Went to Discount Carpet for estimate on 2 bedrooms. They saved me $900. over other stores!…read moreThe installers arrived on time, professional yet friendly! No breaks,, worked entire time. I'm so pleased. You will be also!!

Great selection, good prices, and excellent customer service. Used them to replace carpet in our…read moreMaster Bedroom. I used a different company to install other flooring and wish I would have used this company instead. They were efficient, communicative and reliable.

It was horrible. We have been using them for a decade for all our flooring needs however, when we…read moreneeded new wood floors/laminate put down in our bedroom and living room. They covered over a soft spot in the living room instead of replacing the wood underneath. They then left all of what they pulled up out in our front yard, and our said sons had to carry it off.. When I complained to the manager he basically said it was our fault for having dogs in our house. I will never use them again and now we have to find someone to fix the soft spot because they refused to come back out.

Extremely UNPROFESSIONAL, poor service. Bought flooring for our entire house build from them; they…read morehad an Installer they use name Troy. The installation was terrible, flooring was installed over debris that would have stayed there if I didn't make them "fix" it. Gaps everywhere, cuts too big and crooked. Troy was paid in full before we saw the final install. Contacted Floor Factory Outlet manager Bruce McConaghey; we were told FFO would make it right. Bruce continually thanked us for our patience. FFO sent a couple of their "inspectors" to inspect the floors in person. FFO then sent a "Floor Detective" to do an in depth inspection. The Floor Detectives finding was that it was faulty installation. When FFO was advised, after stringing us along for months and telling us the whole time that they would make it right; FFO manager Bruce McConaghey said "at this point in time, the issue is between you and Troy." They did absolutely nothing to resolve a problem that was caused by their installer. They falsely misled us by continually telling us they would make it right. The day after they received the Floor Detectives findings that showed it was due to faulty installation by FFO installer Troy, they emailed us that they would not be helping us any longer and that we would have to take care of it ourselves. I would NEVER recommend FFO.

I purchased 1200 sq ft of Nickel Grey Luxury Vinyl Plank from Discount Quality Flooring. They were…read moreable to get the flooring material in two days. I am very pleased with the flooring material. Pricing was very competitive with the big box stores with better quality.

We are replacing very old flooring in our home a room at a time. We started with the living room…read moreand hallway. I found the flooring I loved and the installation price was agreeable as well. Pete and Mike came today and did an excellent job. My new floor looks amazing!! I normally go by reviews when choosing a company. I'm so glad the lack of reviews didn't keep me from going in here. Great job!! Excellent customer service!! I will continue to use them for the rest of my projects!!

I had a great experience with Carpet one. The showroom has many beautiful options to choose from,…read moreand the overall environment is clean and inviting. Courtney helped during the whole process of renovating my condo and I couldn't be happier. I would use carpet one again and would recommend them to friends and family.

took big amount off money from my credit card without my authorization - never done any work.Never…read moreexperienced company taking money from customer wit giving invoice/ detailed invoice and work not done . We are going to sue them.Not registered with BBB why?

Who knew? Right here in Ormond Beach! The nicest guys to buy flooring from. We worked with Jim and…read moreMike to get the tile we needed. Amazing prices! Great selection! We had a few pieces of tile that were chipped in the corner. It wasn't problem at all, Mike made it right. Thank you!

Found a steal of a deal! This outift carries porcelain 12x24 tile at about half of what Lowes…read morequoted us

We had a VERY BAD experience with this carpet shop. From…read moreJessica (salesperson) to Mitch Law (Installer) Because of them, we have to replace all of our vinyl plank flooring. Mitch had his son Trevor and another kid do it. Apparently, they were not properly trained to lay the flooring. DID NOT READ DIRECTIONS Aloha charged us more for the whole thing. DO NOT GET ANYTHING FROM THIS STORE THEY WILL RIP YOU OFF

2023 I had them install vinyl plank in my home & the installers did not do the job right according…read moreto instructions, which was done by a 18 year, In 2025 the vinal plank started buckling . it is the installer fault , that only warranty 1 year The installer was Mitch Law that owns East Coast flooring. I have to have the whole house redone at my cost I would NEVER recommend them.

Needed only one room restored because of scratches from a office chair. Capers came in and did a…read moreexcellent job matching the flooring that was in the other rooms. They arrived on time every day and finished on schedule. Thanks Capers for a job well done.

Rude owner- I would never use their service! We had an appt. and we waited for them to show. When…read moreon one appeared, we called the office twice leaving messages on their machine .The next day the owner called claiming he was at our house and left a card and cursed out my husband. No card found and if he was at the house why didn't he call? He was completely unprofessional and rude. We own 3 houses in Ormond Beach and I will never call this business again.