Just don't bother! I will never buy anything from them EVER! First of all I really felt like I was wasting their time, I was only getting a small amount.
I had my invoice and on it, the manager wrote that install for the one room of carpet amount I bought was $80.77. I had to add a few yds of carpet because of how the installer measured. But it wasn't much. 6 SY. I didn't feel comfortable with the installer. He was negative from the get go. I asked the mgr to get someone else. He told me he had no one else. The others were putting carpet in a church. Well, what're you gonna do, you've got a deadline on getting this carpet installed. So today was the day. When the installer completed the job he informed me the minimum charge was $150.00.
I called the store, the mgr wasn't there, but Vinny Or Benny (a clerk)told me it's posted in his store that minimum charge is 150. My problem with the whole bunch of them is I think it's dishonest. If 150 is the minimum why did he make an effort to tell me it would be 80$. I expected to pay at least a third more, since I bought a third more carpet. 50 dollars isn't much, but feeling you've been cheated because you're 80 plus years old and alone, no one to support you, female at that it makes my blood boil. I did tell the installer Mo Moarhj I hoped he enjoyed it. I'm fairly certain there was a great deal of waste I paid for unnecessarily. The add on Insert was about a foot and a half up the wall. Seems like a waste to someone used to buying fabric for making clothes. There was a scheduling problem because of misunderstanding that part was handled fairly well. I learned a valuable lesson. I'll go to a firmly established store next time. Also, I don't appreciate people I don't know calling me by my first name. I felt disrespected when I got calls from the installer bellowing out "Hello, Joyce". I'm Mrs Gish! read more