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Floor & Decor

3.9 (151 reviews)
Open 7:00 am - 8:00 pm
Updated 2 months ago

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Explaining dye/lot numbers MUST match

They have NO knowledge of tile and what a dye/lot number means! I was to take delivery of 1400 sq ft today before it was off the truck I looked it over and there was 5 different lot numbers told the driver I wasn't acceptin it he called the store and i spoke with Danielle and Adam and both told me lot numbers don't have to be the same! SMH 20 years as a setter and I know that the dye/lot numbers need to all be the same! they were both rude and acted like I was wrong! please train your employees properly it's rediculous to act intelligent when your clueless

Catalogue
Andrea T.

I'm a woman of few words IMHO. Check on all three. Most importantly, a person named Christian. You are an exemplar when it comes to customer service. Selection: like a kid in a candy store Value: priceless (very competitive) Overall score: 4.88

Front Door
Marshall G.

First time here and my mission is floor trim/molding. They have a lot of everything but what I wanted was lacking. I need white. I need choices I need some thing that will complement the Shaker Doors in the house. I found 8 choices so close to each other as to be little options. I ll keep looking , this is my first stop.

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11 years ago

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10 years ago

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8 years ago

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11 years ago

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6 years ago

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4 years ago

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11 years ago

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7 years ago

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11 years ago

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9 years ago

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9 years ago

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7 years ago

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7 years ago

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10 years ago

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8 years ago

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10 years ago

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Ask the Community - Floor & Decor

Review Highlights - Floor & Decor

We bought tile for a new shower and floor and glass shower doors Dillon Long was fantastic to work with.

Mentioned in 60 reviews

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Bed Bath & Beyond

Bed Bath & Beyond

2.6(57 reviews)
3.5 mi
$$

This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

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Bed Bath & Beyond
Bed Bath & Beyond
Bed Bath & Beyond

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American Stone Fabrication

American Stone Fabrication

4.3(11 reviews)
4.5 miJulia Keen

We needed a small granite slab for our laundry room and Paul, and Taylor were so helpful in helping…read moreus select a slab-moving several pieces a rod for us. They also explained how best to secure it over the washer and dryer. Taylor and Paul came to our house to measure and explain how best to install it. We found the price to be fair and the service wonderful. We literally had it installed less than a week after selecting the remnant piece. They were so pleasant, positive, and kind to work with. Such a pleasurable experience.

We hired this company to remodel our kitchen and bathroom. You did a horrible job. We later…read morediscovered that the company was not qualified to do the job, nor were they licensed they were not registered contractors, with the ROC.. What you did was illegal. You received your ROC after the contracts were signed.That is illegal.The company also falsely represented their license during the legal proceeding status.This company warrents an investigation.Anyone that is not licensed with the ROC can only do a thousand dollars and under. Cabinets were installed crooked uneven and even upside down. Cuts in the materials were rough and misaligned and some parts were missing. The bathroom layout was off by 3 inches from the agreed design. When we raise concern, the company hired an attorney and we were forced to retain our own legal counsel. We attempted to resolve this directly but were unsuccessful. What they did was not only illegal, Tried filing a lawsuit against us. What they did was illegal. I just want others to be informed of our experience and to request accountability from the business.

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American Stone Fabrication
American Stone Fabrication
American Stone Fabrication

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Desert Rose Collective

Desert Rose Collective

5.0(1 review)
7.3 mi

An awesome spot! I went here a bit ago and I'm excited to go back when I need refills - I had used…read moreup a rose water toner and they easily refilled it (and it was cheaper than the spray bottle of toner had cost originally). I also picked up some things to try and knew I wanted to try the oil moisturizer they carry. I've fallen in love with it, and had thought originally it wouldn't work for me since I have combo skin but it's been awesome! I also picked up french clay to use as a mask and I've been really liking it, as well as one soap. My husband made a point to note that the soap I picked up here was his favorite in the house (it's mine too - it's slick and doesn't crack and get gross). I had brought some containers to use and it was a seamless experience since the owner is so kind and easygoing. I loved that I could look at her site beforehand too and kind of think about what to try (like the moisturizer I had scouted out and found out about refilling rose water toner online). I remember reading on the site that the owner tries everything out herself, and I feel like you can really see that in the things you get from here. I'm so grateful to have a store like this nearby that makes sustainable living easier without breaking the bank. Plus, the owner's dog and cat were in the store and so friendly on top of the super friendly owner. Now I'm just waiting to run out of laundry soap to come by and refill it! P.S. It's Alena! I couldn't remember your name, thank you Alena!

From the owner: One-stop shop for home & personal care items that are eco-friendly & vegan. Shipping, curbside…read morepick-up and in-store shopping.

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Desert Rose Collective
Desert Rose Collective
Desert Rose Collective

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Floor & Decor - homedecor - Updated May 2026

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