I had a great experience at this store. Was welcomed in and was impressed with the clothing…read moredisplays. Quickly offered assistance, I think her name was Tara, and found some nice affordable dresses. It was fun and the ladies were having fun putting my outfit together. Left with a smile on my face and 3 new dresses w accessories.

This is a refreshing change from the typical 'made in China' woman's clothing…read more The few times I have been in, they have had a nice variety and quite a few pieces that I could have gone home with. Staff has been friendly & helpful, and I am so glad that they decided to open a new boutique in Canandaigua, when Chandeliers closed. Chandeliers is still in Pittsford, so you can visit them there!

I bought a $90 pair of sneakers for my grandson 2 months later they're coming unglued . I bought…read moresnakes here before and was always very dissatisfied . I will never come here again . They won't help you if you have an issue you have to do it online and then they ignore you . Next time I'm going to Walmart and buy two pairs for a lot less and they will last twice as long .

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I always come here for the boot sales! I never use to be a "boot person" but this store has made it…read morefun,affordable, and easy to shop for exactly what I'm looking for! They carry big name brands as well as other assortment of shoes, sandals, boots,dress shoes etc. They also sell various purses and bags. Of course they sell socks as well if you were wondering. Last time I walked in looking for a pair of flats for work and ending up walking out with the flats, a pair of converse and my boots that I just fell in love with! All should of been well over $100 turned in to just a little over $40 because they always have amazing deals! Beats driving to the mall and spending a boat load of money on the exact same pair of shoes.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I haven't been much of a runner until very recently so I never really paid attention to what kind…read moreof shoes I bought or where I bought them from. However, after my first half-marathon a couple weeks ago, I'm hooked and decided it was time to kick off my full marathon training with a new pair of running shoes. Although I usually grab a pair of Nikes from the mall, I have a history of shin issues and the pain was starting to come back so I listened to my coworker's suggestion and headed to Finger Lakes Running Company. I ended up talking to three different people on three different days before I bought a pair but everyone was super friendly, super knowledgeable, and super helpful! They were very attentive to all my concerns/questions and made sure I was 100% comfortable in my decision. To this end, they analyzed my foot/stride, explained the potential hows & whys of my shin pain, looked at my previous shoe, gave me a huge range of shoes to try on, and let me test run each shoe outside. I ended up buying a pair of Mizuno Wave Rider 12s and had a really good run breaking them in. Ian (the owner) also gave me a complimentary FLRC running shirt (that matches my shoes! priorities, you know?). Although the buying process took longer than expected, it was one of the best service experiences I've had and I'm as hooked on FLRC as I am on running!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

I was able to find the right hiking boot thanks to the helpful staff. Deedee went above and beyond…read moreto make sure I had the right product and fit. I needed a larger, wider size. My hike in the glen was more comfortable with the right shoe. I would recommend this store. The staff is knowledgeable, and they have brands that people trust.

A huge selection of name brand items! We happened to be here during a sale so got so many high…read morequality products, including some Columbia products, for super cheap! There are three floors, with the basement being the biggest "bargain" floor. They have clothes and shoes. I highly recommend stopping in here if you are in the area.

The staff was extra friendly when I took my 6-year-old in for new sneakers today. The associate…read moreeven offered to measure my son's foot Happy with our experience, we'll be back again.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I would say I end up here once every 2-3 years for a big seasonal overhaul, or if I am in need of…read moresome specific brand. Yes, there's some empty storefronts as the future of IRL retail continues to evolve and change. However, you cannot deny the convenience of a complex like this, typically with great prices. I went recently and had quite the list of things I needed to grab. I really detest shopping, which often means I wind up going without things I may need updated, and Waterloo is an easy solution to that. I grabbed well-priced sports bras at the UA outlet, sweaters at the LOFT outlet (much better selection than the Henrietta outlet), had luck at the H&M, and also made stops into Nike, Levi, Banana, and more. I love that you can enjoy the great outdoors as you shop, though I wouldn't make big plans to dine anywhere here as the options are scarce. A great stop and easy drive from Rochester if you're looking to find what you need!

There's nothing premium about these outlets. I wouldn't go out of my way to come here. It's the…read moremost average set of typical outlet mall stores in a sort of below average set of buildings. The contents of the stores are the same as you'd find anywhere, but the atmosphere is unappealing and a little despondent. Out of all the Premium Outlets I've visited this one has probably been the most meh. The various store employees were mixed. There were some that were helpful, and other that sort of helped begrudgingly like they were doing you a favor. The upsides are that there is a lot of parking available, you're probably not going to have to deal with lines, and the stores all seemed well-stocked. The Shake Shack is not in the outlet mall, it's on the other side of the highway.