Your girl is deep into half marathon training, and the 4 year old Nike Free sneakers were simply…read moreNOT getting the job done anymore. I tried to time it correctly so the shoes would still be fresh for my race in September, but well broken in. After doing some research and being heavily influenced by social media, I landed on Hokas for my budget, the longevity, and their ubiquity. You will get paired with a salesperson upon arrival no matter what your intent is, so go in expecting that. I had heard good things about the fitting so I did that, got my cute little report, and tried on a bunch of different shoes. The salesperson was great about going and getting different sizes, etc - I just feel uncomfortable with that level of 1:1 attention/eyes on me when making a purchasing decision, so that was more of a con to me than a pro. No room to breathe and make a decision. They were also busy and I felt like an imposition somehow? Vibe was a bit off. ANYWAYS - it would have been more helpful if the salesperson had simply asked what I was looking for and allowed me to peruse before running in the back to get shoes - I could have saved myself some time and left a little less frustrated. They won't have all the colors available, and I knew I wanted plain black and white...which they didn't have in store. It was still good to try stuff on, but I was hoping to get the shoes that day. Luckily I was able to order directly from the Hoka website (free shipping!) and they came within three days. I feel really bad about not being able to make my purchase through the store, but I look forward to continuing to utilize Fleet Feet for all my other running needs as we get closer to race day! I am grateful for the huge number of races they put on each year through their sister company, Yellow Jacket, and appreciate the convenience of bib pickup here for other races I've run in the past.

The service was really fast, I was greeted and helped as soon as I walked in. Wayne was really…read morepatient and explained my foot type very well and what shoes would work best for me. He was patient with my preference for specific brands and colors, and was able to help me find the right shoe. Would definitely come back

When I need shoes I go to Davison shoes. The quality of the…read morework boots is the best. The selection of socks and accessories is quality. Thank you.

We had a great experience with the products and services. Great inventory. We will be back for…read moresandals for summer.

I was in need of new running shoes and I had the best experience at MedVed. I worked with Elizabeth…read moreto film and evaluate my gait while on the treadmill and she provided a thorough breakdown. She then pulled three different shoes and explained the benefits of each and why she was recommending them, and I left with a great zero-drop shoe that will fit my needs very well. The knowledge and customer service from the staff here is excellent, and the extensive evaluation (that's free of charge!) is well worth your time.

Recently I had to see a doctor regarding my hip. While being examined the Physicians Assistant…read morelooked at my feet and suggested I get a better sneaker-shoe for support. He named a few stores in the city and I chose this one. When you arrive they discuss your needs and listen to any medical advice your doctor gave you. Next they take your size with the old-fashioned foot measurement tool, seldom scene these days. :) Then they take you to a machine and scan your feet and point out where your problems are and explain it. I told them I do a lot of walking for my photography. Then they'll bring out a few pairs to try on and walk around in. I found a pair of sneakers I liked and bought them. $129.60, a good investment. It's a nice store and they sell a variety of things, check it out!

For years, I had wanted to buy a pair of boots. I never followed through. While in Rochester for a…read morelong weekend, a friend was driving past Boot Barn and I was curious. She spoke highly of it, so we stopped in. Long story short, I walked out with a pair of boots. Because I pack light when I travel, I didn't have room in my luggage for the boots. I wore them on the flight back to Chicago. When I returned, I went to a Boot Barn location in the Greater Chicago Area so that I could buy another pair. For the service at the Greece, New York location, they scored high. Their floor agents are good with recommendations without being pushy. Because I wanted to see what the boots would look while wearing an actual pair of boot-cut jeans, I tried on a pair of jeans with the boots and ended up buying two pair of jeans along with the boots.

I had a pair of boots that had a dent in the top of one that made it somewhat uncomfortable to…read morewear. I stopped in on my lunch hour to drop the boot off and Rob graciously fixed the boot right then and there within 10 mins and gave both boots a good brushing and waterproofing for the upcoming winter months. Excellent price, great work, and great customer service!

World-class customer service. This guy does not miss. Only orthopedic certified shoe technician in…read moreRochester. 65+ years family business. Need I say more? - Matt K.

Back to Feet First I go, I have been a customer for at least 15 years. I have a foot with an…read moreagonizing sore: toe, as in toe rubbing toe. Tammy spent 40 minutes searching for for the right shoe. Up and down stairs, to other stock areas. We narrowed it down to one pair that worked and she custom fit them with inserts and pads. I highly recommend this privately owned caring shop. The road at this entrance on Clinton Ave, Rochester has been under repair for months . The road crew has equipment that appears in the way of their entrance. Persevere, it is excessible and youu will leave happy with a bag of wonderful shoes.

Unfriendly, unknowledgeable, zero communication, unhelpful, unhelpful, unhelpful. They obviously…read moredo not want your business. Go somewhere else. Oh, did I mention unhelpful. 3 of the 4 other customers there were disappointed in the service too or lack of service. A lot of unhappy customers.

My family purchases most, if not all, of their sneakers from these folks. Great service and…read moreselection, and if there is a color that you want and it isn't in stock, they'll order it for you and you'll get it in a couple of days. Our typical usage is "daily walkers" for the family, maybe an exercise class or two a week. None of us are runners, but my youngest rides his bike every day in all weather types on his college campus and wears these for those daily treks, even in the winter. The hours are limited, but Saturdays usually work out for us when we need a new pair of sneakers.

I went here today primarily because they had a Groupon $25 for $50…read more I had been here a couple of times in the past but many years ago. Actually forgot about it until the Groupon came out. They usually are not lacking in any sizes and are very helpful in fitting you correctly with a good pair of sneakers. They take the time to answer all your questions. Be sure to bring in your old sneakers, so they can examine the wear. These aren't Dick's prices though so beware. Dick's doesn't give you the personal service either. When you leave you are much more knowledgable about your purchase. Will definately go again!

I called this morning to make sure they had my daughter's size in ballet slippers and tap shoes…read more They did, and set them aside for us. When we went in store attendant helped us try them on and made suggestions for my daughter's shoe size as she's still growing. Wonderful customer service and they had everything we needed for my 3 year old's first ballet class. Highly recommend this place. Their prices are comparable to Amazon and I'm supporting a local business.

Make sure the shoes you buy fit because they won't do a cash return/credit card return after 10…read moredays. I bought my grandson tap shoes. The first fitting was wrong size and width. After returning, the second pair was too wide also. Had to return again but they wouldn't refund my money because it was 13 days since purchased. They sacrificed customer service because they couldn't get their computer to do the return. I had to do store credit. I will look to purchase online from a different retailer next time with a better return policy .