Updated Salty means updated review! Dropping a reminder that if you have yet to be in the *new*…read moreSalty, it is time to stop in! The store has made a pandemic-inspired switch from monochromatic going out and professional clothes to a more varied gifts, wearables, and home goods boutique! I absolutely adored Salty 1.0 and am even more in love with Salty 2.0. I stopped in over the weekend and grabbed two adorable dresses, a makeup case with butts all over it, and a nice "at-home and chillin" sweater. The price point for many items has come down, and I am confident you will continue to find literally anything you're looking for here. The cute shoes and jewelry wall are still here, and there's now space for local maker popups and more! Quirky candles, fun and upscale gifts, pillows, glassware, all take up the park ave-facing side of the store. Same staff still crazy helpful and there to help make the experience fun. Stop by and find something new for yourself or a friend!

Very cute trendy boutique located on Park Avenue. If you are looking for that "salty" gift then you…read morefound the place. The store is clean and trendy. Some of the one of a kind items you will find here are Jewelry, candles, cards, plates, shoes, clothing and much more. I live how the one clothing line does the sizes. Lol Prices are very reasonable. Stop in and browse as you won't be disappointed.

Amazing staff with helpful fashion tips. I am from out of town visiting friends and wanted…read moresomething cute since I have been to Windsor before I was somewhat use to the clothing. Loved the vibe and well kept store.

Had to run by the mall to get a dress for a dinner party (was visiting friends in Rochester) and…read moreWindsor is a go to for me. The staff greeted me immediately when I walked in and helped me pick out an outfit with jewelry. They had great visuals and outfits put together on the mannequins to get an idea of what is in season.

I love their high quality, beautifully crafted clothing. It feels like I'm…read morewearing art. If you order online - returns are super easy.

I introduced my sister to your store and while there I noticed a sweater I had purchased less than…read moretwo weeks prior to my visit to NY was on sale. Kristyn Pearl was the only sale associate at the time. She had 5 customers in line and efficiently helped each customer. When my sister was checking out, opening a new account with Ann Taylor, Kristyn heard my comment about the sale of my sweater. She Went ahead and looked up my purchase and gave me the discount for my sweater. She was most kind and efficient with all the customers in line. I wanted to make sure she was recognized for her outstanding service to your company.

Went in looking for a specific item. I asked a sales associate if they could check if other stores…read morehad it in stock. Was told--in a clearly annoyed tone-- "this is going to be the last store I call, otherwise I'll be on the phone all day." It's worth noting the store was not busy, and there were other sales associates working. I was considering browsing the store, but after that rude comment, I couldn't leave fast enough. Will definitely not be back. As someone who worked in retail for years, I realize calling other stores for merchandise can be a pain, but that's literally your job.

So glad to have Madewell in Eastview. I've picked up some of my favorite pieces here like a cute…read moresailor style cropped top and a jersey t-shirt dress. Some things are a little pricey, but when you find a good piece it's worth it to buy it. I have friends who obsess over their jeans. I have yet to own a pair, but will consider it when I'm due for a closet refresh. Their leather bags are amazing, as are their shoes! It's always worth a stop when I come to the mall. I always find great seasonal standbys that are trendy, yet classic.

I'd forgotten how pleasant an experience retail shopping at a store with excellent service is!…read more Jackie and Taylor (managers) capably and sympathetically resolved stressful and frustrating online return that was a waste of several hours of phone and email exchanges. Thank you so much! I would have given up on LIFT if not for your compete My handling of the problem. Sue was an incredible help in the fitting room and I happily left with several new outfits. It was an unexpected pleasure that I hope to repeat. Thank you!

Very nice business casual clothes and they often have great half price sales. The jeans fit great.read more

I shopped this location on Veterans Day. I am a young female so usually store associates don't come…read moreup to help. However Betsy helped me shop around while looking for a sweater for the holidays. 10/10 best help i've ever gotten while shopping. she considered my skin tone, what colors i currently wear and what my fashion taste is like.

I have been shopping at J.Jill for years. The quality and selection of the merchandise have…read morechanged over the years, and not always for the good. I think part of the problem stems from a misperception of who the target customer is and what that customer really wants. First of all, not all women of a certain age wish to wear oversized clothes in drab colors. Secondly, the sizing is very inconsistent/unpredictable amongst items. For example, I could wear one of 4 sizes in tees and sweaters dependent on the piece. Also, there is a big mark-up on the clothes only to be marked down within a ten day period or so but no longer are the reasonable clearance prices that remain from the past. Overall, the styling needs an overhaul which can be redundant at times. Twenty years ago, the clothes was comfortable and casual yet had a bit of pizazz. Bring it back, please.

Very helpful. My boyfriend bought a Michael Kors watch for me online, but the band was too big. The…read morewoman who helped us resized the band and even gave useful tips on how to handle the watch so it wouldn't tarnish as quickly. Knowledgeable staff, great advice!