Highly recommend this business. We drove from Washington state to visit family and added on a stop…read morehere to see an ad in RV trader. It was great to work with Andy Griggs, Mason Mendoza, Stacy and Gary. Professionals, straightforward - we are very pleased with our purchase. The dealership is located conveniently in the Dallas/Ft Worth area. Lots of inventory. Our trailer was clean and we received helpful instruction for our first time experience. We love our Wolf Pup!

Great experience. Not pushy. had the camper I wanted at a great price. will be back in the future.read more

I have been searching for an RV for four years. In that time, I've found two that had that which I…read moreneed, but one was clear across the country AND out of my budget, and the other one was out of my budget, AND gone before I could blink twice! A friend and I had brunch, one Saturday, and afterwards, I decided to go look at RV's, and she's went along. I walked in to McClain's RV, and gave Stephen Maxwell my list of particulars, and after four years of searching, they exactly what I needed, and even more than that for which I had hoped! It was even more beautiful and practical than I could have ever expected! Stephen Maxwell, Aiden Jones, and Richard Harrison were all very helpful and kind, and made the, seemingly, impossible, actually happen! Stephen and Aiden even prayed with me! Caleb, in Parts, and a technician whose name was Chris, if I remember, correctly, were exceptionally kind, as well, and very helpful. They are both, tops, in my book! I had a many questions, and Stephen was very patient. He always took the time and effort to do the necessary investigation to help me. I am very grateful to everyone at McClain's RV for all of their help and effort to get me into this lovely RV! It's a used RV, that, I think wasn't used all that much! It's in pristine condition! I've had it, not quite a month, so far, but everything seems to be absolutely lovely, and I am just amazed and thrilled with my RV! A great big thank you to everyone at McClain's RV, but, especially to Stephen, Aiden, Richard, Caleb, and Chris! If you're in the market for an RV, head on over to McClain's RV, in Fort Worth. Everyone will greet you, and make you feel welcome - they remember your name, even after a few weeks, and they sell terrific RVs!

I would strongly caution anyone considering doing business with McClain's…read more What should have been an exciting RV purchase turned into an ongoing, frustrating, and completely unacceptable experience. From the beginning, there were serious concerns around transparency. I was upsold on parts that were already installed on the unit--this was later confirmed, and I had to go through the process of getting one of those items refunded. I was also pushed to purchase a solar setup that was already installed on the RV. These are not small oversights--they are major red flags. The most serious issues, however, have been with financing and payments. I was explicitly told that McClain's would be covering initial payments due to delays on their end. Not only did they fail to properly execute those payments, but I later learned from my lender that attempted payments were declined, resulting in my account being placed in a past due status. To prevent further damage, I made the payment myself--only to then be contacted by McClain's attempting to collect from me directly for that same payment. I was also asked to reimburse them for payments they claimed to have made, which, according to my lender, were never successfully processed. On top of that, McClain's failed to properly finalize our financing application, which resulted in additional, unnecessary credit pulls. Our credit was hit again, and our score dropped another 30 points due to an issue entirely on their end. What's most disappointing is that I have now asked--multiple times--for clarification and resolution on why I was being asked to make payments for amounts that were never actually paid, and I have provided proof to support this. I have yet to receive a response. At this point, the lack of accountability is just as concerning as the mistakes themselves. This situation should have been handled immediately and professionally. Instead, I was given no clear communication, no statement, no explanation--just a demand for payment with no runway and no acknowledgment of their errors. They allowed the account to fall past due due to their failure to finalize and process things correctly, and rather than going above and beyond to make it right, they have left me to deal with the consequences. To add to this, my husband is a disabled veteran, and this situation has created completely unnecessary stress and strain that no family should have to deal with--especially over issues that were entirely preventable. This entire experience has been disorganized, stressful, and completely unacceptable. It has required hours of my time to correct mistakes that should never have happened, and it has put my credit at risk due to their lack of accountability and follow-through. At no point should a customer be put in a position where they are cleaning up financial errors made by the dealership. I would never recommend McClain's to anyone. Proceed with extreme caution. If this is how they handle financing and customer accountability, I would strongly advise anyone to think twice before trusting them with a purchase of this size.

We bought a Flagstaff Classic from this Dealer and had warranty issues from the day I took it home,…read moreI opted to call the Manufacturer to get the ball rolling because the Service advisor that wrote up the warranty issue quit a week after my purchase without following up with the manufacturer. I took the RV back and they fixed all the issues in a month. Rv dealerships are in a bad position because most manufacturers are putting out $hit products and they have to take up the slack. They've got too much work and sub-par low wage grunts who aren't anything but glorified gas station attendants. The salesman have no incentive to tell you what a crappy product you're buying because that would put them out of a job and far be it from them to actually have any semblance of moral turpitude. The rv industry has taken the fun out of camping and the dealers are the ones enabling the bad industry by selling an inferior product they know is going to fall apart.

If you purchase a RV from Blue Compass it will be the worst mistake you will ever make. Their…read moreservice department is totally incompetent. The service advisor Chis be cautious of him. he is a total lier and the service manager is a total prick. without going into specifics on my experience with them just trust me don't buy a RV from them.

Bait n switch Got Price locked in and then they came back…read moreand said my cover had to have a bar on it and the bar was a hundred and nine dollars after the fact. I had over four hours Drive. I come back with a trailer eighty five hundred dollars that I did Did not spend with them because of fifty dollars. I'm telling you guys. These people really suck hard. This was in Kaufman texas

We've been customers of Trailers Plus for six years, have bought two trailers from them, and have…read morehad repair work done with them numerous times. Up until this year, we've been very happy customers. We've referred customers to them. We haven't even LOOKED anywhere else for our trailer needs. But that all changed this year. In February, I ran over a large piece of tire and it kicked it up and caused damage to the stone guard and a panel on my trailer. I called Trailers Plus to get a quote and schedule a repair. They had me text pictures. The next day, I still didn't have a response, so I texted again. I had to leave town for another show. When I got back a week later, I still hadn't heard back, so I called and emailed. I had to leave town for another show. When I got back (two weeks after the first contact), I called again. They sent a quote and told me that it would take a week or two to get the parts, and less than a day to repair. Two weeks later, I hadn't heard back so I emailed and called for an update. They still said the part was due in soon, and I was welcome to bring the trailer in and drop it off. I dropped the trailer off a few days later and left it there for two weeks. I made it very clear when I would need it back, and they assured me that it wouldn't be a problem. On the day before my next trip, I went to pick up the trailer. It wasn't ready. They still didn't have the stone guard. And the manager told me that the repair guy no longer worked there, and that they had no way of repairing it anymore. This was SIX WEEKS after I initially contacted them, and a full month after getting a quote. I started researching alternatives, but had a hard time finding any place to repair it. Carry On (the manufacturer) was no help. They won't sell to consumers (nor to most trailer repair companies). I was out of town a lot, tied down with big projects, and unable to pursue it. In August, I contacted them again and was pleased to find that they had a new repair guy (and a new manager). They would now be able to repair it. But the process had changed. They would send me a form that I had to fill out and fax back. Their call center would call me to collect a 50% deposit on the parts. Then they would order the parts and schedule the repair. It turned out much more complex than that. I had to call multiple times to get the form sent. Then I had to call multiple times before their call center called me. The cost of the stone guard more than doubled from my February quote to my August one. I was told 1-2 weeks to get the stone guard. After a couple weeks, they told me that the stone guard would be in the following Thursday. I was going to be out of town, so I scheduled the repair for the Tuesday after that. I showed up on Tuesday, my one day back in town between trips, when I'm under a lot of pressure to get everything done before I leave again. Except I didn't realize they didn't open until 11am. So I waited a while, then ran an errand nearby, returning a little after 11am. When I went in, the manager was watching what appeared to be a company webcast about customer service. (Oh, the irony.) I had to wait. Finally, the service tech came out and wanted to go outside to look at the trailer. I walked out with him, and he told me that they didn't have the part yet. I WAS FURIOUS! I've been dealing with this for SEVEN MONTHS, had made multiple trips in, had left the trailer for two weeks, had dealt with two service techs and two managers, had wasted HOURS trying to get it resolved, had jumped through their hoops to get the order placed a second time, had an appointment, and they couldn't even let me know that the part wasn't there before I wasted yet another trip in. I lost my temper. I raised my voice. I told them how ridiculous it was, and everything I had been through. The manager got upset with me as well, and told me I couldn't treat his employees that way. If they're going to treat customers this poorly, they REALLY need to get customer service de-escalation training, because the manager only inflamed the situation. I went home, fuming. The next day, after I had cooled down, I talked again with the manager. I apologized for losing my temper and made it clear that I wanted to go forward with the repair. I was told that the part would be in the following Thursday. Thursday came and went, and no call. I called the manager again, and he said that his boss wasn't sure he wanted to do business with me anymore, but that he would talk to him. I called back again about a week later to find out what the status was. He said that he had cancelled the order, and that they would no longer do business with me. They may have cancelled the order, but they didn't refund the deposit on the parts. I had to dispute the charges with my credit card company. I called the corporate offices to let them know about the situation. They weren't interested. I WILL NEVER DO BUSINESS WITH TRAILERS PLUS AGAIN!

Kimberly was very thorough and informative she was very…read moreprofessional and timely We appreciate her service

A huge show out to Sam for taking care and repairing our inverter for us. Been a long time since we…read morehave received the service that Chris the SM and Sam and Ronald provided at the Texas store They scored a 10

We just got home with our Lance 1685 after having some work done, and I'm happy to say we are very…read morepleased. Bought our Lance from them at the end of 2020 at a good price, but the service we have received has been top notch. The owner and staff have shown great integrity and knowledge. Dewey, Jay and Sam really know their stuff. We would give them more stars if we could. Chris and Bren Reynolds.

My husband and I purchased a 2019 Flagstaff 176 LTD camper here last summer when the 2019s came…read moreout... we got ours at a great price and it's exactly what we wanted. If you are looking for great service and a great product... get it here

I recently found my rear air conditioner in my Motorhome was under performing compared to the other…read moretwo roof mounted units, all three units are Coleman Mach 15 models - after doing some troubleshooting I found this particular unit that also has a heat pump utilizes a different Coleman-Mach Firefly Controller than those without heat pumps. After looking online at a number of RV Part Suppliers I came across United RV Center and they had the exact replacement part I was looking for in stock with a host of shipping options which were all priced pretty reasonable - They have a wonder online store that is very easy to navigate, once I placed the order I immediately got an order confirmation email, within a few hours I got the tracking information and then a delivery confirmation once the part arrived. This was a seamless transaction and I really appreciated the frequent communications and updates. This is definitely a resource I will use again in the future and one I highly recommend if you're looking for a reliable supplier for all your RV needs....

I ordered a simple part, a wire, for $65 and paid $28 for UPS Ground. It still took 7 days to…read morearrive. Turns out they take up to 48 hours just to ship. And customer service? Crickets. No response to emails. Totally unacceptable. I'm not doing business here again. Update, so after 2 weeks of fighting, they refunded me only $40 of the total $100 although it was returned unopened and next day. You DO NOT want to deal with KEVIN MCCOLLUM or DALTON BROWN. Very bad company to deal with. Will not happen again

I left a Google customer review for Vogt RV Super Center last year, and their team has absolutely…read moreearned a second one. If you haven't trusted them with your RV needs, you are truly missing out. On Friday, July 3rd, my wife and I were on the highway towing our Black Series HQ21. Suddenly, the travel trailer started to violently sway back and forth so much that it crossed into other lanes. My heart was racing as I finally gained control, pulled off at the next exit, and drove straight to Vogt RV Super Center. I was visibly shaking from the ordeal when I explained the situation to Sara K and Lindsey, with two technicians, Greg and Juan, listening in. I told them our trailer had never done anything like this before. Without even asking me to set up an appointment, Sara K spoke to Greg, and they immediately walked out to my trailer. Within 15 minutes, they had made their assessment, brought out their tools, and got straight to work. I couldn't believe my eyes: Sara K and Greg were on their backs on the scorching asphalt--it was over 90 degrees outside--fixing the problem while Juan assisted. Another 15 to 20 minutes later, everything was completely fixed. Because of their incredible dedication and quick action, my wife and I were able to safely complete our journey to our property in Oklahoma. I want to send a heartfelt THANK YOU to Sara K, Greg, Lindsey, and Juan for providing a great customer experience. There was no charge for the repair. This level of care reflects directly on the fantastic leadership and vision of the two service managers, Cliff and Steven. Great job, gentlemen, keep up the excellent work pouring into your team on what really matters! Your friend,

I've been fortunate to own a Storyteller Overland Mercedes Sprinter van for several years purchased…read morefrom Vogt Fort Worth. As a manufacturer - Storyteller has made efforts to change perceptions about the RV industry and its dealer network by building a very-high quality overland vehicle, creating a community around it and standing behind its product. These things are easy to say and print on a flyer - but from my initial buying experience, handling warranty work and general vehicle support - Vogt RV Fort Worth is excelling in this initiative. It starts with great people. From Aaron Vogt to Alexandra Jones and on the service side with Sara Shipman and service advisor Jeremy - this group is 'team consumer' and puts effort into communication and high-quality work. Special shout out to Sara Shipman - she is the real deal. A genuine advocate for quality work outcomes and a fierce advocate with her dealer and parts network to make things happen and happen on time. Sara is a big reason we continue to bring business to Vogt. Vogt has great special events, a growing offering of accessories and aftermarket upgrades and brings the good vibes and fun atmosphere - give them a look!

Thank you John of Camping World Fort Worth!…read more I called the parts department earlier in the day looking for an item. The Camping World nearest to us didn't carry it, but the Fort Worth store did. John said they had it in stock and we headed that way. John helped us learn about installment, answered a few of our questions, helped us make a decision on which item might be best to purchase in our situation while giving different scenarios for each item. What a nice and knowledgeable young man! Thank you to John of Camping World Fort Worth for helping us find and learn about our purchase!

DO NOT TAKE YOU TRAILER HERE FOR ANY KIND OF SERVICE IF YOU VALUE YOUR TIME AND/OR MONEY…read more They won't take your calls They won't call you back They won't give you updates They won't keep up with the parts they order They won't order replacement parts for the parts they lost They won't coordinate with the OEM They put warrantee work on the back burner They won't get any of my business ever again Six weeks of pure hell - wish I could give them zero stars Hate to give a bad review of anywhere but I am trying to make sure no one else gets treated the same.