Have used them twice not - Once with Battery issues (very clad i called them as teh gentleman had…read moresignificant knowledge how to solve the issue and had a proper replacement battery in his truck. other time they towed my Tesla to the dealer from Fort Worth to Dallas. They were on-time and very careful with my car in both loading and un-loading. They understood the particulars with handling Teslas.

A 1-star review is generous. Here's my review of Fort Worth Towing after attempting to work with…read morethem today. After reading the reviews of several local towing companies near Forth Worth during the day, I called the phone number for "Fort Worth Towing" (https://fwtow.com/auto-towing-services/) at 3:20pm for a tow request in NE Ft Worth. The towing job was for 2.3 miles (yes, a little more than 2 miles). The Company rep committed to arrival in "about 45 minutes - maybe a little less". I confirmed with the rep that meant about 4:10pm and hung up. I called for an update at 4:35pm and was told the driver would arrive in "about 20-25 minutes". Again I repeated their estimated time of arrival and confirmed this meant they would arrive no later than 5:00pm. I called back at 5:15pm to request an update and was put on hold for almost 15 minutes. Finally, a lady answered and indicated the driver would "be there in 10-15 minutes". So, given the prior calls, I repeated the prior estimated arrival times and their failure to meet their commitments. It was now 5:30pm and the mechanic shop where my vehicle was to be dropped off closed at 5:30 which means my vehicle will not be able to be dropped off today. I express my dissatisfaction and ask which firm she's representing (the Forth Worth Towing website says dba Delta Towing) and the lady says some new towing company named Bomar Towing is on the way. I asked to speak with a manager and she asked if I want to cancel the tow request. I said I NEED to cancel now that the mechanic's shop is closed for the day, but I reminded her that the original gentleman who answered the phone stated there would be a $49 cancellation fee if towing was cancelled. I told the lady that I now need to cancel (since the towing destination site is closed), but that I had better not be charged a cancellation fee for their firm's scheduling errors. She says she needs to visit with someone else about the cancellation fee and places me on hold again. After 10 minutes on hold, she disconnects the line without providing an update. It's now 6:20pm and I've been talking with this poorly run company for 3 hours which is 2 hours after the original estimated arrival time. After 3 hours, the tow truck never showed, none of the 5 individuals I spoke with took any responsibility for the handling of the situation, and no one has confirmed that I will not be charged for their scheduling errors - and I still don't have my vehicle over to the mechanic. BUYER BEWARE. Learn from my mistake. Save yourself time, money and don't jeopardize the safety of your family/friends. This group is not trustworthy and should be avoided if you care about your safety and getting your vehicle from point A to point B. I would strongly advise others to take their business elsewhere to a group of people who will follow through on their word and actually provide the service you request when an urgent need arises. **UPDATE - as of the next morning (7/7/26), I see the company is attempting to charge me for $134.10 for a towing service that they never sent and even exceeds the $49 "cancellation fee" that they brought on themselves! Dear reader, if you see this while considering this company for your towing/emergency needs, RUN to find another service before they compound your problems and rob from you in your time of distress. Wow, the level of deception with these people is hard to fathom.**

If a towing experience can be top notch, the service from Yanez is it. They quoted a reasonable…read moreprice. They are professional and friendly to work with! Highly recommend.

Howard and Austin delivered professional service when I needed it. Worked fast and educated me…read morethrough the towing process. All of that with a reasonable price and punctual timing, highly recommend.

I was quoted one price and once the car was delivered I was quoted a different price. The…read morecommunication could've been a lot better I won't be using them again nor recommending their service

I had the misfortune to require the service of Multistate Transmission and they did an excellent…read morejob on my 2005 Nissan Pathfinder. A total rebuild was required as my transmission was ruined by a faulty, factory installed radiator. Buddy and his crew did an outstanding job on the rebuild and I would recommend them to anybody needing transmission service Bill Durham

Amazing customer service and high quality service. Visiting Ft Worth from out of town and they…read moretreated us like family! Took the time to explain problems, great price to replace transmission and kept us updated on status Would definitely recommend. 5 star service! Thank you Lisa, Taylor, and Buddy!

I took my 1995 Volvo 850 to them because of a friend at the Autobahn dealership in Fort Worth…read more When I arrived, the owner Gil came out to meet me. I told him that I wanted to see if they could fix the dent above the rear wheel and part of the rear door. I expressed that because of the age and miles (271,000) on the car, I was not expecting it to be perfect. He looked at the damage and said that it would be at 80%, I said that was okay with me. He also game me a price that was much cheaper than my deductible (and I don't have a high one I promise). After about 1 1/2 hours Gil came back up to me and said that he just looked at the car, and it looks better than he thought it would be. When the car came out from the shop door, I was totally shocked, you can,t even tell where the truck backed into me, it was that good. My car is a dark green, so dents show easy, and you cant tell. So, I will be taking all my dents to them to fix. Thanks again Gil, Gil Jr. See you very soon, Mike in the 1995 Green Volvo 850

Been here with several different vehicles, these guys ALWAYS take care of me. Always honest about…read morerepairs, but also seems like their work always turns out better than estimated. 10/10

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

We were driving on I-35 and ran over something and heard and felt it hit under our car two or three…read moretimes. We were alarmed, especially as we were traveling to Houston. Fortunately for us when we pulled off of I-35 This Car Shop was right there. They were so kind as to put our car up on the lift immediately and two mechanics looked up under our car. You could see where something had impacted our undercarriage in several spots and luckily for us, the impacts were not on any soft or moving parts, but only on hard metal. I was so thrilled and was happy to pay a bill. They would not take any money from me. Now who does that! I am most grateful for the peace of mind that we could continue on our travels without concern. If I lived in the area, I would be happy to take our cars there for service.

I've brought several (5) of my vehicles here and generally I don't have any issues and have…read morecontinued to bring my vehicles back, but now I have two complaints. First, this is the second time I've brought my vehicle to them and it has popped up on carfax that they serviced the vehicle with an oil change when they didn't. I had spark plugs changed and it included an oil change that never occurred. This messes up the carfax with bad information and it's not easy to fix. When I mentioned it the first time they asked me to email them about it and acted like they had no idea how it could have happened, but the issue hasn't been fixed and continues to happen. Secondly, I paid these guys nearly $800 to diagnose and fix a cylinder misfire, but less than a week after leaving the shop and the issue is still there. Which tells me that they didn't truly diagnose what was causing it, but instead threw parts at it hoping that it would fix the issue. After I called to let them know that the check engine light came back on and was throwing the same code the answer I received was "it's probably a good idea to sell your vehicle". Are you kidding me? Them taking some responsibility for not fixing my vehicle after I gave them nearly a grand to do so seems like a more appropriate response.

Words will never be enough to say how "FREAKING AMAZING" Crash Champions is at their jobs! When…read moreyou're get greeted by the lovely lady upfront MaryAnn, you know that you are in great hands. After meeting with the repairman Steven.....he walked me through the process and truly put my mind at ease. Even when my insurance company was taking their time, everyone at Crash Champions was so patient, they even apologized to me! Truly......who does that?? I am beyond grateful to the entire team for they are all personable and professional and know how to handle business and make every customer feel seen, appreciated, and respected!! Much Continued Blessings to you all, JB

Broke a hinge on the rear of the vehicle and refused to take responsibility, polished through the…read moreclear coat damaging the vehicle paint, made the "fixed" hail damage worse than when it started, drove the vehicle over 360 miles while they had it. The worst crooks around!