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    Blue Compass RV

    2.2 (33 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Blue Compass RV

    RV repair

    Blue Compass RV Photos

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    1 month ago

    Terrible communication!! They ignore our requests and concerns, and won't fix their mistakes.

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    4 months ago

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    9 months ago

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    11 months ago

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    11 months ago

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    6 months ago

    sloppy careless work. damage your trailer more than they fix every time you have it in for service. Don't return calls. won't be back!

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    8 months ago

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    6 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    Poor customer service. Bought a brand new alliance rv from them with broken parts and they still have not gotten them in yet

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    3 years ago

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    6 years ago

    Wonderful place! We needed a part and the parts manager was a helpful nice young man!!

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    5 years ago

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    8 years ago

    Janice do a wonderful job on getting the camper we wanted she went above and beyond her normal job to get us happy

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    9 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    8 years ago

    To bad there are no stars. CrossRoads doesn't stand behind it's product. Hire a lawyer when you buy from here.

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    9 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Blue Compass RV

    Review Highlights - Blue Compass RV

    If that is how they treat their customers before they take ownership how would they treat me if I had any problems or repairs after purchase?

    Mentioned in 3 reviews

    Read more highlights

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    McClain's RV Superstores

    McClain's RV Superstores

    (94 reviews)

    I would strongly caution anyone considering doing business with McClain's…read more What should have been an exciting RV purchase turned into an ongoing, frustrating, and completely unacceptable experience. From the beginning, there were serious concerns around transparency. I was upsold on parts that were already installed on the unit--this was later confirmed, and I had to go through the process of getting one of those items refunded. I was also pushed to purchase a solar setup that was already installed on the RV. These are not small oversights--they are major red flags. The most serious issues, however, have been with financing and payments. I was explicitly told that McClain's would be covering initial payments due to delays on their end. Not only did they fail to properly execute those payments, but I later learned from my lender that attempted payments were declined, resulting in my account being placed in a past due status. To prevent further damage, I made the payment myself--only to then be contacted by McClain's attempting to collect from me directly for that same payment. I was also asked to reimburse them for payments they claimed to have made, which, according to my lender, were never successfully processed. On top of that, McClain's failed to properly finalize our financing application, which resulted in additional, unnecessary credit pulls. Our credit was hit again, and our score dropped another 30 points due to an issue entirely on their end. What's most disappointing is that I have now asked--multiple times--for clarification and resolution on why I was being asked to make payments for amounts that were never actually paid, and I have provided proof to support this. I have yet to receive a response. At this point, the lack of accountability is just as concerning as the mistakes themselves. This situation should have been handled immediately and professionally. Instead, I was given no clear communication, no statement, no explanation--just a demand for payment with no runway and no acknowledgment of their errors. They allowed the account to fall past due due to their failure to finalize and process things correctly, and rather than going above and beyond to make it right, they have left me to deal with the consequences. To add to this, my husband is a disabled veteran, and this situation has created completely unnecessary stress and strain that no family should have to deal with--especially over issues that were entirely preventable. This entire experience has been disorganized, stressful, and completely unacceptable. It has required hours of my time to correct mistakes that should never have happened, and it has put my credit at risk due to their lack of accountability and follow-through. At no point should a customer be put in a position where they are cleaning up financial errors made by the dealership. I would never recommend McClain's to anyone. Proceed with extreme caution. If this is how they handle financing and customer accountability, I would strongly advise anyone to think twice before trusting them with a purchase of this size.

    The Ft Worth location is easily accessible off I-35. They have a Nice manager and sales…read morerepresentative named Author. I plan to buy a Class B from them.

    Motor Home Specialist - Our new 2025 Fleetwood Discovery LXE Dream Coach!

    Motor Home Specialist

    (244 reviews)

    Everything in labor is excessive. They don't tell the customer the labor cost is a minimum of a…read morehalf hour per item not per hour like the sign reads. Be fore warned how they operate. NOT 200 an hour. Very misleading.

    Motor Home Specialist (MHSRV), of Alvarado, put a whole new…read moreroof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! Needless to say, I did not take the motorhome back to them so that they could charge me another $19,100 to do another sub-par job. The shop I did end up taking it to, Quality RV Solutions, also in Alvarado, upon disassembly of the damaged roof, discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary rubber contact cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Motor Home Specialists talked a good game, took their sweet time and charged handsomely for their work; sadly it was incompetently done and when it failed they would not stand behind it. I recommend staying well clear of Motor Home Specialists; I will be taking them to court.

    Holiday World of Alvarado - Alvarado Team

    Holiday World of Alvarado

    (50 reviews)

    Had a very positive experience at this Holiday World in Alvarado. Was in the market to upgrade a…read moretravel trailer. Swung by here on a whim to see what they had and glad we did. The day we stopped by this location was short handed because of a RV show in Dallas. Went out of their way to find someone to help us and made sure we had an employee with us to show what we had come in for. It was a great team effort for those that were there. First to help was Amanda the Service Mgr which was nice because could answer more technical and maintenance type questions. When she had to take care of something in maint., Franny who is in sales showed up to show us rest of what we came to look at. At one point a service tech was called out to answer a question. Settled on a used 5th wheel which was in good shape but had a few things we wanted fixed and they even noticed a few items. Made a detailed list of items and had a call after we left for any clarifications, anything we thought of later or may have left off the list. Had grandkids with us on one visit back to look at camper again and start the deal in progress. Sheila did an awesome job of helping keep the gkids occupied by coloring with them so wife and I could devote time to taking care of business. Spoke with a tech and several others in service and parts about a hitch. Went through several and with their information was able to make the best decision for us. Ramon in finance was very nice and enjoyed talking with him while finishing paperwork. Franny was with us through the delivery process and went through everything on the list to make sure was done to our liking. Got a good walk through with a tech who was able to explain things about the camper and answer questions. Tech who installed the hitch came out went through the process of hooking up the camper and explained well how to unhook. All during this time Franny had cleaner and a towel and was touching up a few things and made the camper sparkle like a new one. To me, this Holiday World location has a great team that works together and keeps the customer in mind. This is our fourth camper and wished we had come here for the 3 previous ones because Holiday World was that much better of an experience. When time to get another one hope that Franny is still there as well as the rest of the team. Don't typically give 5 stars unless absolutely deserve it and for my experience with Holiday World they earned and deserve it.

    I have been over 4 months now trying to get the promises made at purchase done. We have received…read moreevery excuse in the book to no resolution. They each time I call, agree it has taken way too long and will get it done immediately to no avail. We paid for a fairly high priced super c coach with promises to be taken care of within 3 weeks. The parts department guys came in to measure the sofa that was to be changed out, took pictures of the color and was told it was ordered the day we picked up the unit. 2 weeks later with all kinds of questions so they could get the sofa ordered. It was never ordered. When it did come in, it was dark chocolate brown and our unit is more of a light tan. After more run around and excuses they ordered another one. Same issue. 4 and a half months later they will not answer my calls but do usually eventually call me back with no resolution. If you buy from this bunch, make sure the unit is 100% as you want it because they are not likely to fix any issues with it.

    National Indoor RV Centers - Dallas - Traded in our 2022 Cornerstone for a 2025

    National Indoor RV Centers - Dallas

    (52 reviews)

    We own a Newmar 2023 Dutchstar, and recently coordinated with Service Advisor Pete for our Annual…read moreMaintenance, roof Install of our Starlink, and a handful of nagging problems. We found Pete to be extremely professional, relational, responsive, listens to the customer, and ensures that the work is done to the customers satisfaction. On our departure day(12/03/2025), one of our repaired basement doors had a glitch and was malfunctioning. The original tech was not available, but Pete said he'd figure it out. Within five minutes, he and a service tech named Paul walked out to our Coach in the campground, and Paul got on his back and went to town on the door. It was clear that he was working on another rig when called, but immediately jumped in to help. The strut was replaced, the door was adjusted, and we were on our way. NIRVC is not the cheapest place around, but if you're wanting the job done and done right, it's worth it. Well done, especially Paul for going above and beyond, and we'll continue to support NIRVC. Respectfully, Dan and Jennifer T.

    We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

    Blue Compass RV - rv_dealers - Updated May 2026

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