I regret hiring Fletcher for my project due to their poor workmanship, lack of accountability, and failure to complete the job. After starting the work, they abandoned the project without notice. Months later, I had to physically go to their office to seek a resolution, and even then, the issues remained unresolved.
The quality of work is completely unacceptable. Trim and door casings are already cracking at all seams, and their drywall repairs around outlets and switches are embarrassing. All door casings and baseboards were left unfinished, with visible nail holes poorly filled with spackle but never painted over, leaving a sloppy, unprofessional appearance.
Worse, their approach to electrical work was unsafe and unprofessional. Instead of using a licensed electrical contractor, they attempted the work themselves, leading to serious hazards. They covered an outdoor electrical junction box with stucco, making it inaccessible. Light switch boxes were improperly installed, with screws touching exposed wires, causing breakers to trip--an extreme safety concern.
When I questioned the owner, Jack, about these issues, his response was dismissive: "We are finished carpenters, not electricians. What did you expect?" Instead of taking responsibility, he refused to visit the site or fix the work.
The level of craftsmanship is beyond subpar--it's embarrassing. I strongly advise anyone considering Fletcher to look elsewhere for a contractor who stands by their work, values safety, and takes customer concerns seriously. read more