PO 031225090005 Got…read morethe the issue with the vehicle corrected in a timely manner. Also, customer service is always good.

!!!! TERRIBLE SERVICE, STAY AWAY!!!! Took service truck in for a state inspection, transmission…read moreservice, and one mud flap. Rush truck Center held onto the truck for over two weeks claiming they didn't have an open bay, mean while I could log into my in-cab camera and see that it was sitting in a bay for over a week, then they said it needed batteries even though I had replaced them less than week before taking the truck to Rush truck center. Then they came up with a story about a check engine light even though I drive the truck 60 hours a week and never have a check engine light. so the mud flaps cost $380 to replace with two techs doing the work, and $1784.00 to replace 3 batteries that were not bad (had them tested at interstate battery) with the other repairs they made up for a grand total of $4,512.00. To top it all off there was a giant grease glob left in the middle of my drivers seat, the techs and service writers at this shop are incompetent, crooks, and liars do not spend your hard earned money here.

best auto parts store in dallas!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

parts for every car at a very affordable price ! also great customer service ! especially from…read morecesar !

My son bought 2 batteries from this location when he was out of town traveling and ended up only…read moreneeding 1. When he got home, he could not find the recipe. I called this store and the store manager Terry was extremely helpful. He was patient and understanding with me. He took his time and found the receipt that we needed to return 1 of the batteries here at home and sent it to me. I could not have asked for better customer service!

We had an issue with our car starting and brought our battery here to be tested. They were very…read morequick to test the battery and offered to charge it (even though it had literally 0% charge left on it). We did get the warning that it wouldn't last long and would definitely require frequent jumps unless we changed the battery out. We hadn't looked at any deals, but the rep who helped us was able to find a coupon for us to knock the price down a bit.

Stopped by to purchase battery cleaner and I was assisted by Eric. He was able to clean the…read morecorrosion off my battery and check it as I've been having issues. He was very friendly, knowledgeable, and helpful! I will definitely return here, if needed, in the future.

I had only called this O'Reilly Auto Parts location. I never physically visited. However I have to…read moresay, Danny's customer service (over the phone). Was simply AMAZING. Danny not only listened to me talk about the issues I was dealing with (car wise). He spoke highly about another man named Melvin. Who just so happened to be a Mobile Mechanic. Danny gave me Melvin's number and he answered when I called or maybe I had to send him a text. Nevertheless Melvin let me know that he's a RELIABLE, Trustworthy, and decent person. He told me, He'd be able to come and see what was actually happening with my ride. Because he was gonna be in the area. Twenty minutes later Melvin was calling to let me know he was outside parked by my ride. That's what's lacking in today's society. There's so many weasels out here in the world. He explained to me what was actually going on with my car without charging me $179 like Christian Brothers had done a few days before still Smdh about keeping that appointment. It's definitely a learning experience for me as a woman. Never jump to go to the first mechanic without searching around for possibilities. Thanks to Melvin I didn't have to spend $4000.00. I'm thankful for his Service and Knowledge of mechanics. If you're ever in need of a reliable, honest, and professional person to work on your car without charging crazy Assessment fees, and off the wall Diagnostic fees. Then Melvin's the guy...tell em' I sent cha. Lol

Walked into this store on a Saturday around noon and stood around waiting to get helped for about…read more10 minutes. For whatever reason, the 3 people at the counter were either asking lots of questions or were getting a lot of information from the sales people. It was ridiculous. So I finally get up to the counter and I ask them for the part and they show nothing. The computer returns something to the tune of "no parts exist for this search." So I stood in line for nothing. *sigh* Then I go back later because I need a tire patch kit. I stand in line again, waiting to check out and one of the staff says, "if you're waiting to check out, she'll get you over here." So I get out of line and stand in line by the indicated counter-person. As soon as she's done, the guys in the line I was just in, come and walk in front of me to talk to her, because she speaks Spanish and the one they were waiting on doesn't. *sigh*. Why I even had to switch lines in the first place is beyond me. The service is slow here. At least the lady at the counter apologized for me waiting so long. That's some consolation and that's why they're getting 3 stars instead of 2.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Sold me a truck can't use. Pretty simple to provide a title application receipt! Never will do…read morebusiness with this company again.

We were looking for an S Cam part for an older truck. Called our local Kenworth and they ordered…read morethe wrong part. They gave us a new part number but they couldn't get it right away. Another local Kenworth Dealership said the Dallas Kenworth had the part we needed. So we called and talked to Willie in parts. We gave him the part number and he had it in stock. He overnighted it to us. But, again the part was wrong. We called Willie and he looked it up to find the original Kenworth had the part number wrong for the second time. Willie had us do a 3-way call with the original Kenworth. He got them to order the correct part number for us with no additional shipping charges plus an even exchange. I can't tell you how nice it was to deal with an employee you knew what they were doing and went above and beyond to help us out. Thank you Charles "Willie" Williams You are a 5* employee. I hope your dealership recognizes what a valuable employee they have.

Lets face it, when a retailer finds out you are not making a purchase at the time you are there,…read morethey loose interest big time. I've even heard, come back when you can make the purchase and we'll set things up for ya! Not the case at 4 Wheel Parts Dallas. Michael was quick to get my appointment made, up on the lift and questions answered and followed with "when you get ready, we are here"! And I will! Now I can prepare and get er done!! Thanks 4 Wheel Parts!

I am not a cat person, at best all I know how to do is drive haha…read more So receiving the help and information I was granted today was so huge and I am so grateful for it. Even more so the job well done! I want to Personally Thank DAVID!!! I wasn't in line more than two minutes before you acknowledged me and helped me out!! Yall are my new go to no questions! Amazing customer service from everyone there!

Very good.prices and.good.qualiy parts.on.all they sell.great service and friendly staffread more

Every time I've been here, they've got what I need at a great price! It can be a zoo, but they're…read moregood people!

Today March 26, 2026 , a hot day, mom & daughter dealing with hot weather, we had no windshield…read morewipers washer fluid, our windshield was dirty so decided to stop by O'reilly Auto Parts on O'Connor to get the fluid. Daughter got off, purchase the windshield washer fluid, me being mom decided to exit the truck to add the fluid. At same time Carlos passed by with a customer, he noticed me and right away opened the hood and assisted adding the washer fluid. So a Huge shout out to Carlos Chapman , not only was he a gentleman, he was very professional, handsome & polite, we don't get that often, so I'm very pleased to write a wonderful review, I've dealt with customers many years and I believe that no matter the situation, the customer is always a priority & that's exactly what Carlos did. So O'Reilly! You got yourself a great employee, value him, because now days it's not easy to find a worker, specially with management title to treat customers like this. I'm so happy to see a gentleman offer help without being asked. I'm impressed. I asked for his name and was more impressed to find out he's the manager, Thank you once again Carlos.

Quintin and Andrew were extremely helpful and were incredibly polite. I came in to find some air…read morefilters for my car and Andrew helped me find them incredibly quick.

Did body work for me that looks good as new at an UNBEATABLE price! Thank you so much!!read more

From the owner: Smokey Diesel Repair is your go-to shop for expert gas and diesel vehicle repair. Whether it’s…read moreroutine maintenance, performance upgrades, or major engine work, we’ve got you covered. Our skilled mechanics specialize in diesel trucks, heavy-duty vehicles, and gas-powered engines, ensuring top-tier service for every customer. We pride ourselves on honest work, fast turnaround times, and top-quality parts to keep your ride running at its best.