Experienced this place only once, on a very busy day, and only dealt with one employee (who seemed to me to be a manager of sorts.) That was enough for me. When asking about my 'potential' need for a new crank arm and a basic tune up I was met with a pretty brash response of "yeah you need a new crank arm and this bike is really old (08 Trek in great condition) so you need a big tune up - you're looking at about 150 bucks. so basically a whole new bike." What kind of response is that? I get it, you're a sophisticated bike rider and you're busy with more important people buying overpriced new bikes but come on now with that. They also never called me regarding that new crank arm they were ordering. Grove Street Bicycles in Jersey City quickly gained a customer after that. The one star is for the free tire pump outside the store I'm going to use any time I need it. read more

Excellent work great person great prices always bring my bike to FLOS YO GOTTA GO TO FLOS YO have bike accessoires crashed my bike twice and FLO fixed it like new read more

Bought a cheap bike to come to and from work for a summer internship, when the gears began to go out of whack. Took my bike in to have then adjusted and they did a wonderful job. Only need my gears adjusted, but now it rides better than ever. Cost $30 for a gear tune up, which may have been more than i wanted to pay, but it was definitely worth it. Dropped my bike off Monday, picked it up Tuesday. Store is small and full of expensive bikes and accessories. Not open sundays. read more

I have nothing but great things to say about Flo! This was the second time I brought in my bike here because my seat was stolen and they were extremely understanding and sympathetic because it is very common in Hoboken. I ordered the actual seat online but didn't realize that it doesn't come with all the parts necessary to install it. They fixed it within 1 day and charged me $25, which I believe is decent. I also had my axle fixed here before, it ran me about $30. Definitely recommend Flo for their service! read more

Bought a Peloton bike and they sent me defective cleats, so I was unable to clip into my (very expensive!) bike. I called Flo on a whim, unsure if they would sell indoor cycling shoe cleats, but figured it was worth a shot. They told me to bring my shoes and they would install the new cleats for me! The new cleats clipped right into my bike. I'm so thankful - excellent customer service! read more

Great Bike shop. These guys know their bikes. If you are considering buying a bike in Hoboken or anywhere in the area, you have to go here first. Every time I go into their shop, I know I am making a quality purchase. Highly recommended. read more

The mechanics at Flo On Wheels have been keeping our bikes good as new (literally) for more than 10 years. Anytime I drop off my bike for a tune-up, I can immediately feel the difference as soon as I start to ride it. Equally important, the customer service is outstanding -- great staff, personable, friendly, and we like how they remember us and and our bike's histories also. read more

I was literally just there today. I arrived at 4:55 PM. They were closing at 5PM. They switched out the cracked pedals on my bike with the new pedals that I had given them for no charge!. They took 3 minutes and gave me my bike back. I thought that I was going to have to wait at least until Tuesday. The owner and other employees are very nice and laughed with me as we looked at the Lexus LFA parked outside the store. Who would drive that with all the potholes in town! Anyway, there is one thing I will say. They may be expensive to some, but I think you get what you pay for. I payed $484.94 for a mountain bike there, but the quality is outstanding, besides the cheap plastic pedals which cost me 12 dollars to replace from amazon. I could not be happier! Another instance regarding maintenance, about two weeks after I bought the bike, I had an issue with my chain. Again they fixed my issue for no charge. I could be wrong, but I think free service is included in the price of the bike. I cheaped out twice with a mountain bike from walmart ( 200 bucks) and another bike from target (125) and will never again cheap out on bikes ever again. Both of those bikes lasted me 3 months because they cannot take the wear and tear of riding 3 miles on a daily basis to and from work. This is place the to go in my opinion if you use your a bike a lot and do not want to fix things yourself. JL read more

Flo on Wheels is by no means a large store. It's not even medium sized store. But Flo and his crew make up for it by by being incredibly knowledgeable and helpful. Even to a complete noob as I was when I was bike shopping last spring. They do have a decent selection of bikes for test riding purposes though and are willing to order in specific models for you if that's what you really want. Bikes purchased from them include a year's worth of free tuneups. The only downside to them is that they have somewhat inconvenient store hours. But otherwise, a great store for your biking needs. Plus they're the only dedicated bike store in the Hoboken/Jersey City area that I've been able to find. read more

FLO on wheels will have you rollin in no time! From solid suggestions to quick repairs - they are very thorough with EXCELLENT customer service skills. Ask for Jason- he'll make sure everything is taken care of. Large selection of bikes as well as scooters for toddlers. COMPLIMENTARY air // curbside :) read more

I wanted to think I could put my 6 year old's bike together and maintain it but I couldn't figure out how to adjust the brakes to get them working smoothly. I brought it into Flo on Wheels because 1) I was lazy and 2) I wanted to support my local bike shop. They basically told me that I should have let them assemble it for me to begin with -- if I was an insecure man, I would have taken offense to that. But they were right. Anyway, a day and just $30 later, my 6 year old has a bike that was cleaned up and all the major parts were adjusted. It feels like what a new bike should feel like! They pretty much only sell Specialized bikes which is why almost every kid in Hoboken has a Specialized bike. They had a couple of Dahon folding bikes in stock. If you want more variety, you'll have to go into NYC or out further in the burbs. But if you're not too picky and happy to get a reasonable quality bike, please support Flo on Wheels! Even if you decide to buy your bike elsewhere, I'd recommend Flo on Wheels for tune-ups and repairs. read more

Very good local bike shop. Offers lifetime maintenance for all bikes purchased there. Only carries Specialized. They do not oversell, and offer good advice for gear. A little slow with getting out of stock gear, but willing to put orders through for you. Excellent service. read more

These guys have the best customer service I've ever experienced! Flo and his crew truly go out of their way to accommodate. They really know their stuff about bike, trends and anything you want to know about the cycling world. Thanks guys, you ROCK! read more

Flo On Wheels - Bikes Near Me - Hoboken, New Jersey

Bought my bike here. Couldn't have been easier. They ordered it for me during the worst of lockdown, handled everything safely, and even threw in some free extras. I'd buy again here in a heartbeat. read more

Best Bike Shop ever!!! Cannot summarize it better. Was looking for a Specialize bike for my daughter and walked out not only with what we wanted but with additional perks and the best advises you can get from these experienced guys with regards to size, technique, features and security! This is now my preferred bike shop and I highly recommend it! read more

Bought a bike here two years ago and Flo and Jason were both super friendly and helpful. After the bike sat around for about a year, I took it back today for a tune-up and they took care of it for free! read more

Called in to ask about pricing for changing a tire, girl was clueless and passed me on to some dude who yelled at me that they were too busy and then hung up on me. A simple "sorry we can't cause we are swamped" is cool but they totally blew me off. Never had the chance to go and never will. read more

Couldn't have had a better experience. It's been 15+ years since I've ridden a bike and the thought of buying one seemed a little overwhelming. Within 10 mins of talking to me they had the perfect bike and related safety equipment selected. No confusing me with technical terms or too much detail about the bike's components. They're not pushy. In fact, they initially recommended a lower price point bike than I ended up buying. They also set me up with a baby seat so I can take my son on rides with me. Ordered on a Thursday 5 mins before closing, picked up the next day. A really simple and fast process. When I picked the bike up, they had me test drive it to make sure it's what I wanted. They also took the time to show me how to properly install the kid carrier to make sure it's safely and properly secured to the bike. You also get free service! Everyone I interacted with was genuinely interested in putting me on a bike I'd really enjoy. Took my first 1.5 hr ride the next day and could not be happier with my purchase. Highly recommend Flo. Will definitely be back. read more

Love this place. I was riding my bike and got a flat tire. I Walked to this place and they fixed it right away and explained everything to me. They also tighten up the chain on my bike. AMAZING costumer service. I Will definitely come back and buy one of their bikes. These guys are extremely knowledgeable!!! read more

Horrible first and last time experience, well actually almost first time experience - Walked away never to set foot on the store again. Why? Never felt my business was welcomed or even needed... "Too busy", "too much work", "can't this", "can't that", like there is no competition. Only asked for a simple 3 minute job that I can do myself but since I am visiting I don't carry that specific tool. A savvy business person would have definitely assessed me as a new customer and would have seized the opportunity for a long business relationship, not them. Serious about your cherished and expensive bike? Don't bother, go elsewhere. Will not mention the business that got the business but the difference is from here to the moon and they'll do the job while I wait - that is why they are the best in NJ. read more

Took me all of 3 minutes at Flo to replace a flat tire on my BOB double stroller. Bought a stroller lock as well and they set the code for me without even asking. Super convenient, fast and friendly! read more

The best bike shop in Hoboken (i know there isn't a lot) but i love the staff here. My bf lost the key to his lock and they helped him remove it (he ended up purchasing a lock for his bike from the shop even though he knew he could find a better price online); making things even better, they pumped air into my wheels for FREE! Too bad we're moving out of Hoboken, otherwise we would definitely be their loyal customers. We love supporting local business owners who provide outstanding service! read more

Exceptional service and products! They have a bike for every rider and do not try to push the expensive products. I have purchased a mountain bike, road bike, 4 kids bikes and a cruiser from this store with 100% satisfaction. Even when I bring my old bike in for a service, they never push for upgrades. This is my go to bike store! read more

Best Bike Shop! Amazing for family needs and myself as a serious triathlete. As a family of five w/ seven or eight bikes, Flo has sold &/or maintained them all for years. So sad that a key employee passed suddenly last year. read more

Fast and friendly service. Not price gouging, ever. If you special order an item it comes quickly. Highly recommend the shop

Not very friendly or helpful. Was looking for a road bike and immediately was told, "sorry only specialized bikes, $800 and above." Okay.... great... how do you know that is not what i need? How about a little customer service? I asked another question with again a short answer and no sense of, "I want your business." I don't know much about bikes, but I'm looking to get into cycling and want to "invest" in a bike that will last. I wasn't looking for a commuter. But oh well, Grove Street Bicycles was more than happy to help, earn my business and asked questions to see what I was looking for and what would be best for my needs. read more

Excellent selection and pricing of bikes. Their bikes are great and priced well( you can't get bikes of this quality for these prices anywhere. Excellent bikes. Customer service is HORRIBLE once you have purchased the bikes ( coming from the owner).You can tell just by the hours they are NOT open that this is not a shop who cares about the customers. I MEAN REALLY, NOT OPEN ON SUNDAYS, IN A PLACE LIKE HOBOKEN. And they don't open until 11, ridiculous. And they don't listen. I have back problems so I specifically asked for a handlebar extension, they put the wrong one on, but when I went back TWICE, to have mine exchanged, the owner was so rude and acted as if I was bothering him, now my back and wrists are Are so strainedb, I CAN'T RIDE. DON'T GO THERE UNLESS YOU only plan ON PURCHASING, THE OWNER IS NOT ACCOMMODATING , he's been in business this long because he's the only game in town. Go up to jersey city, no one wants to feel as if they are bothering someone after they pain 600. In their shop. read more

The bike technicians did a great job on my BMC after taking a fall. They delivered the bike back clean and true and didn't hit me with any unexpected up charges. Great price great service, would recommend to anyone in the area looking for a bike or service. Thanks guys. read more

Great neighborhood bike shop. We have been getting our "free air" there every week during riding season. Honest place, great customer service, moderately priced cool bikes and you are supporting a small local business. Doesn't get better than this :) read more

Very cool shop. Better yet...a really cool owner. Went in the shop looking for a mid-level bike. Good choices, Good prices. I would recommend this shop without hesitation. read more

Been taking my old bike for tune ups here for a couple years now, it rides like brand new every time! Highly recommended the magic they work. read more

This is definitely the place any serious bikers around Hoboken and Newport area should stop by. They have knowledgeable staff and a big selection of bikes. I am very happy with their services and the two road bikes I bought here. I would definitely recommend this place. read more

Free tune ups for life for any bike they sell you is amazing and totally worth buying a bike from there. Bike pricing is competitive - bought 2 bikes there - they do good work and keep their word on the free tune ups. We have two other bikes that I bought before moving to hoboken that they do an excellent job of maintaining. Parts are usually high end and pricey but the level of service is worth it. Also - they take amex read more

Superlative skill and service. I've been going to Flo for 13 years, and have been immensely gratified by the dedication, meticulousness, and integrity of the people working there. Some people have had issue with Flo on Wheels, so let me address some of those concerns. - One reviewer commented on how customer service is terrible. I have to disagree. For over a decade I've been coming to Flo for adjustments, tune-ups, diagnostics, and advice, and he has provided services far beyond anything to which I am entitled. Someone who adjusts your derailleur, gearing, spokes, and other sundry accoutrements for free several years after you've purchased a bicycle, is hardly lacking in customer service. Further, where other shops might offer perfunctory adjustments and services, no one has ever been as thorough in getting to the root of mechanical issues and ensuring that the bicycle is working properly. Flo doesn't just grease up a cup or bearing. He is (as mentioned) meticulous while going over the bike to ensure that things are working properly and safely. He goes above and beyond the call, and what other shops are willing to do. - Some people may be upset if Flo is occasionally abrupt, but I'd suggest that this has far more to do with how inundated the shop can be. While one cannot evaluate the specific incidents described in other reviews, I have spoken with Flo regularly for over a decade and have always found him patient, thorough, and amicable. There are, however, moments when the shop is deluged and the employees don't have time for extended conversations. And even then, Flo will be straightforward and tell me that he just doesn't have the time for a spontaneous tune up or conversation about Kantian deontology (both of which are pretty reasonable. You just can't expect someone to drop everything he is doing when inundated by work).... - One review complained that the wheel popped twice because it was the wrong size. Again not having empirical evidence here, one cannot evaluate the situation with complete objectivity. However, the description seems a little incoherent and confused. Tires don't usually pop if they are too fat. At the end of his protracted period of suffering the reviewer says that he still had plenty of tread on the tire. If it had plenty of tread, the tire was not popping from rubbing the frame. If the frame had cut the tire to the point of "popping" you wouldn't be using it because it would have been scraped into a mangled mess. (and if the tire were so chewed up by the frame that it kept failing, it would be utterly ridiculous to keep using such a mangled mess.) What the reviewer is describing sounds *far* more like the *inner tube* had popped, which results from sharp objects penetrating the tire, or from pinch flats -- where the inner tube ruptures from a failure to pump the tires adequately. Before blaming Flo I'd have to wonder whether 1) this person understood the difference between a tire and an inner tube; 2) the difference between tire failure inner tube popping; and 3) the causes of why these different failures occur. It sounds like he's blaming the fatness of the tire for inner tube problems, and isn't making much sense.... Was the reviewer aware of the tire pressure, and had he taken adequate precautions? Tires have to be pressured precisely and pumped before virtually every ride. - As for complaints about the prices of the bikes, those are simply frivolous. The prices of bicycles are determined largely by the companies that make them, not by the stores. If some people may hypothetically inflate their prices, Flo does not. Aside from that, I bought an affordable commuter bicycle as well as a higher-end road bike. He does have expensive bicycles but he also tries to provide a few affordable models as well. A bicycle from Target is a piece of junk and the inferior materials utilized shouldn't even be made into something that moves on a roadway. Don't blame Flo just because you prefer cheap junk to a decent instrument.... Flo has integrity, cares for his customers, and is incredibly dedicated. That's why I'm recommending him.... JSP, avid Cyclist read more

We normally ride road bikes, but decided to ride our hybrids for the first time in two years. We committed a cardinal sin by not bringing tubes or a pump that is compatible with schraeder valves. We rode from the Fort Lee area down the Hudson River Walkway. When we reached Hoboken, it happened - a flat tire! We were about a mile from Flo on Wheels and walked the bike there. Everyone in the shop was very helpful and friendly. Within 15 minutes we were good to go - equipped with everything we would need in case of another flat (which didn't happen, of course!). read more

THE BEST SMALL BIKE SHOP IN NEW JERSEY! I love the people at Flo! Flo himself is usually there, and gives great advice about bike repair, and new bikes. They also do FAST turn around when I have a blown out tire, or something small goes wrong with my bike. I have used them exclusively for years to take care of my bike needs, and I don't know what I would do without them. read more

Best place to get kid's scooter and helmet! I just purchased my 2.5 year old daughter's first scooter and a helmet and the service was exceptional. Flo was so helpful and friendly. He helped us find a helmet that fit my daughter's head comfortably and that she liked wearing (her last helmet that we bought online never fit properly and he helped me understand the importance of not just the size but the shape of the helmet). He let her try out the scooter around the store and she was so excited (he honestly seemed equally excited at how quickly she was figuring it out). He talked to me about all the different options and gave me some excellent advice about buying her next bike (she currently has a small balance bike and essentially you want to continue that same practice - get a bike where their feet touch the ground so they learn how to balance and don't have to rely on training wheels). I was buying the scooter as a Christmas present so I purchased it that day and was going to pick up another day. I called an hour before I came back and he put it together and put it back in the box and it was all ready to go when I showed up. Plus, they put a sticker on the scooter and will fix it whenever you have a problem. Flo on Wheels is exactly the reason why we buy local - friendly and helpful service and lots of good advice. Added bonus - it is uptown Hoboken so there is tons of parking nearby. We will definitely come back. read more

I purchased I Bike from Flo a week ago, and it was one of the best experiences that I have had ever. I did not have a great knowledge about bikes, he took his time and helped me out. Earlier that day I also looked at other bike shops around the area and when I went back to flo later that day not only did I know I made the right choice he gave me a cheaper deal than any other store in Manhattan or Jersey City! My tire popped today and I went to have it fixed and he knew the bike was only a week old, replaced it for free for me! I have never been into a business that treats you that well and values your business so much! If you are considering a bike this is the place to go! Recommended without hesitation. read more

This store is a little dated; it's small, dimly lit. On the other hand, they make very good use of the space, and I walked in and got what I needed very quickly. I bought a tube from them and a pair of gloves. The woman that helped me (the owner?) was more than happy to go out of her way to find the right type and fit of gloves I actually needed, which is a bonus of a smaller shop. They are more family focused on the retail side it seems; the reality is that the demographic of Hoboken is children, so it's all about kids bikes right now. They have to make due with what space they have, and I'm glad that I have a pit stop option here in Hoboken. Seems like a fine place to take your bike to get serviced. No non-sense. Good shop. read more

I had two bikes tuned up there, after several years of riding without much maintenance. Both were done within a couple of days (at the busiest time of the spring, also), and I was really impressed with how well they rode after that. As good as new, if not better. I remember that the price was about $100 per bike, which I thought was expensive, but it was overall a very good experience as the people I spoke to were quite nice. read more