unopened box back for credit, showed Bruce, and Chris, the fork lift driver, my before and after pics, and I have to say, they are gorgeous. Thank you to Bruce Floor, and Chris Forklift; you guys are great. Waiting for some great seaside area rugs now. Come on in and buy the inventory they currently have - that's when the new stuff will come in! Top notch product with great staff ready to help with flooring choices, measurements and get you the best deal. read more

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Rod's Carpet Tile & Wood

3.9

(21 reviews)

In March 2024, my husband and I paid a deposit to Jim and Susan Staresinic (the current owners of…read moreRod's Carpet) on our small 504 sq ft family room floor. Eight months later, we are still waiting for the job to be completed. According to the installers, in April, Jim ordered the wrong transition strips to go between the LVP flooring and the ceramic tile. Jim reordered more transition strips. These strips were too narrow to fill the gap left between the two floors. Jim said that he would reorder in more transition strips. He told us would get back to us and come out to ensure these strips would work - that was in September. Jim did not get back to us, I had to contact him. Here we sit, the floor still is not completed. I cannot in good conscience recommend this business! It is by far the worst follow-up and communications I have ever encountered from a business owner!

I came here looking for a backsplash for my kitchen. Tile options with different hues of blue that…read morearen't glass seem to be a challenge to come by. If I didn't find a tile it was ridiculously expensive. Like 20sqft came out to about $700-$800 and it wasn't even super fancy tile. The cost wasn't necessarily per sqft but more per each piece of tile. It's just not reasonable when it comes to pricing. Now the staff is really great and super nice and they take the tone to talk to you and help you. If you come with a stroller you gotta park out back because if you go through the front you can't get to the tile without having to go up some stairs

Discount Carpet 1

4.4

(7 reviews)

Went to Discount Carpet for estimate on 2 bedrooms. They saved me $900. over other stores!…read moreThe installers arrived on time, professional yet friendly! No breaks,, worked entire time. I'm so pleased. You will be also!!

Great selection, good prices, and excellent customer service. Used them to replace carpet in our…read moreMaster Bedroom. I used a different company to install other flooring and wish I would have used this company instead. They were efficient, communicative and reliable.

Discount Quality Flooring

4.0

(5 reviews)

I purchased 1200 sq ft of Nickel Grey Luxury Vinyl Plank from Discount Quality Flooring. They were…read moreable to get the flooring material in two days. I am very pleased with the flooring material. Pricing was very competitive with the big box stores with better quality.

We are replacing very old flooring in our home a room at a time. We started with the living room…read moreand hallway. I found the flooring I loved and the installation price was agreeable as well. Pete and Mike came today and did an excellent job. My new floor looks amazing!! I normally go by reviews when choosing a company. I'm so glad the lack of reviews didn't keep me from going in here. Great job!! Excellent customer service!! I will continue to use them for the rest of my projects!!

Dick Stark Carpet One Floor & Home

2.4

(12 reviews)

I had a great experience with Carpet one. The showroom has many beautiful options to choose from,…read moreand the overall environment is clean and inviting. Courtney helped during the whole process of renovating my condo and I couldn't be happier. I would use carpet one again and would recommend them to friends and family.

took big amount off money from my credit card without my authorization - never done any work.Never…read moreexperienced company taking money from customer wit giving invoice/ detailed invoice and work not done . We are going to sue them.Not registered with BBB why?

Dollar Floor

2.2

(13 reviews)

Who knew? Right here in Ormond Beach! The nicest guys to buy flooring from. We worked with Jim and…read moreMike to get the tile we needed. Amazing prices! Great selection! We had a few pieces of tile that were chipped in the corner. It wasn't problem at all, Mike made it right. Thank you!

Found a steal of a deal! This outift carries porcelain 12x24 tile at about half of what Lowes…read morequoted us

Aloha Carpet & Floor Coverings

3.4

(7 reviews)

We had a VERY BAD experience with this carpet shop. From…read moreJessica (salesperson) to Mitch Law (Installer) Because of them, we have to replace all of our vinyl plank flooring. Mitch had his son Trevor and another kid do it. Apparently, they were not properly trained to lay the flooring. DID NOT READ DIRECTIONS Aloha charged us more for the whole thing. DO NOT GET ANYTHING FROM THIS STORE THEY WILL RIP YOU OFF

2023 I had them install vinyl plank in my home & the installers did not do the job right according…read moreto instructions, which was done by a 18 year, In 2025 the vinal plank started buckling . it is the installer fault , that only warranty 1 year The installer was Mitch Law that owns East Coast flooring. I have to have the whole house redone at my cost I would NEVER recommend them.

East Coast Flooring

5.0

(2 reviews)

Great company and great service. My husband and I have hired…read moreEast coast flooding for 3 different jobs. They have always done a terrific work. We would recommend them highly.

This company did my wood floors and it came out amazing. Very happy with the quality of work and…read morethe customer service. Thanks again guys!

Capers Wood Floors & Carpet

4.4

(7 reviews)

Needed only one room restored because of scratches from a office chair. Capers came in and did a…read moreexcellent job matching the flooring that was in the other rooms. They arrived on time every day and finished on schedule. Thanks Capers for a job well done.

Rude owner- I would never use their service! We had an appt. and we waited for them to show. When…read moreon one appeared, we called the office twice leaving messages on their machine .The next day the owner called claiming he was at our house and left a card and cursed out my husband. No card found and if he was at the house why didn't he call? He was completely unprofessional and rude. We own 3 houses in Ormond Beach and I will never call this business again.

T & M Floors

4.0

(3 reviews)

Hi! I'm Mellie and I work here! We have over 150 years combined experience in our sales staff and…read morea gorgeous showroom full of beautiful carpet, tile, LVP and wood flooring! Come see us!

Excellent Service by the Office and Staff!…read more Michele and Debbie at the office know how to accommodate with a Smile! Ted and Rich were Professional at Flooring and did a perfect tile flooring in our Florida Condo! They go above and beyond! Very Very Pleased!

Walton Home Improvements

5.0

(6 reviews)

An absolutely PERFECT job! We are so pleased!!…read more When we moved into our new home, it was almost* perfect. There were a few little projects that we could DIY and then there were these cabinets. GAH! The color! The doors! They were so dated and didn't match the rest of our home at all. Well it turns out that replacing those little brown-devil doors was a bit of a challenge! I called several businesses who weren't interested in such a small job and then called several handymen who didn't know how to fabricate something from scratch. That is when I was fortunate enough to run across Walton Home Improvements on Yelp! In the very few photos posted, I saw something similar to what I was hoping for! Ron did an amazing job and was incredibly professional. He clearly knows his craft. After listening to my ideas and adding his own creative suggestions, he went to work! He was quick and efficient and quite reasonable. I would highly recommend him to anyone and even gave his name to our realtor, who frequently has clients needing tricky repairs. Excellent service. Excellent quality. Excellent value. I painted the doors and added a printed contact paper inset.

I found Ron on Yelp as I was in need of having repairs done to a rental property for my parents…read more He is now working on my parents house...needless to say Ron did a fantastic job with the repairs needed, painting, replacing windows with a wall, gutter replacement, etc. He was very detailed and through and extremely experienced and knowledgeable. He is now working on exterior home painting on brick ('updating' a paint job my mom and I did 14 uears ago - major job!!) And once again providing extremely quality work, with more projects in the pipeline (bath/kitchen remodel, floor tiling). I highly recommend Ron for your home improvement needs!!

K&J Renovation

5.0

(4 reviews)

I found K&J via Yelp and had a project for my bathroom. Our bathroom was really outdated with old…read morelighting fixtures and unfinished paint work. Kevin happened to be in my area and was able to come by same day to give me a quote. He and his crew were on-time each day and polite and kept everything tidy. I am really pleased with the final product. They cleared off debris from the old fixtures and re-textured the ceiling and repainted the bathroom. I will definitely utilize them again in the future.

These guys did a great job, handled my requests professionally and the work was done fast.read more

Action Handy Man

4.1

(25 reviews)

Mark and Jay are excellent. I had a broken piece to my front door that I could not find a…read morereplacement for anywhere. Mark and Jay were able to remake the piece with parts from the local hardware store. It's so refreshing to hire someone who has ingenuity, intelligence, and craftsmanship. Will be recommending them to my Neighbors.

Fast friendly and experienced service. We would definitely recommend Mark for whatever your home…read moreneed is! Quality work and he showed up when he said he would and completed the project on time and wish a smile.

Flagler Floors

5.0

(2 reviews)

Very professional, competitive price, great communication, and will use again for any of our flour…read moreneeds. Joe was very responsible, always showed up on time, and takes pride in his work. Call him for an estimate, you won't regret it.

Flagler Floors offers amazing quality and work. The best value and customer service I have ever had.read more

JKK Handyman Services

5.0

(3 reviews)

Very professional, knowledgeable about all kinds of repairs, personable, works very fast and is…read moreaffordable, highly recommend!!!

We had Patrick out this weekend to do some work around our home and we cannot say enough good…read morethings about him! He installed ceiling fans, towel bars, shelves, a flag pole holder, and a sign. He was very professional, did high quality work and is very knowledgeable. The price was a bargain for all he did. He and Teresa are so nice and we will definitely use them again! He's a veteran - so please support his business!!

Maid Right

4.6

(54 reviews)

I have hired several people and companies and people to clean my house in the past and they all…read moreseen to start out and do a great job, but eventually you can't even tell they were there. Not so with Amanda. She does a fabulous job, she communicates well, she's punctual, honest and does a great job. Her price is very reasonable and I highly recommend her if you're looking for housekeeping help.

Canceled our appointment four times and on the fifth, went silent. Never heard another word from…read moreher.

Daytona Irrigation

4.8

(4 reviews)

I had a cut irrigation pipe, wanted to change sprinkler head locations and add a hose bib to my…read moresystem. Aaron scheduled it quickly, showed up on time, completed the work thoroughly and the pricing was very competitive. Thank you!

Great communication & professional services, replaced entire 4 valve water sprinkler system quickly…read more& efficiently, recommended! Good guys!

Ergeon

5.0

(4 reviews)

Excellent experience with the video process. Pedro was knowledgeable and answered all my…read morequestions and concerns. I had a design laid out and a quote all within 30 minutes. Thanks!

I requested a quote and turn around time to add a gate to my property…read more Pedro worked with me over video call to map out and build my gate and fence as well as provided a quote. im still gathering quotes but the pricing are the same so the only difference will be how fast they can install it.

Factory Direct Windows And Doors

5.0

(7 reviews)

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

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Mike B.

1 year ago

I haven't been in this store yet but I have shopped at the sister store in Port Orange, Florida and I had an excellent experience. I need cabinets next and I live kind of between the two stores. I may take a peek into this store and compare the two. I believe they are under the same ownership. Good people read more

Josh P.

4 years ago

Missing some flooring found what we needed here good place

Floor Factory Outlet - flooring - Updated August 2026

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2 reviews that are not currently recommended

Floor Factory Outlet - flooring - Updated August 2026

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2 Floor Factory Outlet reviews that are not currently recommended

Why does Yelp recommend reviews?

2 reviews that are not currently recommended

Floor Factory Outlet - flooring - Updated August 2026

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